Buco Montague very helpful and friendly staff. Not easy asking for building supplies if you do not even know what they are called. Keep up the good work and please be patient with those of us who REALLY dont know the names of tools and products!
Quick, easy, efficient. Usually pretty well stocked, but some more specific items like woodworking jigs are not stocked and would have to be ordered online or simply go to another store. The employees can be helpful pointing you in the right direction but as for anything further, you are better off consulting YouTube or a woodworking book. Pricing is usually competitive with others like Builders and Brights but sometimes items that would be more out of the box might be cheaper at a specialty store. Their wood is medium quality and medium priced, definitely not the cheapest and definitely not the best but fine enough for hobby work.
When it comes to convenience and above and beyond service,this is the way all business in the harware suppy chain should be modelled,The staff are friendly and literally we were asked if we needed assistance and the product placement knowledge was impressive more so the use and application there of and the alternatives available were also mentioned.Best part is the pricing is better than any other store ive been in ever.Im a contractor and ive now found my choice of store now im now shopping here,can even have a drink and light snack while waiting and one can see the food is more fresh than most peoples food in the fridge at home!!!!
Help not readily available. Went there twice in one day. First time they were comfortable to say I should go back because the only person capable of addressing my query was overwhelmed with other work. Second time; two hours later (16:50), again cant be helped because Ive just missed the person who was very busy on my previous visit
Great service from Stuart.We couldnt find gas for our braai anywhere in the area we live.Everything was super quick and the price was even lower then what we normally pay which was fabulous.
Really great assistance and advice from the paint department
This Buco store is tops. They have very friendly and dedicated staff who I have found to always be willing to assist.The store is well stocked. So should you need more than the average quantity of a product, 9 times out of 10, they can supply.Will be back there soon.
Gaynor is such an asset to your company. She was so helpful and I got what I needed. A great experience especially as I was out of my depth buying the materials for which I was sent.Thank you Gaynor!
I must say that most of the people there are very helpful. A few must learn how to look friendly. I want to thank Justin Martin for his excellent service. He is the go to guy.
Not stocking normal towel rails and brackets to custom made your own in the length you prefer.
Hardware stores are the farthest thing from my natural habitat, but wow did the staff at BUCO Montague Gardens make navigating my first DIY so simple. Between Selina Alexander (the Sales Rep.) and Brandon (the wood guy at their on-site Timber City), I was helped with ease, efficiency and a smile (behind the mask, of course). Thank you for this noteworthy retail experience, I will certainly be back.
Too big and not organised, staff too busy to assist
Very helpful staff and well stocked store
The man in charge of the paint section is a mine of information and advice. Highly recommend him.
Great service! Always able to find anything I need and at the best price.
Very helpful staff... Great selection of tools and hardware
Staff very helpful and items well priced
This Buco is the only Buco store that I would go to. They are the Rolls Royce of hardware stores. I dont mean the best, I mean the most expensive. But that do have (and again, I say this store) amazing helpful staff
Much, much better option than Builders Warehouse. The staff here actually know the products and are keen to help. Adequate to good selection of hardware and tools. For specialist tools you may have to go somewhere else.
Thanks for the help in designing my kitchen, the guy helping saw my vision and made it happen. Very friendly people and I got helped quickly.
If you want boards or wood to be cut they are folks to mainly help you out, just ask for Marlon. Some other folks arent as clued up as he is.The cutting staff are also very helpful and friendly!Be sure to be there early too so you can get your cuts!Also remember to measure not once but three times before they make the cut!
Always a pleasure. Staff ate helpful and specials ate available.
Well stocked great prices, and the staff are always on hand to help. Smaller than the competitors but always seem to have more bespoke items. The lady at the icentral sales/infodesk is an amazing asset to this company. She is ways friendly and knowledgeable. Great service. (Clearer markings outside to show the one way direction of travel in the parking, I have had a few run ins with people who are not familiar with the direction of flow.
Friendly in store staff members who are fast with helping customers. Some of the guys in the yard are slow and not interested in helping the customers. On 1 occasion I had to wait 30 minutes for 2 bags of cement and on a other occasion the guy was suppose to load me 10 bags of 13mm stones. Got to site only to find out that there were 13mm and 19mm stones. Couldnt return the bags as we opened them into our concrete pile
Nice place Liked the salesman Benani. He is very friendly and understands your need in no time
Service always good, especially paint department
Excellent customer service. Parking aplenty.
Nico have all you need for building and renovations. They are always extremely helpful.
Staff was not friendly at all and made it extremely clear that they were about to close, so we had to move.
Great guy at the paint section! He always gives advice and helps so much!!!
Had to wait ages on somebody to assist me. The cashier at checkout no customer relatio
Always happy with the service I get from the staff.
The staff have a terrible attitude - sarcastic and arrogant. Will not be going back.
Good experience. But the person at the door verifying your goods purchased made me feel like standing in a SARS line
Very good friendly service from Marlo, a knowledgeable assistant. What a pleasure to do business there.
Great and friendly service excellent
I called through and some to Princess about what I needed. When I came in, I spoke to Princess who efficiently gave me what I needed. Everything took less than 5 minutes. Great service, thank you!
Dont drive all the way there stand around looking for help and then expect them to accommodate you by cutting 200mm off 2x 2700mm chipboard so that you can fit it into your car. Mica hardware Pinelands more than eager to help me and the prices were better.
It is good hardware for building materials all what u need
Professional friendly staff, always giving sound advice when asked.
Massive variety of everything youll require from Hardware to Plumbing to Electrical to building
Huge variety nice to shop at!
Buco the best place to buy if you in montique gardens area, they have friendly staff and everything you will need for those small or big jobs.
For all your building needs. Good advice. All in one store.
Friendly and helpful staff
Unhelpful and unwilling to assist me and really wasnt impressed by the way the boss handled it. Wont go back just for that.
Wonderful service.
A quick, friendly service. Helped offered inmediately. Cool store with everything under one roof
Big hardware you can get anything you want
Never been successful shopping at this branch. Staff if u can find l to assist not very friendly or helpful
Only when you get to the front tobpay are you told to back as the printers dont work. No staff on floor that helps you.
Always the best services..I love visiting this store. It lighten up my day. Give me hope.They have neatest best Diy Cupboards, they must be using the best equipment in Timbercity.Bret is a outstanding Managing Director, always willing to chat to clients and reps.
They Have what I need most of time. The cashiers and sign in personal lack basic manners. Been In and out of the store many times without having a single person from any section saying a word.
Variety not too good compared to other BUCO
Awesome hardware store, ordered a plywood sheet cut, they stuck to the timelines that they gave me, cutting was nice and neat and they even labeled each piece by size. Staff were extremely friendly and helpful, will definitely go back in future.
Nice shop, reasonable prices, and workers assist clients well
Chanell is always there when you need something. Staff is helpful and friendly.
Great staff, bought a few items the gents was professional , gave advise and helped me pack the car with items bought. Well done on keeping all your staff during this difficult times, We are greatful customers
As far as Buco hardware stores go, Id say this is one of the better ones.
Excellent service from the staff
It was an excellent service we received there
Good one stop diy shop
Friendly and helpful!
Eric was most helpful and I got exactly what I needed. Nkosi kakhuhle!
Excellent service from Stewart
Nice service
I like these shop ..everything you need in one roof ,powerbooks,,building materials, electrical materials just to mention a few...losts of parking space
Been shopping the since the open their doors..
Advertise things on their website, but they dont keep it in stock. Consultants dont even attempt to get it for you. Hate having my time wasted
Good size hardware. However the shop had a few stock issues... Lots of gaps on the shelves. Confusing layout. Hence the four stars. Staff were friendly
Great service and helpful staff
Very helpful counter staff - thanks for helping with the Bosch drill kit.
Great range of good. Well priced.
Wide range of items, shure to find what you are looking for.Great friendly staff ready to serve with a smile and give you expert advice to help you get the right tool for the job to make your DIY easy as pie.
One of the best stores Ive ever visited. Excellent service with a smile
Very friendly and always helpful . When u pick something from the shelf . check the price but when you pay u find that u still get a discount . I thought you had to buy big in order to get a discount . it gives me a reason to go to back there .👍👍
Nice place and well priced
Staff are always friendly and willing to help
Excellent service recieved from Chanell Jansen. Friendlier and more helpfull do not exist. Thank you very much.
The team have a great store and make you feel welcome. Great service and a nice vibe. All the products we needed and what wasnt in store was arranged. Great experience.
Good service and a wide variety of goods. Prices a little high.
The service is good, but the prices are a little bit on the high side.
Gideon is awesome... Great service
Stewart was awesome and the guys that helped loading as well .
Board order counter staff (whaheed) knows this store inside and out. If you need it he knows where it is in store and on the pc.👍
They have everything you need for building, household repairs.. helpful and pricing is reasonable.
Well laid out great stock and service!
Good range of merchandise very helpful willing staff. Just the check out security where there is a bottleneck.
I come here to buy all types of things but mostly paint and glue type things. Its the only hardware store that I know of that has so much staff, that you never have to go without help. Their in house brands are of the same price and quality as builders, and pricing is generally the same, but the staff difference is worth the extra time to drive.
Very quick and good service with knowledge of the products and going to the extend of calling the supplier to get more information
Very helpful when ordering building matetial.
Bad with service depending on the day you are there because you have to wait for a slip from an agent to go to the teller and that can take a good amount of time. They have good prices on their WIDE range of items though.
Large variety on build-in cupboards diy and big on lots of hardware, I was really impress on the size of the store with reasonable prizes
Very helpful staff.
Good variety of products.
Perfect spot for any building material you might need