What a breath of fresh air when you get staff just willing to help and go the extra mile. Shaun Peterson is a absolute star and credit to your company. What a super star and a huge asset to your company. Totally different to going direct to Defy which is a disaster with sales persons with attitudes. Montague gardens branch Cape Town.
Very helpful but not technical proficient. Sales people do not even have access to a simple continuity tester. Having said all that the level of service is excellent.
Very friendly and helpful. And the nice thing is the prices are good to
Well stocked with appliances parts. Bit pricey, though. Staff helpful and friendly. Place well organised with all Covid protocols in place.
Thank you Ronaldo for your excellent service. Really appreciate it.
TecsaReco guys know their stuff and are very friendly. Operating under pressure, they were fantastic. Solved my problem quickly and even with a queue I wasnt there very long. Great place for any appliance information, parts and solutions. Well done guys and thank you very much.
Very helpful staff in connection with what I wanted
Excellent service - very good advice from the Sales Consultant. 👍
Was helped quickly with the correct parts.
Staff are fantastic and well knowledgeable, stock holding on basics fair, suggest phone first to hear if they got stock.
Wont go back. Was told to go to claremont appliances as they dont do bosch. I told them I can give them the sizes of the vacuum bags I want as I always bought them at tecsareco and they do have the ones that fit. The sales man turned around and said we cant help you cause he cant measure the bag if its not in the catalogue. How lazy can you beI called the manager and his attitude was similar. When I threatened him with Google all of a suden he wanted to help ,but their was no chance I was going back. Anyhow I called tableview Appliances and they where a 5 star to deal with.
Very dissapointed at level of service.Called beforehand and enquired about part.Was told part was in stock.Drove 50 km to store .Paid and got receipt but no item.Waited another 40 min in store to leave without the part as the part was not in stock.Was very upset and confused.How can I pay before getting part then be told its not in stock.
Efficient, good prices and covid screening in place 👍
You get everything you need to fix ..... dishwashers, ovens, and lot more... excellent service..
Excellent, friendly and fast service.
Great service always ready to help. And best of all everyone says Hello even if they busy with someone.
Always very helpful unfortunately this time no spare parts
Andre and Curt were very helpful and sorted out my issue. Thanks guys.
The Today excellent, thanks
On the ball, helpful, professional service. Sorted me out with what Ive been trying to resolve with their competitor for 3 weeks now. Highly recommended.
Tecsa staff very helpful
Very satisfactory
POOR SERVICE.... last week Friday I entered the store about 16H15 just before closing. I enquired about an oven selector switch which they had but could not give to me because they do not know who ordered it. I was told by the salesman that I must contact them on either Wednesday or Thursday to find out if they have stock. I still asked if I can order it in the mean time and he said no. I must call in. So today (13H02) I called and was told by another salesman that nothing was on order. The salesman said that he will ask the salesman that assisted me to contact me and up till now (17H33), no one contacted me.... I actually dont know what to say.....
Wasted my time. I sent photographs model numbers and also asked Geoffrey to ensure it is the correct part for dishwasher. The part was wrong. Very disappointed.
Excellent service
Good service and knowledged about helping me get the correct spare.
Very helpful assistant at parts counter
Thank you excellent service Ian
There service is excellent and the price is right
Phone call confirmed stock of parts. Got there to find that they never stocked said parts (36mm crevice tool and adapter).
Great, fast, efficient service
Good service 👍
Staff here are knowledgeable helpful and friendly. Prices are good and have good stock variety.
Service all good but your Internet site says you open at 0730 but actually only open at 0800.
Excellent service and were able to assist with a part I was looking for. Very helpful sales person.
Super service. They already saw and fetched what I need in line while waiting for the sales person!
Great service
Great service
I cant really complain about this place, I mean can you complain if there is no service? After 15 mins of standing around in-front of the queue a old blond woman walks up and I needed some info on an air-con pipe that I wanted to buy. She must have been on her period because I’ve never experienced rudeness like that ever. I will never go back there. Luckily they did not have the pipe in stock. Just around the corner from them I found everything I needed and for much cheaper.Edit: Teach your staff to be polite or leave their their bad moods at home, teach them respect clients, and you refrain from telling me how to complain about your bad management. Thank you “owner”
All your appliance parts & air conditioning & refrigeration needs, quickly & sufficiently!
Was looking for Whirlpool agitator plastic units x4 - replaced them many years ago - very friendly service - was able to replace parts myself
Good price, efficient, friendly. Found spares for a VERY old washing machine. Im very glad I found this them.
Always a pleasure to get needed parts there. Professional and well stocked
I love Tecsa Reco I cant stay away i cant even drive past must go in
Not impressed with service
People know their product eager to help
Service was good everyone was so helpfu
Service was great and great chat
Very good place to get all the heating and cooling spares
Good old fashioned Customer service at its best, finding specialized vaccuum bags for a 12 year old Electrolux vaccuum, Its great to find outlets like these folks, rather than the hyperchain. Dion in parts - a top top guy.
Poor service . When they do stock take during the week , all of Cape Town customers are on hold. No parts, no service . 5 minutes to answer the phone.Just overall bad bad service . Response was call back on Monday . I understand that you need to take stock but during an entire Friday ??????
First time I have been there in 15 years.prefered it back then, when it was RECO. As for parts , they seem to have most items and reasonably friendly staff
Fast friendly service from Michelle. Double checked that the part matched the original
Unbelievably shocking service. Left 5 messages for Shane to phone me back when he never answered. Never returned my calls.Eventually drove 30km to see him and order part. Still waiting for him to email me so I can pay. Tried ringing again and guess what not answering.
Paid for a part in the beginning of November- Was told it would arrive in two weeks - After countless phone calls to Yusuf and no real answers the part arrived three months later - When i received it it was damaged badly. I sent it back and Yusuf assured me i would have another one in two weeks. That was four weeks ago- I have now been dealing with a counter sales guy named Deon as the manager is always on leave or not available. I have left over 10 messages and never been called back and i still sit waiting for my parts - Absolutely shocking and this is not the only review i will be writing. There head office will definitely be hearing from me. Four months that i Cannot use my whirlpool oven thanks to lack of service and efficiency from Tecsareco. How they have the Agency for Whirlpool parts is beyond me! Stay away if possible.Billy Brink
Excellent
Excellent sale people to deal with thanks👍👍
Good service and large range of spares
Good service
Good prices and service! 👍
Great service & pleasant staff
Disappointed salesman wanted part numbers not photos and model plates or 230 temp values.
Well priced and always helpful.
Friendly staff and eager to assist
Friendly staff. Variety of products and parts
Good service.
Everything you need in appliance repairs
Amazing friendly service!!!!
Great service
Great service.
Painfully slow service
Excellent Service
Best service
Good service
One stop shop
Poor service
Friendly, helpful and professional staff. Thank you so much Clive (Montague Gardens) for your effort.
Very fast and friendly service
Tecsa in that Horses Island and Pta is tops with his.