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The Peoples Dispensary for Sick Animals - P D S A
Tarentaal Rd, Bridgetown, Cape Town, 7764, South Africa
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Na
Review №1

Took my baby rabbit and had a very good experience. Quinton was very professional and sensitive. Their service is excellent, I would recommend them to any animal lover.

sa
Review №2

I have a wonderful relationship with most of the staff at the pdsa. They are hard workers and always have pets best interests at heart ♥️ I am forever grateful for what they are doing to help us at Durbanville Bunny Rescue 🐇💕

Sh
Review №3

I had my second cat sterilized at the PDSA today. Most of the staff were friendly and helpful. They were very professional and offer very helpful explanations. I have taken all 3 of my fur-babies here and I am very happy with the service provided. I initially was not in a good space financially, and they were understanding and helped me arrange payment. I fully understand and acknowledge that adopting a pet is not easy. Please remember that when adopting pets, we do need to be able to provide them with food, water, attention, love and care, AND financially (for medical costs etc). Please consider this before adopting pets as going into the process of becoming a pet owner should not begin with the expectation for others to provide for them. Please please consider this as animals really do deserve to have these needs met. I say this with love.

Ja
Review №4

I went to get my dog vaccinated and chipped. Amazing service. Staff was passionate about helping animals and assertive about not encouraging breeding. Very low cost as well.

Tr
Review №5

Had to have one of my rescue dogs put down, the staff were very understanding and sympathetic. Very professional but understanding as well. Sad but humbling experience.

Mu
Review №6

Absolutely amazing, Excellent they really are very passionate with what they do... I really salute all the SPCA men, women and supporters for loving and caring about so many animals... Keep up the good work..

Ri
Review №7

Have seen the same problem as a few experiences Ive read. I went yesterday to get my cat vaccinated and was told that it would be R900 in total. Ive seen some complains of R800.No one in the family is employed full-time at the moment and they payer is a pensioner. Upon arrival we were told to pay for the forced neuter for my cat upfront. Neutering was a plan but being forced I know will upset some people. My family member later called and was told it would cost R500 in total (neuter and vaccination).The payer called later and we were told Why do you have a cat if you cant afford these procedures. You should give your cat to usI left and went right to the SPCA and was helped at a reasonable price.

st
Review №8

The vets and staff here work unbelievably hard and still manage to be friendly and helpful. My foster kitty was sick and spent 2 nights in ICU. Everyone is professional and caring, I couldn’t think of a better place to bring my sick babies 🤍

Je
Review №9

Very helpful. I put my dog too rest and they were sincere

Ra
Review №10

Very efficient and they have a great system dealing with so many sick pets

Ta
Review №11

The staff are absolutely amazing. They are patient, kind and very helpful in answering any questions you might have, along with providing the appropriate reassurance you need regarding certain concerns. It was my first time at the clinic, and it was a really pleasant experience. My puppy had her first vaccination, and the veterinarian that did it was really gentle with her and he was patient. They are really concerned with the health and well-being of your pet, and go above and beyond to keep you informed on how to best look after your pet. Along with this, they have a strict structure in place, which makes for a workable, fair system on who gets treated first. They deal with complaints adequately and professionally. 10/10 would recommend 😊

Sa
Review №12

I took my doggies to get their teeth cleaned. The staff was very patient with them and did a great job. They even clipped their nails! Ill definitely recommend!

Eb
Review №13

Very helpful staff. Amazing care taken with my very sick cat.Thanx to the staff at Bridgetown

ir
Review №14

I had a very good service. I found the assistants very helpful, knew their facts. The vet Nicola Nieuwenhuis was very patient and thorough. This was on 5 july.I returned 28 July. The guy helping public in waiting room with green waistcoat wore his mask beneath his nose. I asked him to cover his nose. The mask kept on slipping and he was interacting mostly with staff and the public when he picked up dogs especially. I had just comebout of isolation and I was nervous being there.

Da
Review №15

Your staff needs to me more cautious of animals around when when coming in and out of consultation rooms. One of the staff that assisted me banged the door against my poor dogs face so hard. I was fuming coz I know she got hurt but I didnt want to say anything and make a fuss as I was already annoyed at time.

St
Review №16

I always have the best experience here. They do far more than look after sick and injured animals, theyre help the owners as well, even through those difficult situations. Ive been going here for years and would never chose to go anywhere else. They have always given my animals the best attention and go out of their way for them. Thank you to everyone here for the exceptional work.

Ch
Review №17

The staff are always friendly and helpful. Their service is quick and professional. House keeping is good, the place is kept neat and tidy. I was turned away on one visit because they were doing stock take and I was unaware of this. Their board outside the building states their trading hours but I wish that they could update their website with those exact hours and special events as they occur. It would save people a lot of time and travel if they knew ahead of time that they are closed for service before making the journey. They are the only PDSA in town and people come from all over Cape Town. If only they rendered a 24hr service but I guess funding isnt available for that.

Le
Review №18

Brilliant. Professional and compassionate. Donate when you can they are amazing

wi
Review №19

Very happy on service . They treated my dog so well . His op went good , he healed beautifully . My mom am i were so impressed with the young gentleman vetanarian. Keep up the good work

Di
Review №20

Efficient knowledgeable staff, extremely helpful. Loves the animals.

Ni
Review №21

Efficient and affordable. They are doing wonderful work, please support them. ❤

Br
Review №22

We adopted two Kittens from PDSA. The service we received from Sr Kel and their handling of the matter was outstanding. We were met at the door and everything was completed in less than 10 minutes. The Kittens are wonderful and give us great pleasure.

fd
Review №23

Excellent service. Caring staff. Most wonderful experience would greatly recommend them. Many thanks to all there.

Eb
Review №24

Worked there 15 years ago,was nice reconnecting with past colleagues.

Se
Review №25

Thank you so so much for taking care of my Tiga

Sh
Review №26

Had to have my beloved cat out down, staff all helpful and sncere, did not wait ling either

Se
Review №27

This people that who works there, they loves animals. They do their job with passion. 5 star for PDSAThose who talks bad about PDSA must think of if the vets are looking after animals like PDSA do..if they really love animals why charging so much..?All that little money we pay for PDSA that goes for the animals ❤️

Jo
Review №28

Went there today to get my little pup butterball vaccinated. The people that worked there are very nice and helpful and the pricing is very reasonable. Worth taking a drive till there as they are much cheaper than the SPCA.They awesome with our fur baby. We are very happy to have them look after our baby.

Le
Review №29

Super friendly staff from the minute you enter the property. They are sympathetic snd treat you and your pet like royalty. They have a little second hand shop, I take me bric and brac there so that they can sell it to get extra funds.

Sh
Review №30

Brave effort to help, but long wait queues. Staff is amazing and caring. Clean and covid safe.

Os
Review №31

Great experience, covid protocols in place. Very accommodating with our dogs 🐕❤

Co
Review №32

Great Service, Very efficient, Helpful and Informative. In and out within an hour, What a blessing.Thank you for your hard work!

No
Review №33

Very caring veterinarians. Thanks so much for caring for pets.

Jo
Review №34

Wonderfull serviceCan see people love the animals

ki
Review №35

Amazing experience from amazing staff. Well done and thank you for helping our sick Puppy.

La
Review №36

Gr8 staff very friendly nd helpfull.tuk my dog der nd dey assisted me nd xplained dat my dog needs 2go 4sterilization bt stil helpd him as he had kennel cough...Fees ar affordable...Thank You guys

Ge
Review №37

Beyond helpful! In time of need they stepped in. Thank you guys!

mi
Review №38

The people are very friendly. They explain everything to you and they are good in the work they do.

am
Review №39

Went there today to get my little pup vaccinated. The people that worked there are very nice and helpful and the pricing is very reasonable. Worth taking a drive till there as they are much cheaper than the SPCA.

Ca
Review №40

The vets are all super friendly and knowledgeable. Myself and my cats left happy with the service we received. Will definitely be back.

Ma
Review №41

Lovely staff. Good per care.

Ni
Review №42

Very professional and well organised.Been going here for years, and not one bad experience.Thank you PDSA Bridgetown and Lentegeur

Na
Review №43

Very impressed with the amazing and friendly service I received assisting my dogs with their skin allergies would recommend them anytime

Mz
Review №44

They really take care of our sick animals and they do their job with compassion and love.....KEEP UP THE GOOD WORK PDSA...🤘

Fa
Review №45

Very dissappointed to have waited from 12.15 till 14.00 and I got sick with a cold from standing outside in the cold, Im still sick

Li
Review №46

The charity shop has good services. Otherwise, it is run more as a commercial business than essential service. They require payslips, proof of address and an ID to assist your sick furry companion.

Ti
Review №47

My dog picked up a very bad bacteria at the PDSA which resulted into septicaemia blood poisoning , he ended up in their hospital ICU for 2 weeks. I was very stressed , however the Doctors that took care of my dog did with the greatest care and compassion especially Dr Nicole and Van Wyk . I would however recommend that they take far better care when it comes to sterilization especially when operations are performed. LUCKILY my dogs health improved he is not fully back to his normal self but getting there.

Ta
Review №48

I was referred to the PDSA in Bridgetown by the Grassy Park SPCA for German Shepherds Dental surgery. It was a bit far me to get there but once I got there it was a complete contrast in what I have received at the SPCA.They really do care for your animal and even the pets owners concerns (something the SPCA lacks) They were professional about booking my dogs dental surgery and advise kidney and liver test because of her old age. They showed me the dental operation booking on the computer so that I dont have a hassle about booking problems which I usually do have at the SPCA.I even got to speak to a vet which isnt normal at the SPCA you usually only see the nurses.On the day of the surgery they called me immediately after the surgery to tell my dog has just woken up and she did great and informed me about what dental work they had done.I picked up my dog the next day, they gave me medication for her and advise to monitor her eating habits.I noticed they even trimmed my dogs nails which I have huge struggle with at home.THANK YOU SO MUCH!!

Ru
Review №49

Very caring and loving group of people working there. Will try their very best with each animal they see

Ja
Review №50

This is a terrible place a lot of my pets went in but never came out. There working area is dirty and nothing is sanitized... Your dog will develop a sickness and theyll put them down.

We
Review №51

Everyone was so kind and compassionate, as we had to euthanize our little dog, who was 16½ years old, and had lost quality of life... Highly recommended! Thank you, again, to the staff who assisted us. 🤗🙏

Hi
Review №52

Was not helpful at all Drive all the way for a vaccination on my cat 🙀 and to book him for sterilizing the woman on the phone did not tell me I must pay the sterile fees up front as well as the vaccination fees A lady sitting there could not believe they would not even help me

sh
Review №53

Affordable an very helpfull

Ro
Review №54

The best care & attention given @ all times.

Th
Review №55

Affordable, effective, efficient Pet care

Ci
Review №56

Very professional & knowledgeable vets on duty & super friendly.

Ni
Review №57

Great service. Thanks all the guys and girls my fig is much better .

Ga
Review №58

Staff was efficient and proffesional.They care for my dog as it was there own.Thanks to all the staff .

Ad
Review №59

The staff and their services are EXCELLENT 😻😽.. The facility is clean and smells good. Rest assured your pet will get the best treatment and a thorough checkup with every visit... I really salute the hardworking staff of PDSA... WELL DONE YOU SURELY DESERVE 5 ⭐⭐⭐⭐⭐👏

Ri
Review №60

Really well organised place with great staff. Our adopted pup went to be spayed / neutered / sterilised, back home same day and looking like nothing happened.Super impressed.

Me
Review №61

What an amazing, caring, special place the PDSA is. I had to have our elderly cat put to sleep, not a pleasant experience, but the staff was wonderful. Gave me time alone with her, explained everything to me with great empathy and sensitivity. As Tatum Jordaan says: “They are really concerned with the health and well-being of your pet, and go above and beyond to keep you informed on how to best look after your pet. Along with this, they have a strict structure in place, which makes for a workable, fair system on who gets treated first.” If you want to donate to a truly worthy charity, you need look no further than PDSA Athlone. A huge Thank You to all the staff and volunteers of this blessed place.

Ha
Review №62

PDSA genuinely care about you and your furry family. Very grateful to them and the excellent service they provide.

Ar
Review №63

Thanks to the staff. They are doing an excellent job.

Ja
Review №64

Dr Vera at PDSA is amazing.. its not her job its her passion. Thank you for caring for my furbaby 💘

Hi
Review №65

Very helpful voluntary staff.

Be
Review №66

The staff was so awesome thanks to sean and dr anneka

Ka
Review №67

Anthea assited me telepathically to make an appointment to have my cat Spayed , she was very polite. 10 days later Sandy assited me , extremely friendly. And Isak treated Coco with care and gave my Dad and loads of helpful info. Happy with the service.

Da
Review №68

They are very friendly and treat your animal as if it was their own. Same like at the Leteguer branch, the wait is a bit long, but that is understandable.

Su
Review №69

Lovely staff A big thank you to all the doctors and assistants for going the extra mile Especially Mogamad Eesa and Conroy not forgetting the lovely lady at the payment desk Thoko who kept record and helped me with my dog Lady and her three cat sisters Zena Zara and Zena.

Wa
Review №70

Very helpful and professional with animals and really takes care of them. ❤💯

Tu
Review №71

I love this place they know what they are doing they have safe my dogs lives many times the only thing is there is no ticket stand so no one know who is before u or after who

Ti
Review №72

Good customer service. Well done

Jo
Review №73

They are awesome with the treatment of my dog, but they are always full. They are very busy, but they are very thorough with each animal.

Sh
Review №74

Excellent service. Waited a while, but the staff was helpful and friendly.

Ih
Review №75

Very helpful. No problem👍

La
Review №76

I personally am quite impressed with the service provided thus far by the vets tending to our 7 month old puppy, Thor.He was diagnosed with Parvo on Wednesday28 October 2020, and the treatment plan they started him on was quite aggressive, but it definitely seems to help. He still goes on every morning for his drip and injections, but we are more at ease and peace knowing that he is getting good, quality care.The costs involved are surprisingly low and that is very welcome at this stage since we as a family are still busy recovering from the adverse economic effects wrought on us by the Covid-19 pandemic.Another absolute bonus is the immaculately clean facility they have. Thats definitively the cherry on the cake.Well done to the staff and management for providing such an excellent essential service.

sh
Review №77

I had a good experience they took good care of my cat Simba well done they doing a great job nice and clean 👍

so
Review №78

They were extremely professional. My dog was diagnosed with Canine Parvovirus and thanks to them he completely recovered.

Da
Review №79

Very sad 😭Had to say goodbye to our pet dog

De
Review №80

Doing a fantastic service....Im very grateful that I could use their service....

Ab
Review №81

Stood there waiting for receptionist to acknowledge me. No eye contact she just carried on writing something down in a book. She could have asked me to have a seat and that she would call me when she was ready.The veterinarian that attended to my puppy was great so 5 stars to him. Thank you sir.

Mo
Review №82

Abit long ques. Staff are friendly and well trained.

Lo
Review №83

Really friendly and helpful staff. They showed compassion and sympathy when we had to say goodbye to our beloved dog.

Po
Review №84

Great service from all staff and very caring vet on duty. Well done to the team and following Covid protocols.

Sh
Review №85

Great work and dedication for PDSA staff👍

Ma
Review №86

A clean hospital option for your pets. Affordable pricing. Appointment is better. Less queue in afternoon.

Ka
Review №87

Excellent, accomodated our cat Houdini to relieve the sniffles!

De
Review №88

We went for the first time Friday 4th Dec..there burgers and chips are delicious..since then we have gone back 4 times..highly recommend them to all..good bye Mcd and Burger King..

Wi
Review №89

Very professional service and good customer relations especially with the elderly.

An
Review №90

I took my dog to get its last vaccination round about the 30th Dec and by the 3rd Jan it had died of parvo that same day every other dog there all had park they picked up the virus there cause all of us were theredays before I really dont understand how they insist that you take the dog home knowing that this is deadly to dogs to return everyday for 5 days I pleaded for them to keep my dog because they are the experts. The vet tell you the dog is not doing well and what do they do send it home it just doesnt make sense they insist on keeping healthy puppy to sterilize them but when an animal is really in need of there care just send it home can anybody help me make sense of that

Le
Review №91

Good service and we did not have to wait long for our dog to be attended to

Ly
Review №92

My moms little puppy was ill and got fixed up so quick at PDSA. Thanks for all the care and being helpful. X

Sh
Review №93

Very helpful and friendly staff. They helped my baby Sky. Thank you very much to everyone at PDSA. Doctor for letting her rest on your lap. You made her feel loved💖

Hi
Review №94

What kind vets who helped me deal with the trauma of euthanising a beloved pet...

As
Review №95

Yesterday my dog got 5 injections after he was told he should come in everyday for the next 4 days for one injection each day. Felt weak and today we were told he wont make it. They knew he wasnt well but did nothing

Ra
Review №96

These guys give of themslves so unselfishly. Fantastic work ethic.World Class medical care for these furry members of yiur family.Thank you for the care!

Le
Review №97

Thank you for your wonderful service. It made my decision to put my dog down easier an d thank you for giving me time to say goodbye to our dog.. Wonderful staff...r toput our dog down due old age. Thank you for comforting me. Wonderful staff working at his place.. Thank you I sa

Ch
Review №98

Went to the shop. Quick and friendly service

Na
Review №99

Good service!! Public health services should take a cue from Pdsa Bridgetown professional service. Well done!!!!

Ha
Review №100

Friendly staff, very clean place

Information
94 Photos
100 Comments
4.5 Rating
  • Address:Tarentaal Rd, Bridgetown, Cape Town, 7764, South Africa
  • Site:http://www.pdsa.org.za/contact/
  • Phone:+27 21 638 5134
Categories
  • Animal hospital
Working hours
  • Monday:9AM–2:45PM
  • Tuesday:9AM–4PM
  • Wednesday:9AM–4PM
  • Thursday:9–11:45AM
  • Friday:9–11:45AM
  • Saturday:9AM–4PM
  • Sunday:9AM–4PM
Accessibility
  • Wheelchair-accessible entrance:Yes
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