On my first (urgent) order I didnt have a good experience, but they remedied the situation as best they could given the circumstances. I continued purchasing from them as they offer free delivery and the best priced goods. My subsequent dealings with them were fine - my expectation and experience is that if your order isnt urgent then you will have no issues. But on the latest urgent order they exceeded my expectations. Thank you guys :)
Confused staff cannot forward calls and sales staff dont know what they are selling.