Does actually doesnt exist, just a scam. Beware all.

Never again! We booked a combined tour mountain bike and wine tasting. The bikes were in very bad shape. Tire profile was worn. Brakes were not set and helmets did not exist. On the way to the wine tasting the bus broke down, probably not for the first time. On our questions by mail we got until today no answer. Money was still fully debited.

Website operating and taking payments but the business is closesd. A scam. Dont use them.

Scammeers business nolonger operational

Dont use them! Company hasnt been operational in over a year, yet they still accept payment.Scammers!

The company is fraudulent. Take your money and dont exist. And you cannot get hold of anyone to get any response or assistance.

Our half-day mountain biking experience with Axel was very pleasant! Everything, from the pick-up to the drop-off time, was well organised and safe. Apart from the biking per se, Axel was kind enough to give us some local tips and useful info, while on our way back we passed through some nice city spots we wouldnt have explored otherwise!

We booked a dune Quad Bike ride, but on the time and date there was no ride available for us, we were guided to runed down quad bike place and the guide we should contact was not available on his phone, the fees were deducted from my credit card 2 weeks before. A total F*** off

I went on a mountain bike tour on Table Mountain with Downhill Adventures with a friend. Our guide James was a really nice guy with a lot of patience and humor. The tour ended with a small sightseeing in Cape Town on bike as well. We felt that this was a really good experience.

We booked a quad biking tour en could not find the place, so we called the number in the email and nobody picked up the phone.. we drove back to the office where they told us we do not get the money back.. they are thiefs! The guy Alex did not told us the terms of condition before and now he was pretending this is normal! He promised to send us a email if we maybe could get our refund..it is 2 days ago already and still no email.. DO NOT BOOK HERE!!

Sharke Cage DivingOne of the worst customer experiences i have ever had. After they switched the time of the activity twice, thereby making it unable for me to attend the trips because of other planned activities, they refused to give my money back. To make matters even worse, they ignored emails, sometimes waiting over 1 month (!) to react to my emails. There are plenty of other companies who provide such day trips, so if you want to do one, i would definitely recommend going to another one.. Deeply disappointed.

I would not recommend working with Axel. He was nice upfront but then proceeded to unfairly charge us after the fact. Use another service provider if possible.

Wonderful down hill experience - we rented mountain bikes on our own and went out for a couple of hours. Thanks for great service.

Professional and safe Service! We did the mountain hike with Ruan and whould highly recommend it :)

Loved the sandboarding. Relaxed and good service. Value for money.

Hi everyone,Unfortunately I would not recommend using DownHill Adventures in Cape Town. If you do so you are very likely to lose your time and money as I did a few months ago.My friend and I struggled from beginning to end. Staff in there is indeed nice, but obviously either incompetent or not professional, or both.After days of patience because of both weather conditions and DownHills lack of effectiveness, we finally got a timeslot with good weather conditions to go kitesurfing.But when we reached the spot, people there told us there was not enough wind to kitesurf !!! They had know this since very early through weather forecasts !! But they obviously did not find it useful to warn either us or their colleagues back in CT...Additionnaly no one in Downhill Adventures in CT was clever and professional enough to check forecasts early in the morning and warn us about not being able to kitesurf !After doing stand up paddle for a few hours, we decided to stop and come back to CT, on our way back along the beach, guess what ??? dozens and dozens of people had started kitesurfing because wind had picked up. But of course no one from DownHill reacted in time and proposed to finally go and start kitesurfing !!! These people were just so lazy and unrespectful. We were so amazed that we gave up and came back to CT.Back in the main office in CT, we asked for refund as we did stand up paddle for 2/3 hours instead of kitesurfing for 4 hours. They did not even apologize and refused to refund the difference, they just refunded half of it !!!When treating customers like that, you should not be surprised getting bad reviews on the web.Worst experience in SA.

We had an Amazing time with Downhill Adventures and Ruan our tour guide! We will be back soon!!!

Great staff, service minded and the gear was well functioning.

I book with them last minute and they try to fit me in and when they could not give me a full refund.

We rented bikes from axel and with instructions to return them the following morning. (No time specified). Upon returning the bikes, he told us we missed the deadline time for returning and charged my credit card for another day. Will not return.

Poor customer service - will not return.

Lack of seriousness and honesty. Average service for a very high price.I was unable to do the bike ride on the chosen day because I was the only customer for the week and Alex wants to make profitable his rides with several customers (1st lie on the website).So I had to wait a week (bank loan keeping the client hostage) until the day before my departure, in a blur mixed with lies. Indeed several attempts to maximize his earnings: after asking me to pay for 2 people while being alone (which I refused, I refuse to pay for my shadow!), I had to change my formula for a more expensive hike by making me believe that there was another client with me (2nd lie).The service was also quite poor, contrary to my expectations: 2 hours of cycling on a very rocky track under the sun (4x4 climb not accessible during the week!) Then once exhausted, 30 min of real downhill pleasure on technical track. I was expecting the opposite, or naively, the 4 hours of descent promised on the site.All for an insane price of almost R 2000 (€ 115).Regarding equipment: mid-range bike, helmet without gloves or rock guard or elbow pad type protection.Alex is also curious, sympathetic to the rest and drives in a great Range Rover!

Very friendly staff, but despite their loss of money, the quad in the dunes could have been great, until my quad caught fire for no reason, All the quad was faulty, we had to leave for 1h-1h30 in the dunes in the end we didnt even do an hour because of all the breakdowns, the day was announced until 5 p.m., we came back at 3 p.m in Cap town, too bad