𝘐𝘵𝘴 𝘢 𝘣𝘦𝘴𝘵 𝘱𝘭𝘢𝘤𝘦 𝘧𝘰𝘳 𝘴𝘩𝘰𝘱𝘱𝘪𝘯𝘨
Had a great experience at this store the staff was very helpful. They allowed us to see the gas stove we were interested in even though it wasnt on display. They gave us a very competitive price on the stove. Thanks to the sales lady and the manager for the awesome shopping experience
Beautiful store, extremely helpful staff with a generally vibrant mood.😊
Visited Hirsch store Silverlakes and experienced very bad customer service. Phoned to confirm stock in store for a Stainless Steel splashback, went to pay and collect, only to hear instore they dont have stock.Phoned other branch, Hirsch Carnival, to find out if they have stock, spoke to salesman Leon Potgieter, who went the extra mile to phone and find the stock for us. Leon, immediatley confirmed that Silverlakes indeed had stock in their warehouse and he even saved us a trip to Carnival an sorted the purchase with a confirmed purchase order and we only had to collect from Silverlakes.Exceptional good customer service experience received from Leon Potgieter at Hirsch Carnival. We will in future rather drive all the way from Pretoria to Hirsch Carnival and know we will be assisted by competent and willing staff and good customer service. THANK YOU LEON POTGIETER.
Tsepo was great salesman and went the extra mile in arranging same day delivery of an item that was out of stock at the store. To further impress the delivery was made after, thanks Happy and Christopher for working late to deliver the order! What exceptional service!
If you live the luxurious lifestyle this shop is definitely one to get your household items.
Great customer service from Leon and manager Alex. Dealt with us with such professionalism.
I was there yesterday to look for a stove found one that I like, the guy assured me that they have stock, so I told him Ill come get the stove today, when I get there I find a different lady who tells me that the stock has been finished for two weeks now, but then changes her story and says the got finished yesterday after I left, only to get a call 30min later that they actually have just not in the shop but t at a warehouse. Im so annoyed 😠
I could not believe it. This store has been the best so far to shop for new appliances. Appliances on specials has been the best priced compared to the others. I went to three other places prior to coming to hirschs, and surprisingly got the best deal here at this store. Special thanks to Yasmin for the amazing service. Yasmin you a star, keep up the excellent work, because of you I will definitely come back to hirschs carnival.
Very happy with the service. Staff very helpfull and can answer your questions!! Especially Leon that helped me!
Tasha is the best 👌🏻
Staff very very helpful.This is one of the better shops around.
Spacious, clean, everything i needed was there, but the stuff wasnt as friendly.... Not that it bothered me that much. But in overall i am 😊
Update: machine is broken after 5 months of minimal use. 4 year warranty. Technician goes away to get parts. We need to chase feedback. Then after a week, they dont have parts. We are now told they are waiting for a refund. Sorry .. we dont care, we bought the machine from you!! We need a replacement urgently even if its another make..Previous rating: Quick pick up service from online purchase
Very, very pricey store. We walked in, and walked out again. Only because we have seen exactly the same products and appliances elsewhere at more affordable prices.
They alot appliances and air conditioning thats heats in winter and cools in summer
This place is so organized and the service was 100% from all departments
Amazing there are posters of how to wear a mask everywhere with the stores branding yet the staff wear the mask with there nose exposed
A HUGE THANK YOU to JULIA (as in Roberts!) and ANCIA for helping us today. Julia went out of her way to show us the right item at the right price and Ancia ensured that all the paperwork was completed properly and seemingly effortlessly. We also received delivery on the same day as the purchase...a very friendly and efficient team💐💐💐!
Excellent service. Went out if their way to go and find what I needed.
Always great service.Alex is fantastic
Awesome service. Thank u Leon
Excellent service and very good prices and a big variety of brands to choose from.
Fantastic service.
Fantastic service!!! Very helpfull and the trainer manager was super informed about the product we bought ! He informed us about the pro,s and cons! Spacious and handycapped friendly !
For great attentive service ask for Julia Ndebele. What a lovely lady, informative and also helpful
What a nice place to shop
Friendly service and best prices
Very good
We had amazing service from the store. Thank you
Slow service with check out issues
My hirschs of choice in the east rand. Always a pleasurable experience. The staff are helpful, friendly and patient
Good, efficient service. Value for money
Best service
Love the fact that the salesman allows you to shop freely and doesnt try to sell you on something you dont want. Service was excellent
They have best staff . Good quality
Did my own research at home about the LG range. Without asking, the knowledgeable person took me straight to the LG department and agreed on all the facts. Will go back to get some more LG appliances.
Thank you Alex for being a great manager. You have really assisted with the terrible service I received from KIC. I will definitely support this branch again.
Very nice kitchen equipment at good prices. All the quality brands.
Good quality Home goods and furniture you will find at Hirsch. Neat interior and variety to choose from.
The store is not welcoming more especially visual stds
What a great shop! The outlay is per brand, so it would s easy to compare the different brands of appliance against each other. Their prices are good, I cant imagine shopping for appliances at any different store.
Couldnt find what I was looking for.
Had an exceptionally wonderful time here. Friendly manager. Just be sure to confirm your orders many times before to ensure u get delivered what u were told. Things can get messed up. And then the blame game begins. Overall, clean store. Friendly manager and some good staff willing to help just make sure they wanna help u personally and not just help u get them a sale
Excellent and efficient service thanks to the team
Excellent service from Leon.
Received excellent service
Perfect 👌👌
Experience very good, staff friendly and helpful.
Good quality products
Very warm staff and welcoming brand ambassadors
Great place to shop but extremely expensive
The service is good
The friendly service allways surprises me at Hirschs. You dont even have to prove your purchases with your till slip... They allways capture all your details upon purchase. So when you want to claim against the warrantee; all uou do is go in and take the appliance. Your details will be on the system. Doesnt matter if you bought at a different store. They recently replaced the coffee pot of my Defy coffee machine. They sourced it from the manufacturer and ordered it without asking me for a deposit. This is service excellence!!!
Its reasonable due to prices and very accomodative
Its clean and loveable
They are putting there customers first.What a pleasure to find a company having so many HIGH QUALITY PRODUCTS.in stock with staff knowing all these products.Thank you for your good service and keep up the good work.
Good service
Manager was very polite and helpful.
Awesome
You will never find another store like this. Absolutely amazing
Staff very helpful. Especially the salesman that help me. That what we as customers need when we shop. He match a price. So I brought the goods there.
Great service... truly satisfied with the appliance and quality assurance.
Very interesting more knowledge communication lots of sharing love competition n gifts
Great staff with excellent knowledge of there products. Stock always on hand. Customer service no1🙂
Just enjoyed the staff service and I got what I was looking for at the best price..
Excellent service, sales staff brilliant
The care about their customers 👏👏👏
Great verity of stock and appliances. Good and Friendly service.
Good service by experienced staff
Very professional sales staff, willing and able to help. Wish all companies are like that.
Good items. Fair prices. Helpful staff. Lonely customers.
Never disappointed, alway have whst I need in stock
Awesome Service and Sales team. I went in after I could not get an item from Makro across the road that was on Special. They matched the Makro price with a smile. I was in and out with the item loaded in my vehicle within 15 minutes. Try this place out and you will be pleasantly surprised.
Good service from Leon
Very welcoming staff. You feel welcome right from the door.
My go to place for appliances. Great sales staff, competitive pricing and top brands.
Good quality and service
Very friendly staff. Very efficient and communication was great. Well done Hirchs
Excellent service and great prices that will save you money 💰
Fast and very helpful staff
Wide range with excellent exhibitions of contempory appliances. Suppliers exhibit all their products in a selected area which makes it easy to compare different models and ranges. You will also find brand names not usaly found in other stores. Prices are a bit on the high side.
Shoddy service. Paid for delivery and was promised delivery. No one pitched. Waited the whole day, not even a call to say that the delivery cannot be made. Still waiting 😴
Fantastic - R1,500 saving on a new Bosch dishwasher and staff is very fri and helped.
Great service and super,super deals,if you are upfront with your needs
They always have the cheapest deals ...however do your homework on the appliance you want to buy and how to install it before going , as some sales people cant answer all questions you might have..
Friendly service. Great salesman. Ask for Kadesh Bhagwandass.
Magic service.. friendly sales persons and very good prices. Will not shop at any other store....
The store is spacious and every item well displayed on the shop floor. The staff is friendly and very much helpful.
We were greeted as soon as we entered. Very friendly and helpful. After spending 3 hours looking for a specific item, i drove past Hirschs Carrnival and thought to myself that i might as well try them. What a winderful surprise! I was seen to immediately and within 10 minutes they had ordered the item i was looking for. Hirschs wil be my go to shop for all items from now on.
Very well stocked and neat. The lady that helped me was very helpful and knowledgeable
Hirsch carnival is the best store when it comes to customer service and there store is neat and good specials on their Tv,Audio and their Home appliancesVisit Hirsch carnival you wont regretThank you
Hirschs Carnival is Amazing! The store has a showroom set up which looks great and the staff members are really clued up about their products, as well as, always willing to help.
Great personal service and excellent prices.
Great service. Went out of their way to assist with my request.
A great variety of appliances at reasonable prices
👍
Cool headed sales Pips thanks to Zinhle for best service,machine working 👌🏿
As a customer i never thought i would buy from Hirschs.always thought,the appliances is too expensive. Someone recommended Hirschs, ( Word of Mouth) . OMG!!! The service are extraordinary.Everyone is so helpful, always on hand when questions is asked. i recommended This wonderful store to so many people all over South Africa.. i have been in so many Hirschs stores, to feel the same magical experience, It is every single store,although Carnival stays my Favourite. .Always on Hand, Always Helpful.The layout is BEAUTIFUL.*Defenitely my Number 1 Go To store.