Very nice place. Friendly staff, ready and willing to help. Excellent prices.
Rather go buy at Makro where you have a peace of mind and warranty on your product .They make you to pay even if your product is under warranty
Bought an extractor there today. The service has left a bitter taste in my mouth. From being ignored by the sales consultant to the owners asking me if I want the extractor for free simply because I tried negotiating. To top it of, they wanted to charge me R20 to bubblewrap it! If I was not tired of shopping around for that particular size extractor, I would have long gone walked out!
Ok shopping experience...pricing average
Everything Defy and more... Youll never get wrong with Hoffmans!!! 👌🏿👌🏿❤️❤️
Over priced. Same item costs half price right next door
Generally good prices but selection is limited.
Service is exellent, frienly staff always helpfull and prices are competetive and I best price in town
Good service and prices
Alway good and friendly service .just received a fridge i was waiting for .they wil also source any part you may need for your appliances
They offer the largest range at the very best prices for quality that I have ever seen. A visit will not disappoint you
They opened late and there was no assistance till 20 past 8....and very unfriendly personal
Service excellent
The WORST customer service I have EVER experienced. Purchased a washing machine PC board from Hoffmans, had a tech install it which confirmed that the PC board was not working. Took it back to Hoffmans to be greeted with a BAD attitude from NOMSA in spares from the get-go. She handed the PC board to a tech without me knowing about this, thereafter the tech called me to show me that the PC board is now miraculously working. I said that I did not see it go into a machine so how do I know that it was not switched whereby I had NOMSA scream at me whilst attending to another customer. Nowhere on their slip on what I could see in-store those it state that there are NO REFUNDS and in the meantime I purchased a brand new machine, so I am sitting with a PC board that I cannot get my money back for. Whilst leaving the store I had NOMSA screaming at me in her language which I dont understand and in front of other customers - How are employees allowed to treat PAYING customers like this?! I will NEVER in my life recommend this store to anyone if you get treated worst than a dog!!!!!!
Service was excellent
Fantastic place to find replacement parts for many household appliances to try fixing yourself before buying new ones. Knowledgeable and friendly staff. They actually phoned me when the part they ordered for me arrived!! Very pleased.
Very clean and spacious. Assistance is very quick
Friendly helpful service. Variety of appliances at had.
The ladies there, I did not ask her name. She was very friendly but the management can improve on their customer service. I always buy my electric appliances in this shop as they normally come a bit less than other retailers.
Good deals on most makes.
Awesome range of products and great service.
Nice place
Prices unbelievably true for new appliances, a reject to hit a bargain too your wallet!!
Stove has been standing at them for 14 days and they could not give us feed back so i fetched the stove and SMEG is coming to my home to fix the problem .
I am a new client. I am not totally empressed yet. too use u as a new supplier. not very helpfull. I parts I need. and your prices are a bit high from other suppliers. I am looking for one supplier who can look after my needs for my business.
Needed spare appliance parts and they had both. Quite a range of appliances and spares are sold there. Were treated with courtesy.
Nice place. Everything available 🤝
The best place to work for and the best ever prices you will ever get in town 😁😄😉
Excellent place where youd find most of your home appliances especially for the kitchen.
For spare parts its fine. But buying a swop soiled fridge, freezer,stove, washing machine......... Youll pay more as the price of a new one. And get a lot of dents with it.
Their service is disgusting. Laybyed something and they did not even live up to the contract. When i came back my stove was sold. Never even apologised for inconveniencing me. And now i had to take something i didnt want for a much higher price. They are a rip off😠😠😡😡
Disappointed you pay the same prices at game and every were els. And some of the items are quite damage. And then they still want the price you can pay at the others stores
Good old home grown service with a great variety of stock, spares and repairs
Very good selection of new and shop soiled appliances. Helpful and knowledgeable personnel.
The people are very fiendly and can assist you when you need them
Great personal service from Sandy. Excellent pricing
Great and affordable
Always excellent service and you get to buy what you want.
I need to employ more professional sales person
Very helpful
Excellent service
Poor customer service
Great range of Elba products
You get value for your money 💵
They charged me too much for nothingm.never take your applience for repair there..
Very good service and helpful
Reasonable prices on good appliances
The place lacks customer service by the lady owner. No business appreciation for the goods we bought!!!
Very frendly service and quick
Lots of stock service fine
Still waiting for feedback on parts I tried ordering.
Great variety and helpfull
Good value for money
Very bad customer service.
So expensive on damaged items, can go buy the appliances new for less
Nice and strong
Great service
Prices advertise not true price.
Lovely bargains
Good service
Sells most Defy appliances
Wonderful experience
Great bargains
Great appliances
Very Helpful
Good variety
Good service
Good prices
It is expensive
Pathetic service!!
Lots of appliances