Just bought myself some sweet chili twisters and came home to disappointment, this is not the first time this branch of KFC utterly tossed up an order, chicken wrap and sauce, thats it. -_- might take me longer to drive to the other KFC in area but from now on thats what I am doing... pathetic
Great service, the food was freshly prepared and tasted delicious. Its so wonderful when you are starving and get a wonderfully prepared meal, that is fresh and worth every cent. The restaurant is also clean and very presentable, with efficient and professional staff.
I enjoy the food and value for money. The drive thru is always place packed and slow. Sometimes I wonder why I go there.
I Ordered food through mr delivery app , food was cold the salad was off.one cool drink was missing.
Gugu was extremely helpful! She was kind and assisted me when I needed it most. I was touched as I am not familiar with Jozi and her help made me realise that there are still some very good souls out there. Thank you Gugu, I appreciate everything you did for me and my little boy...
The chips i got were slightly rushed, so although piping hot, they were sloppy and uncooked. Usually they are nice and crisp. Not today though.
A quick snack before gym...... And after.... Chicken is life
Great Service Big Thanks to the Staff there...
Drive through wasnt operational asked to come in...then told cant order what i wanted at counter there is no option to select it..KFC dont have a compliants process in place so dont bother. Go next door to Macdonalds
So slow time and time again you wait so long by the drive through its worse inside
The touch screen orders are a huge relief 😌, staff are friendly 👌, I enjoyed my visit 😊
Slow doesnt begin to describe the service at the drive-thru. And lets not talk about the staff not being able to get an order right.
First time there. Very quick and fast service... Thanks
Good and pays attention to detail.
What an awesome experience. Staff and service was excellent. Will be ordering from then again.
Service was great and meal came right on time.
Was clean, service was 👋 good and nice food 🍲
Their service was Stella, clean environment and such a fresh chicken. Really enjoyed our meal and it was a quick service
Ordered a Zinger burger 🍔 recently and was the best Zinger I had ever tasted. Ample zinger sauce and fresh chicken, actually wanted to drive back to tell them
The place is short-staffed though, you will need patience here
Theres only 1 person in front to take orders pack and attend to Mr D diliveries so u have a long waiting time to order and long waiting time for your meal i havent been here once its over multiple visits that iv done that tjis issue is a constant struggle
I dont feel good after eating there. Please clean the food
The food was nice and the milkshakes were delicious.
True definition of drive thru, in and out in no time. Fantastic service.
Very fresh food and friendly staff
Food was cold...poor poor quality...will never see us again.
Service is very bad cashier leaves the clients then runs to the back to check the food while you are busy placing your order. Mr D and Uber eats gets 1st preferences walk in clients must just wait
Been waiting for over 30 mins for an order while other customers just come in and get served
I stopped by to get something to eat, the service was good although they didnt have pap with my two piece the food was up to standard. I used the toilets and must say it was clean and tidy soap dispenser was full and the hands air dryer was even working.
Slowest service I have ever experienced at a KFC drive through.
Supper excellent service
We placed our order at the kiosk got an order number waited in the queue about half an hour..people who came after us were all served before us...not sure why..no explanation was given
Great place. Quick service and good food.
I am absolutely disgusted in the service from this KFC today, waited 25 minutes just to get to the order window and then told the chicken will take 20 minutes before its ready.The manager refused to give us the regional managers phone number and just walked away when confronted
Lets not waste any time and just be honest about it. It was pretty bad, not even going to lie.
They are slow, attitude when communicating, food always cold and not professional in terms of alerting customers why theres a delay.
Friendly service
Food is blunt, no taste at all, had to repeat my order several times and they still got it wrong... will never visit this KFC ever again... will rather drive all the way to Alex
Fast and efficient service.
Great place
Quick friendly and efficient
The worst KFC ever.Charged me double for one meal. I cell them they say my money would be revised back to my account in 24 hours and it has been 3 months already nothing. Is this the type of customer Service one should get from a world class fast food Restaurant . Its really unacceptable .
Friendly service
The chicken was properly cooked which was a first looking at my experience with the brand
The employees there are friendly nd always smiling.
Tasty food
Other KFCs so much faster and better stocked. Why have an intercom when you dont use it?🤦♂️
Slow service for fast food outlet
A lady was cleaning the floor,unfriendly,blocking customers way ,moaning that she wants to knock off & choosing where customers must eat.A door leading outside was closed .we had no choice but to eat at home since it was hot inside... bad experience, spoiled our Sunday afternoon
Staff was friendly and the restaurant was clean
Best place for drive thru
Thank you to the manager(Event)for correcting things when I had a not so pleasant experience there.
Great service!
Fresh meat
Nice clean place
Good
Excellent service and good covid-19 applying the rules and procedures.
Friendly staff. Extremely over cooked chicken
Had our order wrong, and the lady that served us had an attitude about it. I dont like leaving bad reviews, but this was just upsetting. There is no more customer service at this KFC
Waiting. 30 mins. In drive through. And still didnt take my order
The service was shocking and slow and when we got home we found that our order was short ...we had one coleslaw short which made me especially mad as my husband asked the assistant twice whether the order was complete. I have the slip with the assistants name and I complained on the web page but got no feedback. We also did not go back to the store as we live 105 kilometers away in Deneyville in the Free State. We also wanted a soft serve and was told they dont sell or put the softserve machine to use in the winter. So no ice cream was available either. Very poor for a franchise as big as KFC. The whole concept is going down the tubes as far as Im concerned even the salad portion size is minute and the one coleslaw that was in the packet was slimy. Definitely not going back there ever.
Takes forever for you to get your food
Excellent service 👌👌
Good service, staff also Friendly
Waiting at the driver through for 40min with no decency of a manager coming to explain what the delay is for!!! WOW
Worst KFC in Boksburg .Went there on the 24th October after 9am to the 24 hour Drive through was closed the doors was locked but there was staff inside . went back on the 20th march ,still the worst KFC around ,chicken was not fresh and service is bad .still bad service ,If i could give them zero stars i would
Long wait, no stock and unfriendly staff
Great place
Theirs really better kfcs in Boksburg... Staff is unfriendly... Chicken is always dry...
We ordered the Streetwise mix and waited very long at the drive-through. Arrived home and had no wings in the pack. Im not driving all the way back there now😡. Im angry because I was looking forward to having wings.
Best service
The service is absolutely horrible! How does Kentucky Fried CHICKEN not have chicken ready? Absolutely useless!!!!!!!!😡
Good
Service is a disgrace and disappointing 😒 😑
A few beggars outside
Awesome 💯
SHORT STAFFED. No orders with radio. Was late for the airport! 45 minutes in drive through
Bad service
Good food
Theres a saying that CUSTOMER COMES FIRST and CUSTOMER IS ALWAYS RIGHT? It DOESNT apply with me BUT when you have to stand there and wait for workers to finish chat THAN attend to a customer?? Come on. It is totally UNACCEPTABLE! Pull up your socks!
Service is slow
The stuff, so unprofessional. Other costumers had to leave because no one was attending to them. Every time I visit this place I always have negative reviews about them. The stuff really needs to improve on their customer service,such behavior is unacceptable
It is the worst kfc around will never go back there again. Useless.
Our supper was totally divine. Friendly staff too. Well done KFC
This is the worst KFC weve ever seen. They never have all the stock advertised and this evening you cannot even read the menus in the drive through. They also have people hanging around the KFC begging for money when the already have food in their hands.
Normal KFC food and service. Their phne tap payment wasnt.working at the drive thru though
Very bad experience! Was totally ignored by the staff while we were waiting at the till on 01 Jun at night, the place was really unkept and extremely noisy.Decided to go the other KFC on North Rand Road. We left as we were the only people in the queue and I tend to understand why after this experience.
Sweet
Consistently the most unpleasant and unreliable service and food. This branch shockingly never fails to dissapoint, with items missing in orders, and regularly running out of bread, lettuce, tomatoes and chicken all the time. Also dont expect the staff to know about promotions they advertise, or KFC customer service to care. Avoid the drive through if you do not want to get stuck due to staff missing orders from cars in the cue.
Not a big kfc fan. Cashier friendly and patient even though busy. Could not make up my mind. Settled for streetwise 2. For a change not so oily.
Probably the worst service around. Very slow waited around 45mins for my food. I stood there and watch no one assist customers see pic below and this went on for about 20mins with customers walking away. The stuff wore no gloves and was tourch the customers ice creams cone and god knows what else
Meh
Im not happy with the service i have received here. 1- the staff have alot of attitude and 2- they failed to supply me with my own chosen pieces of chicken this is now the second time my order is wrong..
Ordering takes long and the staff are prone to making mistakes with the food