Good service is not a norm in this place.First horrible thing : on the drive thru They wait for cars to queue without a proper notification that the speed point is not working. You are notified when you place the order, after you must go queue inside.Secondly : they advertise goods that are not always availableThirdly : They often say machine for ice cream and crusher aint working.I have never been in this place and find an excellent customer service.
Im writing this review in gross frustration with the Dawn Park KFC franchise. It has come to my attention that every time I visit this restaurant I am served with unprofessionalism. The staff show little care when assisting us. Our orders take more than 30 minutes to come through. The restaurant is beyond filthy. The staff do not look that hygienic either when looking at some of their hands. Could these be the very same people that handle our food? At around 7pm on 01/10/2021 I entered the store only to find a dirty floor and tables with leftover chicken crumbs. I also once ordered 6 piece chicken and the meat was EXTREMELY DRY. The drive-thru card machine is non-functional. What then is the purpose of a drive-thru if i have to spend 30 minutes in the restaurant and I am in a hurry? I hope mine and many other customers concerns are taken seriously.
Good place, good food, friendly staff.Disadvantage - when u order online they only make your order when u get there. So u have to wait again...
We bought burgers and a chicken as we bite in all wee see is hair.do they even wear hair nets sies man do better.
Your team is always in high spirits, which can be difficult to maintain during a pandemic. I applaud them for the consistency 🙌🏾
It was a terrible experience: I ordered a streetwise 1 with 1 piece, 1 mini loaf, mash potato soup. But I was only given mini loaf with mash potatoes and I only picked up this on the way when I drove off. On my return, they just added the piece of chicken there was no apology.
Fast service and their chicken is perfectly fried there,than any other kfcs.
Those dunked wings were goooooooooood
Will never go there ever,waited 10-15 minutes on the counter without help to collect online order,stuff minding their business, always giving small pieces of chicken.
Their service is the worst and they never have items on the menu especially chicken which doesnt make sense because they are a fast fried chicken franchise.
Often we forget how hard it is to get a job, once you have that job you think it will be yours forever.Well keeping your job in food outlets highly depend on your attitude towards the customers. I received the worst service inside the store, just a reminder to the staff, your worst service will lead to you being unemployed again.When we come to KFC we are not there to ask for anything but to buy.
My dunken wings were cold and definitely not up to the standard i always buy
For past years until now cant pay with a card on drive-thru, very bad and boring!
Bad service my order took 55 mins. The employees had attitude. They need training.
Excessive long waiting times...Very dry meat!!!
My order was short i bought 124.90 bucket with two large chips but i got one chips
The ordering system is OKAY... sometimes you do have to wait for sometime... but it is never full which makes for easier convenience.
Beautiful store. Great food
The worst KFC service ever! Their machines always have issues. Their chicken is always dry. Their ice cream machine is always broken. I have a feeling the only time everything is functioning well is on a Monday morning when no one else is there.
They take time to prepare the orders
The service is good but the chicken didnt taste like kfc,I bought Tuesday special,it took me 3days to finish those pieces.
The cashier attended me well unfortunate I could not get the Flame Wrapper. I was told it was on promotion and the promotion is over.
Its a good place though theyre slowly some of the food is not there
I love their Meat
Slow and drive through almost never working plus their chicken has a funny smell
Place is dirty, staff is rude, dont have what they are advertising, only have chicken and zinger wings and I ordered way before curfew. This is probably the worst KFC branch in Gauteng, this place needs a drastic overhaul of staff and availability of food. Honestly disappointed. If half a star was possible I would give it that.
First all the service is very very very very bad and disgusting the food is worst the stuff is very rude the chicken is oily an small the cole slaw is dry its like they just mixed the salad together an left it dawn park kfc should just close down an never reopen again
Thank you for the excellent service.•Nice music•Express food•Meal fresh and hot
Dont allow online orders or cards at drive threw
Less crowded place
Great experience
They always short with things most of the time they dont have certain things like no colas with meals but you dont get money back or the ice cream machine is not working
They know the value of the customer,keep the hard work.
Best place to be
It was ok.
Very neat
Nice chill
Worst KFC I have ever been to staff have a terrible attitude and they never seem to have any burgers available for purchase maybe 5 burgers was too big of an order to make....hmm Im sure. Avoid this branch!!!!!!!
Waited for more than 20 minutes in a drive through, and I only found two cars.
Good service, clean.... They even brought food where we were sitting
The service can be really slow at times and they can sometimes serve you dry meat I was not really happy
The service is slow
😘
Nice
Fast service
It was ok
Their chicken is the best...
Bad service. Speedpoint not working almost every time I went there to buy. You drive through expecting quick service instead you wait in the drive way for longer that going in the shop.
Nice chilled place to take your family good clean food
Good tasty meal but we didnt get the same drink we asked for
Nice and easy
Very poor service.. count your chicken pieces before leaving. I bought z 21piece chicken n they gave me 19pieces twice. Last night I asked for non spicy burgers and thereu gave me spicy without an explanation. They never forget to ask for R2 donation but they forget our orders
Empty KFC boxes were all over the place and the floor was tidy. The service was below par.
Not pleasant place to sit - Staff shout out loud instructions and conversations constantly, toilets not very clean. Food freshness questionable.
Great service, good quality food, clean facilities
They store didnt have food available, I was told.i had to for 30 min which it was going to be after the shop had closed. They ran out of food way before closing time even other customers left. I had to drive to Sunward Park to get food
Very bad , the service was very poor. I had to take my money back. The staff was unprofessional. While waiting for almost an hour I was told theres no stock on certain meals. I am not happy at all with dawn park kfc
Friendly cashier
I had to go back and exchange the pierces as they didnt do my order correctly. I spent more money for taxify. Im so disappointed
The service its improving...
Very slow and always get orders wrong
I dont hate the place
Good service
Got my order fast
The worst KFC ever. Never have what I want and bad customer service.
Lovely KFC small but supper clean
Good service
Worst experience ever. Waited for such a long time for the wings to be ready. I couldve slaughtered a chicken, plucked out the feathers, then cook it. And the wings still wouldnt have been ready... As if high I hadnt suffered enough abuse, I get home, and the math doesnt have gravy!!!!!!!!!!
The service was good and the waiting time at the drive through was short.
Good place for Kfc lovers
They have a we now deliver sign but they dont. Wasted time online trying to order with no luck! Truly disappointing
Bought I nice ice cream here and the staff is friendly
They do not have buckets for street wise bucket...sad they should change the name of that meal. Sometimes they run out of lattice.
Love the service there drive tru its speed
Affordable and good service rendered
Very neat and tidy
It was a horrible experience. We waited for more than 20 minutes for streets wise 2 and we received a wrong coldrink. The staff was not friendly .
I got there late, maybe during peak hours it might be better
Meat is so horribly
I waited for like 45 minutes for food and when they gave there was no sauces and staff not profesional,place not clean.
Abit slow at night
They didnt have the advertised meals and their service is poor
It has a wonderful service. They are quick with your order
Horrible kfc meat needs to change
Ahh! Some of the staff there, they have bad attitude especially if you buy later on they will say they dont have anything to sell mxm..Bad service...
Ok but no menus to see what you wanna get to eat.
Just add more personnel for quicker service to customers.
Its convenient for me n the service is good
Excellent service ,food on point
Very rude
Twister wrapped perfectly 😊
Very quick drive through ..✌
Great service
Treatment is good plus
Cant cook. Bad services. Sometimes you get the wrong order or order with missing items
Quick