Excellent service!! I couldnt be happier.Thank you for making my purchase so easy, Dean! Youre a champ sir!Would recommend
Thank you @mugelloauto for the fantastic service received. Purchased a vehicle and everything went so smoothly. Very happy with the service from Dean and staff and will definitely recommend them.
I have bought 2x vehicles through Mugello Auto and both time the service has been unbelievable. I want to thank Dean and his team for their great service and for always delivering on time!
Volvo V60 T3I bought my vehicle around 28April 2021 and mostly drive around town ,work (11Km)and back. A while ago I found car was using water when driving to PTA. Could not find any leak but it didnt happen again until i drove a long distance (to PTA) again. Dealership did test couldnt find a leak so i took vehicle to a motor city branch. There they found Turbo booster pipes had oil in it also airlifter pipe had some oil in it while looking for water leaks (Which is a big problem) Car is not yet 6 months old from dealer and its only driven short distance 2or 3 times to Pta and the oil leakes are back of engin and engin has base covers so oil leaks cant be seen on ground where parked. Sales person said i must use extra warranty as i bought car April so there warrenty was till end last month but we bought end April . What do i stand to do if warrenty does not cover costs and what if turbo gets damaged .
Friendly and decent enough staff.Unfortunately their customer service is a little lacking. Had arranged to view a vehicle as a serious buyer and wanted to ensure I wasnt going to waste my time to take the long trip to their dealership. Everything was set in motion the day before and i headed through to them. On my arrival they informed oh no the vehicle was now sold and this was apparently on my way through +/- 1 hour drive. They didnt bother to inform me after they knew my particular interest and the effort i was making to come through.The owner then left me twiddling my thumbs while he looked into the situation and just kinda vanished into thin air not giving me any information.Was a pitty the customer service was so slack. Wont be using them ever again and would caution anyone else on the service you may receive here.
My mom bought her 2008 BMW 320i 2 weeks back at this dealership. The car stuck with us today. It is so painful to watch my mom in this condition. She is devastated. I mean this is the 1st time she drove her car out of town and already its giving her problems.
Dean @Mugello was unbelievable in his dealings with me. He worked with me every step of the way. In the end I was able to purchase the car of my dreams. It is exactly what he said it was. Thanks Mugello Auto, it means a lot.
Wanted to buy a vehicle, Price was raised R3000 higher than what it was advertised. Unfriendly. Will take my business elsewhere!
Awesome Service!!!