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Checkers Hyper New Market
Mall At Newmarket Cnr Heidelberg & Voortrekker Roads Newmarket, Alberton, 1449, South Africa
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Ri
Review №1

DO NOT SHOP HERE!!!!I got robbed in this store and received pathetic assistance from staff. I reported the theft to your customer services and asked to see the manager. Instead i got dumped on some security assistant who made me wait for half an hour to check the camaras. When he returned, he claimed We cannot see anything. When i requested to phone my husband and the police (since my phone was stolen), it was refused because We dont have airtime

Ja
Review №2

Prepare to get a lot of items on promotion. Youll end up going over budget. Its big and beautifully laid out, its not clustered. You will have most items checked off from your shopping list and so much more

Ta
Review №3

Worst service, no communication, customers are expected to pack their own bags, if this isnt done, the next customers items are just pushed together with yours, such an unpleasant experience. Teach your staff some basic manners. Im not one of those people who walk in with a attitude, but being treated like this, shows me as a customer that I am not respected. Why would I want to go back then?

Do
Review №4

Large variety of products,helpful staff and reasonably priced.

Wa
Review №5

The new 6060 app is causing havoc in this store. The staff members are running throughout the store, bumping into you with their trolleys and pushing to get to the shelf before you. It is definitely not acceptable and management need to devise a better strategy to ensure a less frustrating and safer shopping experience in this store!

Ch
Review №6

I enjoy do some shopping there and after my shopping I go for a cup of coffee. I love there coffee and its cheap. Well done Checkers 👏

Ch
Review №7

Nice store to shop, lots of variety, clean and neat shelves.

Ve
Review №8

A very neat supermarket for convenient shopping in a beautiful stylish shopping centre which has a load ful of history. Everything you need under one roof. The fruit is very fresh. There is always help available when assistance is needed. Service is very friendly. The cashiers can be slow at times. Good parking

As
Review №9

Really nice store with a wide variety of products and doesnt suck as much as the other Checkers stores in Alberton. Just closes very early which is a big disadvantage.

Yo
Review №10

The best Hyper ever. The potato chips are out of this world. Thank you for the great customer service. I Love You Guys

Su
Review №11

Thankyou very much for the R500.00 price I won. Was so surprised. Spent it this afternoon. Staff friendly and helpful as always.

Ky
Review №12

Tellers are always so slow you could die

le
Review №13

No regard for covid regulations. The store manager (Glen) was approached and he claimed the security touching everyone items in the check process was not his responsibilty. The fact that the security could be spreading the virus from one person to another was not his problem. He needs to to be accountable for negligence. Certainly sad and concerning that the store has this attitude.

An
Review №14

Useless store. Rush there after work to get cooked ham (urgently) only to be told they dont have. How does a larger supermarket like this not have any cooked ham?

He
Review №15

Good people, good service, good stores and quality food👌.... Go check it out

Lu
Review №16

Amazing in terms of product variety, naturally since its a Hyper. They had quite a lot of specials but the shelves were not restocked for the 2 hours my family and I were in the store for. Even more annoying was there was no staff on the floor to assist.

An
Review №17

Mold fungus in the bakery.

Si
Review №18

Sublime shopping experience

sa
Review №19

The mall is very clean

Ly
Review №20

Management.... just so you know, the people in the queue are your customers. They are the people that work hard all week to come to YOUR store and spend their very hard earned money. Hows about you lift your rear and get your staff at their appointed posts to serve the people paying their salaries. Open your flippin tills when people are queuing around the store. 24 cashiers on duty... 37 tills and an earth shattering 7 tills open, so 17 are on lunch at 10h30 in the morning... an hour and a half after the store opened.... Absolutely pathetic. Clearly you have no clue what it is to keep your customers happy. Not to worry, I wont be back, Ill take my hard earned money elsewhere, perhaps a store that has a clue about customer service.

Ku
Review №21

Always good shopping here

Yo
Review №22

Always friendly staff. The best clean Checkers with almost everything you need in store. This is like my one stop shop, I can find everything here!

Jo
Review №23

Staff dont seem to care much about clients, ask for something and the answer is we do not have stock, but go look for it yourself and you will find it!Or you wont even find a space on the shelf for some items (Eg. Gas lamp mantles) found them at THE REEF store and have been checking the NEW MARKET sore they have not had stock for over 2 months.The only staff member that is helpful and friendly is the lady at the cigarette counter.

Ch
Review №24

Big selection of all 👍

Th
Review №25

I went to checkers in Newmarket mall for the first time on the 7th of March 2020 with my daughter as I was going to pay at the till I noticed my wallet was gone ,looked everywhere and I couldnt find it I then went to security and they checked the cameras only to find I had been followed by 2 guys and 1 girl since we walked into the shop,and they snatched it from my bag which was in the trolley by the seafood counter..I was so shaken and couldnt understand how that could happen when there is two people in the control room watching the cameras the whole time. Unfortunately nothing could be done about it as this happened at 15:33 and I only realised an hour later as I was paying and the thieves had already fled ...I had a traumatic experience 😔

Ca
Review №26

I have one question : why 37 tills and only 9 cashiers?? On the introduction day of the rewards card, when customers are clueless and think they get the special offers anyway?? No problem, lets issue the card AT the till. Dont mind the 4 people behind you in the line. I waited 30 minutes at the till in a HYper shop with 37 tills... Go figure. Customer service not so much a priority here.

Te
Review №27

Love the Hyper as you find everything you need and want in one roof, good price, good quality and most of all cleanliness.

Sh
Review №28

Staff are very friendly and helpful service is excellent Id visit more often because you dont get service like this at another store every store has it own experience but this store checkers Id visit them anytime.... Keep up the good work 👍👍👍

Ca
Review №29

Service at this Checkers is absolutely PATHETIC!!!

Tr
Review №30

The manager Thug Glen Van Niekerk was unable to resolve a pricing issue of an consumable product. He then became aggressive the due to his inability to resolve the issue and forcefully physically grabbed customer attempting to grab cellphone from customer. He then threatened customer with verbal threat in public store by managers booth when customer requested to see cctv footage.If this behavior is permitted or condoned by Checkers Hyper it is poor reflection of customer service.Legal recourse and consequences is being persued to Glen Van Niekerk.

No
Review №31

I brought the All time favorite platter online on Friday 29November collection date 29 November when I arrived at the store my platter was not ready because Gert didn’t give them the required information they than decided to one for me which was a total rip off I wish they didn’t cause it was totally different from what I had ordered 😤😤😤😤I AM NOT HAPPY with their service why make an online service that you do not take into consideration?

Ja
Review №32

It is always disappointing to be told day after day by an arrogant assistant that they have no baby hake to sell to their customers. Otherwise good shop

Ga
Review №33

Service is absolutely pathetic, staff is rude, whilst they looking as if trying to help, they trying on the shoes. I would rather go to a place where the customers are appreciated.

Ni
Review №34

Good and friendly service... though the floor workers arent always the most helpful when looking for specific items. Not usually too busy and a healthy amount of cashiers tending the tills

Ni
Review №35

This is a huge Checkers with clothes, toys, great selection of applicances and food portions to grab and run. Got the feeling they were entering same type of ready to eat food selections that woolies is famous for. So awesome

NE
Review №36

Theve seen the Dam last of me. Spend a good hour or so shopping here.All the while there was a serious burglary taking place at my house.Everyone who tried to get hold of me failed! Why...This Checkers Block fone signals completely! Who can then say they shopped with a peace of mind! Have fun blocking other customers! Im out!! SOOOO INFURIATING!!!!

Mp
Review №37

Typical hyper market with good prices and all in one shopping. Always has a qeue for the hake at the fast food.

Na
Review №38

Bigger and Better. Great shoppimg experience.. Clean and tidy..

Mp
Review №39

Disappointed with the empty fridge shelves.

Mi
Review №40

Clean and spacious, staff are friendly, bakery has good bread, can get very busy.

Me
Review №41

Most things under one roofWell pricedOpen untill 19h00 on weekdays

je
Review №42

Come every week they never have stock of any good specials. I complained to the manager and he uses the same excuse every week for why there’s no stock, and he does not look concerned one bit. Honestly frustration as this checkers is the closest to me.

De
Review №43

Just another Checkers store. Great for small shopping but nothing to be enthusiastic about

Pi
Review №44

Staff is always help full... If you go close to closing time, you can get some of their Hot Foods at half price (perfect for the bachelor running late)

Ma
Review №45

Good accept that milk lanes a lot of times empty in mornings before 11

Ke
Review №46

Massive selection of items. Lots of open tills that makes for fast queuing.

Ha
Review №47

Good. All I need I did get. Quick at till and friendly.

Li
Review №48

Good service. Daughter loves the mini items

ad
Review №49

No cue even if it is the end of the month. One stop shopping.

Wy
Review №50

I really prefer this store above any other in the alberton and steeldale area for groceries

St
Review №51

From clothing to toys to Food and to open salad bar. Checkers is big and better.

Je
Review №52

Best place to do your Monthly groceries or even for a quick stop☺

Ph
Review №53

Love it. Just recently had an awesome experience buying childrens stationery. Got close to everything I needed.

Sp
Review №54

Prefect experience

Fr
Review №55

Large veriety of goods, shelves well placed, decent bakery, convenient parking.

An
Review №56

Good selection, fresh fruit and vegetables not great

Ke
Review №57

Good range of fresh produce... and also cheeses

Ia
Review №58

Staff pleasant did not have what i was looking for

Ne
Review №59

Convenient for shopping every thing in one shop

An
Review №60

Massive place with even bigger savings. Really a great place to shop

Ts
Review №61

Lower prices on most things... I love it

sa
Review №62

Its been my second visit to the shop to buy fresh snoek from their fish market the fish its been in the display fridge for a long time it been a bad experience for me and my family for the second time as the fish was old and it was like you eating mash potatoes but it was a fish i beleave they can do better

Br
Review №63

Average checkers. Well stocked with variety

Pe
Review №64

Great specials. Love going there

fu
Review №65

Checked in @checkers hyper on fridae,what a great experience!!!

QU
Review №66

Well situated good entrance and excit and very good shopping

Br
Review №67

Not bad always busy but has it all

Th
Review №68

I love Checkers Hyper New Market Mall.

Gr
Review №69

Great shape. Always stocked well.

Mi
Review №70

Our favourite place to to grocery shopping.

Su
Review №71

Clean shop with helpful and friendly staff.

Du
Review №72

Enjoyable shopping experience with a large variety of specials

Or
Review №73

37 tils and 6 open on payday weekend. Customer service put the phone down twice when we tried phoning them to ask for more tellers to open. Told us that 20 tellers were on lunch at 10:30 in the morning.

St
Review №74

Good shopping. Got everything

Ra
Review №75

Its month end and you decide to have 13 out of your 35 tills closed while the customers are queuing all over your front store.

Ba
Review №76

Great range of products,reasonable pricing, maybe an edge on their competitor

Yo
Review №77

Love their fish market and the large range of wines

Sk
Review №78

Great variety of items on sale nice to do shopping in

Ed
Review №79

Neat & clean, enough tellers open.

He
Review №80

Always good to get the price reduced stuff

Ba
Review №81

Friendly customer service experience.

He
Review №82

Good regular shopping place...

Ce
Review №83

Great selection and goid specials

Si
Review №84

My advice is dont go to the CBD especially month end rather come to do your grocery here it is the best.☺️

fr
Review №85

Decent sized shop with a decent selection of goods

ra
Review №86

Nice environment to shop around

Va
Review №87

Always find great specials

Ne
Review №88

Prices and service great

He
Review №89

Most of there items, Dont have prices and finding staff to assist you onnthe floor

Le
Review №90

Huge range and spacious store

Th
Review №91

I love it because I get everything I need

Mi
Review №92

Great staff, good stock availability, isles are a bit confusing.

Ba
Review №93

Great store service a bit slow

Fo
Review №94

Everyday Shopping, entertainment, restaurants, computer accessories, fresh produce, sports etc

Al
Review №95

One of the biggest stores. Mostly everything you need in one place.

Co
Review №96

I’ll never go there again

Pi
Review №97

Most of the time service is great

Ch
Review №98

Friendly staff and very helpful

Be
Review №99

Clean with good quality.

Co
Review №100

I love the space and variety

Information
98 Photos
100 Comments
3.7 Rating
  • Address:Mall At Newmarket Cnr Heidelberg & Voortrekker Roads Newmarket, Alberton, 1449, South Africa
  • Site:http://www.checkers.co.za/
  • Phone:+27 11 724 9970
Categories
  • Bakery
  • Hypermarket
  • Bus ticket agency
  • Butcher shop
  • Cell phone store
  • Deli
  • Event ticket seller
  • Fishing store
  • Money transfer service
  • Travel agency
Working hours
  • Monday:9AM–7PM
  • Tuesday:9AM–7PM
  • Wednesday:8AM–5PM
  • Thursday:9AM–5PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–7PM
Service options
  • Curbside pickup:Yes
  • No-contact delivery:Yes
  • Delivery:Yes
  • In-store pick-up:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Payments
  • Debit cards:Yes
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