Passion is the best key to describe. Patience is their motto i think.Why this?I tend to be difficult when all is not working
Food tastes good as always...they can do better on their service though. The cashier kept us waiting for a good 5 to 10 minutes after dealing with a customer. She didnt even acknowledge us and at least inform us that she busy and will attend to us when done. Communication is key. When Im hungry I also dont want to be served a side of bad service.
Cant go wrong with Nandos. Always on pont since you can choose from a variety of flavours and other dishes. Its the only Nandos close by and is always packed, especially the drive thru....
Quick delivery. Food is awesome as usual. Only problem when you ordering for 14 ppl, do t pack all the food in one bag. Doesnt work out so well for the delivery guy. They did replace my chips that fell our of the broken bag. Always a pleasure having nandos.
Hmm it was what i needed good food that will cheer me up the chicken was nice with those yummy garlic and cheese rolls. The place was clean even when we arrived they cleaned it again in our presence as per covid-19 rules and regulations then we became free to put our hands on the tables and enjoyed our wonderful meal. Atleast we are sure about our safety when dining there.
Service is fast even during peak times. Staff are polite and friendly. Restaurant is clean and has a beautiful selection of South African art pieces
The best service Ive ever received on a drive through... the staff was very very kind. I was tempted to take the drive through again just to hear them speak nicely again.
Not a bad experience but they had 1 person at the till on a Friday night and after payday for some people...not Ideal.
Great food, terrible service, I suspect when the manager is not around the clowning from the staff becomes heightened. There was no governance at all, or maybe it was the lazy Sunday vibe.
Really experienced awesome service. The set up of this Nandos is a notch above the rest. Spacious, good for groups/family with their table settings. Very neat and service was on the ball. Food was well prepared, staff is honestly friendly and the atmosphere is vibey. First impressions last they say;-)
Food was well prepared.. Husband complained said the tomatoes was to little and so the sauce..
Their chicken didnt taste like Nandos. Its as if they boiled it then added Nandos source
Very clean and tidy 😊👌And obviously AMAZING chicken🍗
Like family, I do drive through and most of the staff know what I enjoy & they have a warm & friendly reception to customers,well I must say thats my experience.
Food was really great.Drive thru was slow
They can improve on being quicker cause they really take their time shame.
Their hot pot is a rip off. The pot was half full. I need to buy 2 of them to get full
Good Customer service and drive through turn around time was exceptional, was impressed by how clean the facility was outside.
The service very mediocre, they just cut the chicken without asking me, and the meat not properly done. I had to put it in the oven for a few more minutes to cook.
Their service is very good and they observe covid 19 protocol
Fast with our food. Only problem was the drive thru staff dont help you in substituting stuff with your order like they do when you order inside. Other then that the food was good.
It was great service and the chicken was very nice thank you
Slow service at drive through spent more than 30 minutes however the food is good
Always cooking nice fresh food..keep it up guys 👏 ..
Its a good place, clean and quick to service customers.
We ordered 2 mild chickens and they where hot but because we were in a hurry we didnt complain
Always nice their chicken is the best tonight I had a good chat with a lady who was cleaning there wow what a good listener
A wonderful building and a good service with happy workers
No covid protocols todayI waited 15 min to orderThen 10 min to be seated because the tables are dirtyOnly one trainee guy jonas serving the sitdowns and its lunch timeAnother 20 min to wait for the foodThe manager thandi speaks to me as if I dont have common senseIts all good this is not a friendly experience
Fast service, even from the drive through. Always given the piece of chicken of your choice!
Good service all round given how busy the shop gets seeing its the only nandos in and around the alberton CBD.
Great service I did not have to wait long for my order as I order online
Food and service always great,but the place is always dirty thats why I prefer the drive thru
Just a standard drive through with standard yummy food
I enjoyed that food there and the service was great
Top of the range service best customer car and patience
Steers rather. It was good.
Good food and their stuff is friendly.
Ordered quarter chicken Mozambiquan paprika flavor and received lemon and herb chicken and the meat is barely cooked. On duty and cant return the meal!
Good as usual nice periperi dpiced fresh chicken.
The service was ok, but a better service can be provided.... The shop was not full but overall service was sluggush....
Service is perfect, friendly staff and delicious food
It is very attracting. And what I like too Is their working together as one in one roof with Debonairzer pizza maker.
Always fresh and tasty to perfection 😋 best nandos, friendly staff and clean environmentKIM
Why is it so difficult for you guys to just listen to my request ESPECIALLY when its a take away. Remember its diesel to drive back to you because you refuse to execute requests 1st time in the drive thru
Parking and the drive thru an issue...Excellent food...
Amazing service as well as super friendly staff and fast food service ... best Nandos Ive been to so far
Gr8 place for good food
Staff is great service is good
Food is nice and fresh.
Very bad experience, I took my family to this nandos after a long time of not eating nandos, the food was terrible, I ordered 1/4 chickens with saucy rice, I got dry chicken with dry rice when I asked for my sauce they got it straight from the fridge and served it ice cold, the chicken wasnt fresh from the grill it looked like the one from the previous day that was warmed up in a microwave I ended up asking for a take away just to warm my food in my own micro oven, very disappointed
It was quick no waiting very pleasant experience
Poor service levels continues at this Nandos, order are not heard properly delivery of orders to the tables are extremely poor by the Nandos stuff... As for the lay out of the cutlery is as 8f they are doing the customer a favor... Then comes the quality of the food you just paid for... What you ask for what you get and what u paid for, well now you should be able to say they all must be aligned but nooooo they are all different, quality delivered for the price you pay... I never visit Nandos Alberton again.... Owners are most welcome to get in touch with me...
Good fresh food, great friendly staff. Thank you
Neat and awesome and excellent service
I and my friend we arrived 15 mins before the closing time 1 of the ladies incharge ran n closed the door she never even wanted to help us, she was very rude. It was a bad experience ever.
Not bad but felt the overall quality of Nando meals is not the same as it was before
Friendly service always. Drive through was a bit slow but food is always great. The new look and layout of the resturant looks great
I didnt like the experience because we waited 25 minutes and we asked for no sauce and they put sauce on
Steers service was quick. ...though their chicken was a bit raw ...but that wasnt a problem went back their grilled it again lady was so friendly was impressed....well done good service.
Friendly staff, good quality food and well priced.
Friendly, fast and good service. The food was fresh and delicious.
Thi service was great I enjoyed
So so Burger... disgusting chips
The best for meals outside home
Friendly staff, we enjoyed our time there. I guess I could add and say the sources on the chicken are very delicious 😋🤤
Quick service ☺️
Very bad the chicken was not nice at I even gave to my dog
Attitude is a problem. The cashier taking orders was so aggressive I didnt enjoy my interaction with her. I stopped orderjng and my son did it for me coz i couldnt handle it. We ordered a veggie bowl and was given something else. Tried to reason it out with the waiter I was told thats whats on your receipt. Not going back there
Good customer service ..
Worst service ever, just told them to refund. Won’t waste my time ever again at this Nando’s. And it’s not the staff it’s the management of the store.
Food was good. On the drive through, the trash area door was open and the smell that entered our car was horrible, hence the 3 stars only.
Service time too long. Spent 45 minutes waiting for order. There only 4 people ahead of me
Happy about the time i waited and enjoyed our full chicken with family😉
Very clean and warm. Covid19 protocols observed
Helpful, pleasant and efficient.Thank you Nandos.
Loved the ladies at the windows today💖
I did not love the chips... Were slappy... Otherwise everything was good
How I wish the cashiers could take instructions seriously... Do not cut the full chicken means that, and nothing else...
Nice place met new people her
This Center Has That Calmness Environment. Youll Love It 👌🏾❤
Like the fast friendly service
Great place to eat and work
Quick service and fresh food
Always my favourite for a quick drive thru.nice for sitting aswell
Fast service, fresh chicken
The drive thru is very organized and u dont wait more than 5 min for your order,they are fast and efficient, not to mention the quality of their food is something to write home to,, i have lived abroad for many years and traveled to many different countries for work ,,and now that i am back home i have tried quite a few upmarket places here as i am not a fast food person and am very particular of what i eat and a friend of mine got me to try nandos and i have a few times now and must say they definitely come up tops,, am very impressed with the way they serve their takeaway as well ,,,they deserve a ⭐⭐⭐⭐⭐
I ordered a take away using a drive through, paidand collected. Guess what- no fork, no serviettes, no tooth pick not to mention a straw. How can this happen when all the above is needed in the Covid19 era😪😢😞😣
Fresh and delicious food with great staff with excellent customer service
The drive thru is quick and easy. The staff are efficient and friendly.
Efficiency, friendly the staff are
The chicken is really good but the waiting time is ridiculous.
Impressed with the rules followed for Covid and very friendly staff. Food is good too.
Food was good.....service poor