Very nice owners. Made us feel like oart of the locals on our first visit. And we went back again and again. Keep it up and you will soar to amazing heights.
Pathetic service standard. I ordered the three chicken skewers with peanut sauce and coleslaw - I only received two flavourless chicken skewers with a peanut sauce like I have never encountered before. My husband ordered sweet and sour pork with egg fried rice and vegetables. Since the dish was listed under Asian food one would expect Asian stir fry and quality Asian rice, unfortunately he received a low grade rice with typical prepacked frozen mixed vegetables. The dish tasted like a substandard stew with sugar.Walking past the kitchen, I completely understood why the food is of such low standard, the kitchen was in complete disarray and stocked with inferior ingredients.The owners’ child was also running around and playing dangerously with the outdoor heating facility to a point that she was a burden to the waitress and the other patrons.I really recommend that if this restaurant wants to survive in this business that they pull up their socks starting with the kitchen. Design and manage processes that ensure consistent delivery of quality service. Buy quality ingredients and reduce the menu to the meals you are really good at making.I can only hope you comprehend that your staff have their livelihoods dependent on the manner in which you manage your business.
We didnt have the best experience as a large party. Kitchen ran out of ingredients for our platters, ordered more food as soon as platters arrived. Order took over an hour, with no communication, eventually cancelled it (establishment was maybe at 30-45% capacity). Only saw two wait staff on duty but they hardly visited the table to check in.
It was very lovely and cosy, I was driving through Swellendam and decided to have a meal. I arrived abit early but was there till late. The watron April who was assisting was very busy but very efficient. The owner came to greet and told us that they (him and his wife) were new on the market and more meals were still going to be incorporated. Suggesting Asian was gonna be their next try. He also shared that they cater to more the local community when considering pricing. Which is great because its really affordable. The black label dumpy I had only cost R20. 00 and the butter chicken and rice/roti was R80. My colleague had a medium rare steak (R130). Id say give a try.
Great ambience! Service a bit slow but the food is worth the wait. I had their pasta a few times and it never disappoints.
The food was good but the service was slow. We had to wait a long time for our food.
Awsome place, Good Food and friendly owners and staff
We ordered a calamari starter, fillet steak and butter chicken for mains. We waited nearly an hour.The fillet arive, not fillet, rump, so thin and, well done.Butter chicken, normal chicken curry with a lot of broccoli and carrots
Very disappointed, the chipsand onion rings is swimming in oil and the waiting period is to long. We waited half an hour for our drinks and almost 2 hours for our food.
Disappointing to say the least, one star does not justify the service we receivedWe arrived, seeing the book were your Covid details had to be filled in, the book was in a dark spot and one could not see anything to fill in your details, I should have leaved then.After being seated for about 15 minutes we had to ask for one of those little paraffin lamps just to read the menu.I then ordered a bottle of wine of their menu, was not in stock, that was still fine as I know cellars have been stuggeling with orders.I then wanted to order a pork schnitzel with chips from their menu - they had no pork schnitzels left.I then decided on a hake and calamari while my wife ordered a sweet and sour pork (apparently they have enough pork for that).After about 30 minutes they came back to tell me they do not have any chips available for my meal.After waiting roughly another 30 minutes for our food, and threatening to leave, our food arrived, and was almost more disappointing than their service.The hake was horrible, it looked like a 5 year old prepared it. My wifes sweet and sour pork was more like search the pork on your plate with her fork almost bending like Beckham when she tried to eat it. Her food was also cold as they were searching for my chips before they could serve us.The waiter kept explaining to us that the restaurant is under new management and then the menu has changed, but this is no excuse for the service we received.If management wants to contact me you are welcome.
This is a wonderful place to just come and relax. The food wonderful and tasty and the prices not to high. The staff very friendly and helpful.
Frendly staf and oners always there to help.Food grite to
Restaurant filled up with smoke from the fire place. I ordered a medium rump steak which was not grilled but pan fried. I could not chew through it, my 21 year old son tried a piece with the same outcome. I left 95% of the steak. My son had the Beef & mushroom pasta which he said was absolutely tasteless.
Lovely place owner was very accommodating ,we were too late to order food as kitchen closed but they made us a meal anyways.Food was great definitely a go to place in swellendam
Awesome food and service , thank you very much .
Atmosphere from the road looks inviting with the fire on the sidewalk and the outside seating.But last night I think they were understaffed and should have rather told the public that they were fully booked for a private function.We order drinks after being seated for 15min. Then we ordered the kids meals that came 40min later so we ordered another round of drinks with our meal order.We got the drinks 20min later, but after 1 hour and 10min the waiter confirmed that our stakes were still not on the grill...So we left at 21:25 without eating and a sorry excuse that it has never happened before from waiter.The manager was too busy with the private function to speak to me.Management: please feel free to contact me should this review bother you.
Friendly staff and a great owner! Keep up the good work
Worst experience Ive had in a restaurant in this beautiful town... service was extremely slow, literally had to take my order to a waiter, not once but twice. Waited 25min for drinks. I would understand if it was packed, but there was about 6 tables in the place, on top of it all our food was ordered at 25 to 9 only recieved it at 10 pm ... simple calamari and chips and prawn skewers... was forced to take it as a take away due to lockdown protocols. The lady in front had the nerve to joke around and say you kids are gonna get locked up by the police for staying out so late. The food was adequate though, and not too expensive, But not enough to make up for the bad experience......................Would not recommend...........................
Went there for lunch yesterday. My husband ordered the prawn skewers (amongst other items). The prawns were off and tasted very fishy. We brought this to the waitress attention. No manager or anybody even bothered to come talk to us. Charged full amount, no explanation, nothing. Needless to say, we will not be back!
One of the best breakfasts Ive ever had
Terrible dining experience. Will NOT recommend! Poor service, Poor management!
Was just stopping over in town, so a random choice of where to eat. Food and service were good, solid home cooked style, very comforting.
Family restaurant with great atmosphere and good food. Dog friendly.
Good start, Im sure everything will be awesome as soon as theyve settled in. I like the option of a hassle back potato
Wow wow wowExcellent serviceExcellent cocktailsExcellent foodBest prices
Great restaurant with a wide variety and affordable prices.
We enjoyed our pastas and burgers.
Long wait on service . Owner is ignorant but food was great.
Previously a delightfull eating place is now a noisy drinkining hole
Best food and service, recommend it with a big smile.
Poor service..food was good
Delicious food. Good service.
Best atmosphere