user
immigration assist
195 Jan Smuts Ave, Rosebank, Sandton, 2196, South Africa
Appearance

Comments
Mi
Review №1

Excellent service!!! I was kept up to date on the progress of my documents by the IA team. My docs were delivered today well ahead of the time promised.Thank you Dean and Tanya

Sh
Review №2

I needed help in expediting an existing unabridged marriage and birth certificate application. If home affairs moves at a snails pace then Immigration Assist moves at light speed. The service I received from Tanya and Dean at immigration assist was nothing short of incredible - they managed to help me get back my certificates in a matter of days after contacting them. Tanya even went the extra mile in helping to get a spelling mistake on the marriage certificate corrected which has potentially saved us months worth of hassle. I recommend immigration assist to anyone needing help in this regard. Absolutely brilliant!

An
Review №3

Highly recommended. Wouldnt look anywhere else for this type of service. Highly efficient and responds to queries promptly. Used Immigration Assist twice and got outstanding service on both occasions.

Do
Review №4

Simply outstanding service. My Vault Birth Certificate took only 10 days. Communication 5 Stars! Speed of Service 5 Stars! Expertise and Knowledge 5 Stars! Highly recommended.

Qu
Review №5

Amazing service and communication from Tanya. We received all our documents much sooner than the indicated time frames. We were kept updated throughout. Worth the money to have this stressful part of emigration sorted out so easily and quickly.

De
Review №6

I received excellent service from Tanya at Immigration Assist. They managed to get hold of three vault copy birth certificates for me in under two weeks. It took a massive amount of stress off my shoulders as these docs can take a really long time to get. Their communication was very good and I found them to be extremely willing to help, even responding outside of working hours. I would highly recommend them.

Ro
Review №7

Excellent service, fast and cost effective, especially when measured against the competition! Wholehearted recommendation!

Br
Review №8

The service provided by Immigration Assist and Tanya, in particular, cannot be rated too highly. Totally reliable and always achieved results well within the promised time frames. I would certainly use their services again if required and would most definitely highly recommend Immigration Assist and Tanya.

An
Review №9

Wow Dean ! Thank you!!! You went above and beyond to assist me and my children and delivered. Reliable and trustworthy, fast and efficient! We are ever thankful.We are from somerset west and dean and his team handled all the paperwork and stress to get our visas done for spain! From police clearances to marriage certificates to birth certificates and medical documents at HsBC and dirco!! I highly recommend immigration assist!

Di
Review №10

Fantastic service. I got my unbridged certificate expedited within one working day!!! Unbelievable. Thanks Tanya

Si
Review №11

Tanya and Dean were absolutely amazing!! Tanya got my Vault Birth Certificate in just 2 days and then Dean got my British Passport with minimum fuss in just 2 weeks. I cant believe it. I am super super impressed!!

Ma
Review №12

Excellent and fast service!! Thank you so much! Will definitely recommend your services to family and friends!

Ja
Review №13

Great service from Tanya. Very helpful and responsive. We got our documents much sooner than excepted!

Ky
Review №14

These guys are the best honestly there service was great fast and kept me well informed. I will refer them to everyone.

Yv
Review №15

No feedback unless nagged. Excuse that DHA lost certificate & refuse to look for it. Last year they promised a full refund. Since then apparently 40% or zero refund. This for a service that would take MAXIMUM 10 days. Were in month 3 now. For R75, I could have applied directly at DHA & received the certificate weeks ago already!!

Br
Review №16

Great service, efficient and professional!

Mi
Review №17

Hassle-free, fast and reliant service. Received my police clearance before the indicated time. Overall satisfied.

Lo
Review №18

Efficient and reliable service, individual document turnaround time 2-3 weeks as promised on issue of unabridge certificates, and same for apostilles.

Cj
Review №19

Quick, painless and professional service. Highly recommended.

St
Review №20

I woudnt use this company even if is last company in SA. They are very unprofessional. no communication or updates, stuff that was promised to be done in 4 weeks wasnt even done in 5 months. Tanya is extreamly rude, unprofessional and disrespectful. We had to call her non stop for updates and we would be lucky if we werent belittled when getting a reply. After 5 months of agony she agreed to give us 50% back since she still couldnt get it done. We had to cancel 5 appointments with the embassy since each time she did not deliever on her promises.

Du
Review №21

Fantastic service, helpful and fast! Thank you Tanya.

Ta
Review №22

Do not use this service or any services related to this company. We paid R2040 for the clearance and prints and the clearance they gave us was not authentic as it was not finalized and or accepted by both Korean and US embassies. When we requested they finalize it, Immigration Assist told us to do another one or go to DIRCO and have it authenticated ourselves. It’s really unfortunate that we were victims to this scam and poor after service assistance. I hope this helps others in future.

Ph
Review №23

I reccomend this company I received my unabridge birth certificate in 3 days.

Je
Review №24

Would I recommend this companys service? No. Never. Not even to my worst enemy. Tanya was not happy that I called her out on what I felt was unprofessionalism and an inaccurate indication of one of the services she offers (with regard to a turnaround time advertised on her website versus the actual turnaround time one of my documents actually took). Her unhappiness resulted in her calling me while at I was at work, to scream at me, attempt to belittle me with abusive bullying tactics and essentially harass me by calling me three times with absolutely nothing of value to say. She was paid in full and I arranged for collection of my documents by a courier service. I received the documents today, in a clear plastic sleeve (so the couriers had complete access to all of the personal information in the documents) and they all had a large cut through them.This can only be described by me as disgusting, spiteful and childish behaviour and I dont think anyone, especially a paying customer paying the relatively high fees she charges for her services, should experience this type of treatment. There are many other companies that offer a similar service and the chance of being verbally abused will be lower (I have used competitor services and have received absolute professionalism).

Information
1 Photos
24 Comments
4.3 Rating
  • Address:195 Jan Smuts Ave, Rosebank, Sandton, 2196, South Africa
  • Site:http://immigrationassist.co.za/
Categories
  • Immigration & naturalization service
Similar organizations