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RocoMamas Nelson Mandela Square - Halaal
Shop 109, Nelson Mandela Square, Sandton City Corner of Maude and, 5th St, Sandown, Sandton, 2191, South Africa
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Ze
Review №1

The best spicy burger I had with a blast of cheese, please try the cheese bombs! And the beef ribs are amazing recommended is flavour X.And the staff are so friendly and helpful specially SAM!

Ja
Review №2

I had a very bad time. Firstly they didnt have nachos, then they did not want to change one of the dips on the menu which other branches have gladly done. They then forgot to bring our chips and it was too late so we had to cancel it

ko
Review №3

Customer service is very poor, waitress talking to each other while serving you,. No special attention paid to the customer.

Si
Review №4

Good experience.Although they mixed our order a couple of times, they were kind enough to apologize, the manager himself came to explain the confusion, but we were cool. No harm no foul. Staff were friendly.Hamburger and french fries were delicious. The lamp chops was good.Highly recommend.

Si
Review №5

Must compliment the staff for the exceptional service specially the waitron Buhle and Manager Jabu. They went beyond to serve us. Food was great value for money. The customers will remember the service first. The owner must be proud of their staff who keeps the customers happy and give good service. Cheers.

S
Review №6

Disclosure: Initial review was a three star. But since been made aware of the issues, there has been a lot of improvement.I have since amended my rating. A business that is willing to not only receive negative feedback, but also apologise and make changes deserves to be supported.

St
Review №7

Nice service with delicious foodAmazing quantity with great quality for the priceWill come again soon🌟🌟🌟🌟

Th
Review №8

05.01.2018 A group of us decided to try the new kid on the block. This time we sat down as previously I had ordered a delivery. Nice open space, service was quick. We each ordered burgers and fries and I had the Cosmo Crush. Please note this place is Halaal so no alcohol. Food all went down really well. As for my precious order. I did the delivery option and I wasnt told about a delivery fee it was just mentioned that you need to spend R50 or more. So I had added a tip for the driver not knowing there was an added fee as well as its done through deliveryexpress. I did call them just to give them my concern about that as I have a large tip at the end of the day so it should have been mentioned. The burger itself was nice but the maple syrup was a bit much as it was one of the limited editions. Burgers shouldnt be sweet. Same as Pizza shouldnt have pineapple nor burgers. #nuffsaidWelcome to Sandton #rnbfamilyfoods#TheFoodMusketeer#TheFoodMusketeerEats#TheFoodMusketeerDrinks#TFMRocomamas#Halaal

Ma
Review №9

Good service and very exciting menu eith reasonable prices. Portion sizes for the sides are huge and can easily be shared amongst 3 or 4 people so great value for moneyIt was a bit hard to find because were not fron JHB but the Sandton city security staff are always there to rescue ysm

mu
Review №10

Great food. Great service. Highly recommended. Book in advance though.. Very busy.. You will wait for a table.

Li
Review №11

This halal rocomamas branch never disappoints. During the week it’s quieter than weekends. Toilets exceptionally clean and food turn around time exceptionally fast . Promo 1 mojo magic is def worth a try - would also recommend taking a variety of 6 bombs and the g bomb burger (promo 2) . Old school bbq wings tastes better at this branch than at the Durban branch. 16 for R151 👌🏼👌🏼👌🏼 old skwl burger ; classic cheese and mushroom swizz remain a firm favourite in the burger dept. Don’t order coffee though - it’s not a coffee house and it shows ; the americano brew is weak - rather grab a coffee from the style loft next door.

Mo
Review №12

Delicious meals. Always made to your specific requests. Good food.

Ze
Review №13

Great service at Sandton 👌 in early April when i last visited this year. However, the 1 star is simply to get the attention of the owner whom i believe owns the sandton and rosebank roccomamas. Im not sure if you are aware there are muslims who crave roccomamas at kyalami and fourways too and cannot place their orders with a haaal roccomamas as it is too far for mr delivery or uberfoods to deliver...can you not cater for us by expanding your delivery services? The only halaal restaurant in kyalami is mochachoes..hence there is a need !!

kh
Review №14

Excellent service friendly received from Beauty the waiter she is the best will definetly come back to be served by her thank you beauty you made my son birthday so special

Im
Review №15

Undoubtedly the best ribs Ive ever had. Halal food with great varieties.

Nt
Review №16

Best wings Ive had in a while. The ribs were delicious as well.

Sh
Review №17

Nice to find a RocoMamas that was halaal. There is none in Cape Town where the franchise is well established. Good was nice and over 3 nights Ive tried different burger options. Be careful to ask for extra sauce if the sauce seems little when the food arrices.. I got a bit too much sauce added. Overall nice experience and its situated in the Sandton City mall close to the Nelson Mandela square (less than 2 min away from square)

Bo
Review №18

It was a Great experience to be there........and the Service was wonderful from a lady called Rosemary (32) for Table 088.

Ma
Review №19

Its a very loving place they serve Halal food taste is so good quality is very high....

Fa
Review №20

Awesome food. service was great

Di
Review №21

Best automated answering system. Push 1 for pickup and.. goes to an engaged tone. You can always push 2 to speak to management and same thing so off you go-to the competition

Ab
Review №22

Great atmosphere, delicious food and fantastic service

S.
Review №23

Yummy Burgers abit pricey too.

No
Review №24

Lovely time to spend with family.

Ri
Review №25

Great service! I was greeted before i even walked into the store, food arrived quickly and was good, ingredients nice and fresh. Nice solid kiaat wood surfaces.

Pe
Review №26

Hands down best burger Ive had..

Nt
Review №27

The waitress was supre friendly, each table had a sanitizer (I liked that). They seem to be observing Covid19 regulations

Bo
Review №28

Let me just say its place of no regrets...... Everything about that place is on point. Best restaurant service

Mu
Review №29

Worth going back for more

Va
Review №30

I was quite surprised to learn that this RocoMamas is Halaal, but all of that is soon forgotten as it maintains the crazy and cool rock n roll vibe of any other RocoMamas. 😊 Food was on point as always, glad its just a walk away from where I live. 💃🍔

Im
Review №31

Good burgers and wings. Staff always friendly !

Am
Review №32

Amazing foods and service was so excellent.

Am
Review №33

Went out for a team lunch and it was fantastic. The food was great. Really tasty and well prepared. The service was great as well, our waiter was extremely friendly and showed great professionalism. She checked up on us to make sure everything was fine, assisted and explained to us about the new promos, for some of our team members it was their first time eating at RocoMamas and this lady honestly showed what great service is all about. Overall service and food was amazing!

Iq
Review №34

Excellent food and service.

Su
Review №35

Amazing food with friendly staff.

Ch
Review №36

My favourite place to stop on a Sunday afternoon and have a freak shake .

Ha
Review №37

Awesome burgers and shakes. It’s not McDonald’s, so expect to pay more, overall good meals and service.

Da
Review №38

Great and fast service. They were about to close but were willing to help us. Food is delicious at this branch also and it is nice and spacious and have comfy seats also. Would recommend coming here to relax and have a nice meal with friends and also if you had a long flight from Wcape and are very hungry.

Ra
Review №39

The fries are yum 😍 And slow death by chocolate is wow

An
Review №40

Quite frankly the best RoccoMamas in South Africa.

Vi
Review №41

I received Excellent friendly service. The food was served fresh & hot. I love the privacy that the outside seating provides away from the noise of the restaurant.

Ne
Review №42

I did not enjoy at all😭😭I love Rocco Mamas so bad but I didnt enjoy. The reason to why I did not enjoy I will keep quiet I will never step my foot there. The waiter tried to calm me down I forgot his name but he says his from Turkish best customer service

Ik
Review №43

Excellent experience... even though they were extremely busy, they got us a table within 10 mins. Great tasting burgers and fantastic milkshakes !!! Worth every cent... only problem is one toilet... friendly waiters a d waitresses !!!

Is
Review №44

The food was delicious 😋

Am
Review №45

Burgers were dry and slightly burnt...wings were a winner.

Ma
Review №46

Ive been here several times and the service and food have always been incredible.The staff are accommodating and attentive.My husband had his birthday supper at the restaurant and we were allowed to bring our cake along.If youre going, make sure you order the feta bombs as starters!!

Br
Review №47

First time back in SA, was treated by a friendly staff. We loved the food, and the crew even treated us to a waffle as a welcome back to SA gift. It really doesnt take much to make a dining experience memorable and these guys last night did just that.

An
Review №48

Delicious Beef ribs... the burger i ordered seemed to be made in a hurry and didnt live up to taste expectation. The atmosphere is great. This Roco Mamas is hahaal so pork eaters take note

Za
Review №49

Great service. The food was made very quickly. The burger was good and tasty but it wasnt amazing. The chili-cheese bombs were the absolute bomb though!!! Do yourself a favourite and try them.

Th
Review №50

Staff were very friendly and helpful. As always, the food was excellent.

mu
Review №51

They are so very accommodating we were 18.They have made a plan for all of us. All the staff were absolutely fantastic, friendly.Most definitely will go there, the food was on point, never had to wait long for starters deciding what to have took longer then getting the starters. We had 1 milkshake requested to be sweetened it came back done to how they wanted it plus it got topped up. Never had to wait long for the mains. Must say they a must go to for great service and food.@mushinlunat

Mo
Review №52

Good food good place to relax and enjoy a meal in a relaxed atmosphere. Service is excellent, staff are friendly and welcoming. Not expensive in the heart of a vibrant shopping mall.

Bi
Review №53

Absolutely loved it! The place is so cozy and family friendly. The food is absolutely scrumptious!

Im
Review №54

My first time trying RocoMamas. I never expected it to be this good. One of the best tasting burgers Ive had in a while and the Belgian Chocolate G Shake is amazing. Wish there was a halaal branch in Cape Town.

Fa
Review №55

Service slow, but the food is worth the wait. Hsd the flavour X ribs and chips, which comes with a cute coleslaw side. Ribs were melt in the mouth soft. Followed by the banana nutella and ice-cream waffle. The ice-cream on the waffle was delicious, good quality, which is such a relief, because many places put vegetable fat frozen rubbish on to their waffles.

Ra
Review №56

Restaurant was super busy,service was excellent,although delayed,but understandable due to how busy they were.Food was awesome

Sh
Review №57

We visited on a weekday and it was quiet and pleasant. The food was great but you are charged for every single item. It is very busy on the weekends.

Jo
Review №58

Tasty food. Amazing views. Helpfull and friendly staff.

Jo
Review №59

Had some good food and good service. Staff well trained and friendly. I will return to explore the menu.

Ma
Review №60

Food was excellent. Especially enjoyed the Nutella waffle for dessert. Service was friendly and efficient

Ca
Review №61

Food is great. Manager is very hands on, ensuring that all customers are getting good service and staff is friendly. Keep up the good service!

Am
Review №62

Followed waiter to the kitchen to tell her to sing for my mums birthday, while waiting and watching her pack my food away- I saw her eat from my food. I spoke to manager and overlooked it but when the bill came I could not even think what tip I should give because waiter stands right next to you waiting, giving you no space whatsoever.Rather go to Melrose- where service and food is great!

ch
Review №63

Sigh, the burgers were OK, Ive had better at mall of africa, I order the jalapeño bombs and never received. The waiter only came past my table after meal was done, so was unable to request the bombs. Manager was too busy enjoying mingling with friends, he was the guy with the Ferrari/puma shoes.

Mu
Review №64

Great service great food a must try. You wont regret

I
Review №65

Visited this place a few times with family and friends... definitely would visit it many more times. Friends from overseas really crave their food... oh and yes, the place they learnt what lekker food is... keep it up 👍🏼

Ir
Review №66

Very good food and we had a very friendly lady waitress.

Zu
Review №67

Burgers were really good, they do get busy on the weekends so be prepared to wait for a table

Ja
Review №68

Service was slow but few tables, no attention to us bit more focussed on other non black patrons,,we came for an experience all the way from Eastern cape, never going to this outlet maybe another branch, but food was delicious

Ha
Review №69

The place is really great. the service is absolutely amazing and the food was really great and fresh. would recommend it to everyone.

Mo
Review №70

Excellent service as always...TJ & Ahmed have the place covered...complimented by a efficient team of staff...food always yummy

Sa
Review №71

Nice burgers. Great that its Halaal. The Nachos is my favorite. Various Gourmet burgers available.

An
Review №72

Not great service.Food is overpriced for the quality that you get. Burger was very dry.

So
Review №73

The place that you must visit when in sandton, service with a smile and food that is divine, I will always go back. This is what service excellent os all about. Well done!!!

Di
Review №74

After a good experience at the Melrose, we were disappointed with the service today. Waiter brought the wrong drink then forgot my milkshake till I asked.. Waitresses talking amongst themselves even though the restaurant was quiet. Will give them another try if Melrose is full

Na
Review №75

Meals ordered were good and decent portions. Burgers are tasty and chilli cheese fries are excellent. Milkshakes and mixed drinks have greatly improved the last 3 times we been here.

We
Review №76

It is nice building your own burger. So I liked the concept, but I think it is a little pricey for what you get.

Br
Review №77

Good service. Same famous Roco mama atmosphere. Halal. Went with a massive group, received our food very quickly.

Mu
Review №78

The wings are lovely. Nachos good. But wont go out of my way for the burgers.

na
Review №79

Strictly Halaal🤙👌Foods Always GoodService is Good Too....It gets really busy on the weekends, so you might wana make a reservation or get there early...

ri
Review №80

Great value for money. Excellent service. Massive portions.

Za
Review №81

Rocco mama in Sandton have the sweetest staff that made ordering a meal for a friend a breeze. They assisted me with smiles and made my experience there a very pleasant one. Will definately be back to order more...plus theyre halaal.

Gi
Review №82

Food is real good and service came with a smile. I can recommend this restaurant with a smile.

Ai
Review №83

Fast and friendly service, tasty food everytime and the prices are fair. Be sure to try the Mac and cheese bombs!

Ts
Review №84

I enjoyed my self with my partner services was great Maria was soo friendly love it, 😘 to Maria

Ac
Review №85

There food is alhamdulilah. Shukran for that one boeta who took my late order before closing time. If you go there try the double American cheese burger

Bo
Review №86

The food was really greatThe manager is very hands on and helpful, but the waiter was a bit rude, otherwise i would have given them a higher rating.

Aa
Review №87

Always awesome, great service amazing food and a wonderful atmosphere on weekends

Yu
Review №88

Great service and friendly staff. Perfect outing for your Sunday brunch of wings and beef ribs.

Mu
Review №89

Excellent service.. Awesome food...

Il
Review №90

This Rocomamas is absolutely delicious. Its Halaal and the food is cooked to perfection.

Lu
Review №91

Service impeccable. 80% is always down to the typeOf waiter and I got a great one. Halaal too

He
Review №92

Nice place. It isnt on the square. Its more on the mall. It is also halaal which means they dont serve any pork or alcohol. These are just things to be aware of since we didnt know and were a bit disappointed.

Ha
Review №93

Great burgers and friendly staff. Always an amazing experience.

Ch
Review №94

Really wish we had these in the United States. I see it happening somewhere in Orlando. Love the menu and the 3 specials they change up from time to time.

Ah
Review №95

This outlet is halaal. The food here is amazing.

Is
Review №96

Nice to design your own burgers

Im
Review №97

Food was decent. Service sucks!!! Wish they could match their Melrose branch

Ha
Review №98

Was great. But the last 2 visits came with a free side order of diarrhea. Great for weight loss.

Ir
Review №99

Great burgers.. Can build your own burger, excellent service

Uz
Review №100

Burger was pretty amazing. The oreo shake is good. Order the chili cheese bombs for a starter or youre just wasting everyones time.

Information
100 Photos
100 Comments
4.3 Rating
  • Address:Shop 109, Nelson Mandela Square, Sandton City Corner of Maude and, 5th St, Sandown, Sandton, 2191, South Africa
  • Site:https://www.rocomamas.com/za/find-a-restaurant/rocomamas-nelson-mandela-square/
  • Phone:+27 10 612 0117
Categories
  • Fast food restaurant
  • Hamburger restaurant
  • Halal restaurant
  • Takeout restaurant
Working hours
  • Monday:10AM–9PM
  • Tuesday:10AM–9PM
  • Wednesday:10AM–9PM
  • Thursday:10AM–10PM
  • Friday:10AM–10PM
  • Saturday:10AM–9PM
  • Sunday:10AM–9PM
Service options
  • No-contact delivery:Yes
  • Delivery:Yes
  • Takeaway:Yes
  • Dine-in:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Amenities
  • Good for kids:Yes
Atmosphere
  • Casual:Yes
Crowd
  • Groups:Yes
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