Great service! from the minute i got there till the very end, was assisted by Shenaaz and Simone, super friendly and helpful! will definitely be going back

What an awesome experience from start to finish :) I got incredible service from the Mastercar department, Phalatse is a excellent sales consultant and an asset to the dealership!I would highly recommend this dealership to any one looking to purchase or sell a vehicle. The team is so friendly and helpfulThank you Barons Woodmead for the fantastic service and an unforgettable day 👌

Highly professional and friendly staff personnel

It is the second time purchasing a vehicle at Master Cars Woodmead and I must say their service always exceeds my expectations. To Ronald Mabundza who handled everything so well, from the application until the delivery of the vehicle. I am beyond satisfied with the experience. Exceptional service always. Thank you very much guys for everything. Ronald and Donna thank you

Quick and efficient service. Ronald was phenomenal on the process so too was Donna.

While browsing and looking at the new GTi8 and Tiguan R , Moroesi i think if I am spelling her name correctly, provided the best customer service ever , coming back to fill my application and I will definitely tell my colleagues.

A very good reason Im here its working but most of all its people Im working ⚒ with... They have turned to a family 👪 or loved ones... I enjoy working here.

Very good service an explanation

Amazing service at the parts department. Great gentleman there.

Always a pleasure dealing with this company. Their service is excellent.

The service department is so professional. This dealership is highly recommend

*UPDATE* had excellent service this past week - seems they’ve got their house in order, to the extent that another new car was purchased.

A really nice dealership with some really great staff who render super service.Well done Barons VW. (This is not easy to achieve)

Service ,relationship, respect, understanding, and communication was the best in all my time I have ever received from any dealer or service department in South Africa . Sales Executive Simphiwe was phenomenal . Dealership and sales executive highly recommended. Also not forgetting the service department for one of my other vehicles. Excellent guys . Keep up this level of great service

I have been in process with the New Car sales team because I intend to buy a New Car in 2019 and I have had enquries about many concerns that I have had regarding the purchase, specs ect... and I have to say that each and everytime I have called (sometimes more than once) or when I have come in I have always been assisted in the most FRIENDLY, KIND, HOSPITABLE AND PROFESSIONAL MANNER EVERYTIME I have come in on frequent occasions or when I have phoned requesting to speak to my consultant. I have always been helped.■ NOT FORGETTING THAT I HAD AN EXPERIENCE THAT SHOWED ME HOW CUSTOMERS ARE ALWAYS PUT FIRST AT BARONS WOODMEAD.I would like to conclude and stress out that Barons Woodmead is one of the few VW dealerships that I know who strives to look after their customers. They really do not mind assisting customers on with whatever query they may have. Even if a customer wants to see something a car, the consultant will get the keys and show you giving one peace of mind what the car has standard before buying a the car. Having peace of mind is the most important because then customers know what they will be getting STD and what is OPT. I have really been accomodated for a long time with very helpful and interactive, professional service with an outstretched arm. I am very happy with the way I have been treated as a customer thus far. EXCELLENT SERVICE AT BARONS WOODMEAD VW. I finally took delivery on Saturday 26/01/2019 and I would like to take the opportunity that my sales representative Thomas Ramakonya made it extra special for me. The car was covered with a black cloth with a blue bow and he made a speech in congratulating me on my purchase that I had finally achieved since 2016/2017. A video was made of this presentation and it was put on Facebook. A video was also made of me as I was leaving the dealership. I was also given a Barons Woodmead togbag and a VW cap. I rate my sales representative Thomas Ramakonya 5/5 ***** I must say that this car has unbelievable turbo performance for the 1.0 engine size that it has. One would not think that a car like this can perform the way it does. I am very impressed what I ordered and bought. These are really awesome cars especially the Comfortline 1.0. TSI that I purchased.

Professional service and helpful staff

A very bad service Ive ever had

What an amazing experience. From the moment we walked into the dealership we were treated like royalty. Thank you Zet for your outstanding support, advice and assistance with purchasing my new car.

Got Love the VW GTI TCR Golf...

Top of the range service

Good service changing my car remote batteries for the second time without hassles. Thanks Nota for helping effortlessly on a Saturday.

Very limited car range

If you have time in your hands and you dont mind waiting at all - do your car service at the Barons woodmead - a very disorganized environment!

These people got great service man.

Took my Polo in for a major service. I had a great Customer Liason lady - she was lovely, super professional. My car was ready ahead of the scheduled time, my invoice was exactly as advised earlier on the phone - no nasty last minute shocks. My car was washed and cleaned. Overall, I would use them again without hesitation ( and I hate anything to do with my car.....!!!)

This is the worst dealership ever I bought my first car here brand new polo vivo out of the box and the treatment I received was shocking. They just gave me documents to sign and my keys and told me to leave. The car did not even have a bow, no thank you gift, not even a personal thank you. It was my first car It was so rushed I never even took a photo I was done in 5 minutes I will never set foot there again. The dealer who supposedly assisted me is Anton

Friendly service from the used car sakes lady

The service was excellent.

Bad service

After unwillingly being in the market for a new car after a taxi wrote off my polo vivo a few weeks back we found this amazing team. A huge thank you to Elsie and Donna who went above and beyond to secure the vehicle we wanted and arrange finance ! Absolutely outstanding service ! Thank you so much , I love my new wheels !

Team needs training on their vehicles. Some product knowledge will be beneficial.

What a fantastic group of people. Keynes and Elsie went above and beyond expectations with their service. Thanks guys. Excellent job!!

Always get a great service.

Very poor service 😢 I dont even want to give them the star but the post requires a rating

Well vw says your car will be ready for collection at 16.15 when u go there u have to still wait for car and invoice etc only leaving at 5pm .cant they call u when your car is outside and just pay and go.time is money be professional we pay for service u dont pay us for our time.

Quick and easy

Very unprofessional

Thanks for your good personality good service

Good service

Stepping into VW Barons in Woodmead was such a refreshing experience. Thank you Garry and Phillip for the amazing customer service.

Sales department is slow and worse than Joburg water and Eskom combined!!!

Absolutely amazing service. Friendly staff. They really go the extra mile for their customers! Keep it up!

Great food, good prices and friendly staff

Loved it

Very nice. Sadly the generator doesnt kick in so people arriving in the am during load shedding experience delays for work.

Waiting for the insurance. Well see.

Time to invest in a Cappuccino machine but awesome cars

Sufficient parking 🅿 you get all you need in respect of home accessories

Skhumbuzo was really of great help thanx buddy

Awesome service!

It took them the whole day to service my car, i was there at 4pm to collect my car but it was not ready until 5:30. very slow service

The staff is friendly...the drivers are friendly. Thank you guys for the great experience.

Extremely bad service from received from the BaronsWoodmeadSent my VW polo in for a service at VW Barons Woodmead due to a problem with the radiator, radiator was replaced and after a month the new radiator malfunctioned.I proceeded to take my car to a different VW branch to have the car inspected and upon investigation it was found that during the first service at VW Barons Woodmead the radiator was not replaced or repaired.Reported the issue to VW South Africa as VW Barons Woodmead would not fix or acknowledge the issue.extremely disappointed with the service received from VW Barons woodmead especially the Branch Manager or Service Manager (Tony) and service consultant (Shanaaz).i would not recommend that you use this branch for servicing your vehicle as they are extremely unprofessional and their services are extremely bad quality

Took my car for a service. The service is quick and the staff was nice

Experienced the same issue with my car about 6 times on different occasions! Each time a wire was to blame. Still experiencing the issue outside of warranty. Then got quotes R19 000 for a repair that I got fixed for R900 elsewhere! Seems every time I took my car there I ended up having issues! I now take my car to a different VW

Free Wi-Fi great food & very chilled

So upset. Applied for a car, got approved the same day, deal just needed to go in for validation. Next morning I get a call to tell me my interests rate and installment amount. I tell them Ill take the car. I will sell my car and use that as a diposit. I go to the dealership later on after selling my car. To find out they have sold my car to the next easier customer that had a cash deal. Im sorry but this is not how you do business and I didnt even receive a phone call to offer me first right of refusal as I was the first applicant in line. Then I speak to the manager and all I get is an appology. I ask for the dealer principals details and I get asked why do you want them sir. He is not going to change anything. Are you just wanting to complain?

Excellent service & friendly staff.

My experience has not been good at all. After our vehicle had been for a service the week before, it started to misfire and when I took it back, Barons quoted for injectors and ignition leads and plugs, to the tune of R13 700. I declined the repair and took it to the local E- Car where it was diagnosed and repaired with a failed spark plug lead. I had all 4 leads changed and 4 new plugs. The car is 100% now and the bill was less than 2000. Shame on you Barons.... never again!!

Always a pleasure

It was my first time dealing with Gilbert and I was really impressed with his professional assistance and service.I will recommend the dealership to family and friends

Had my Polo serviced here, was treated like royalty, no matter if if you drive a Polo or a Toureg, customer service is the best of all the VW centers I have visited

Anton, Donna Ryan and Kevin you and your team are amazing, thank you for your awesome service! Will be back

Because is my work place

Good customer care received.

Professional and speedy service. Keep up the great work

Deal Principal is customer first...he even gave me a lift to the office and took my car in himselfAwesome customer service

The service was on point

One of the best dealerships ever, very friendly staff. Excellent customer service

Recommended for buying and servicing. Treats customers like family.

Great people, great atmosphere, I love your branch.

Extremely bad service received from this branch, would not recommend

The mall is just good, I enjoyed my shopping.

Friendly Service. Good Communication.

They provide best service ever & after the service the car car was so clean & spotless.Hi 5 to Woodmead Barons.

Its beginning to decline.. somehow Barons Woodmead has lost its reputation of being really great at customer service.

Very hospitable place. Clean environment to be at

Worst service ever! My car went in for service and came out with no aircorn as they had to disconnect it because apparently the fan in my car was faulty (making a noise according to them). This was not the case when I took it in. Furthermore, my car didnt have issues with starting and now it makes some screeching noise and then starts. Deeply unhappy. Giving them one start is too much. They deserve a zero!

Its good for service of your vw and parts, but not much else

Great vw dealer.good service they offer

Good service incl transfer at a reasonable price

Expensive but reliable. Always feels like I should go somewhere else.

Not impresed at all with the service at Barons Woodmead. My car is usualy serviced by them but in October 2017 i took the car for a EPC light poping on the Dash cousing the car to loose power & stall at timesTook the car in and i was told its a batory, later the same day i was told its Trottle body, authorised all to be changed and paid over R10kAfter a month EPC poped again, took it back and i was told its a faulty MAC sensor and it was reseted and the car only drove for a week & EPC showed up againTook the car back Wed this week....they stil trying to figure out the problem, i wonder if they realy know what they are doingSince then i am told different things...now m using taxis as they stil trying to figure how to milk more money from me. I had to cancel my Holiday trip to EC as i do not have a car.

Great service with friendly staff.

Very professional and thoughtful service!

Recieved great service from the guys at parts

Very friendly stff

Good service at new vehicles. But will let you down on the trade-in.

Service itself was done well and they gave me a lift to and from work. But my flash drive and key ring attached to my car keys were gone when I got my car back. Very disappointed in their dishonest staff

Great friendly staff.

Good service, however no driver available on Saturdays

Friendly staff,going to buy my dream car next year

Great service and nice food.

Always great service from the parts department 👍

Good vibe.

Best cars at the best price. Vw barons Sandton is the leader of the pack.

Awful, bad , very bad , extremely bad , every single time my car goes in for a simple service it comes back with more faults , a full list of problems, and then when I take it to a family member ( vw expert as well as Audi , worked for vw all his life and is a vw qualified master ) no fault is detected, this has happened 3 times now , you guys also dont want to claim from my warranty for some stupid reason , never in my life will I ever set foot in your branch , absolutely a money making sceme which I will not fall for , you also overcharged me for everything thats wrong with my car , meanwhile it will cost me nothing coz theres nothing wrong , and today I received it from you guys for the last time , and I still have the receipt for my purchase , now my battery is not working , its a disgrace, thanks

Great service

Long wait...but at least staff are friendly🤷‍♂️

Worst dealership ever they are crooks and scammers they add on additional prices that dont make sense I mean how can a license fee cost 4000 very pathetic