Brilliant medical practice! The staff is professional, friendly and Ive always experienced word class service. To my dismay and utter disappointment, it was unfortunate that I recently had a terrible and uncalled for encounter with one particular doctor, whose name I will not disclose for privacy and confidentiality purposes. Be that as it may, I will not allow her to nullify all the workmanship and enthusiasm of the entire team as that would be unjust. One rotten potato cannot spoil the whole bag, just remove it. Keep up the good work Team Illovo, you are the best!

Skin renewal is a lovely place and everyone there is friendly, kind and professional. They provided extensive consultation and a fast and comfortable procedure with great follow up check-ins afterwards. I’m really happy with my results and will be going back.

Illovo branch; the staff there is amazing; friendly and professional. From the front staff when you come in till the Drs they really put you at the centre and put you first. I am doing my skin treatment there and cant wait for the outcome but very pleased with their customer service. Keep it up guys😊

The service from the front desk staff to the therapists is excellent. I was always under the impression that Skin Renewal Illovo closes at 6pm. This is because I always book my facial treatments with Marisa at 5pm and she accepted without saying a word about their trading hours. You can imagine my surprise when I realised that she is sacrificing her family time to assist me. Thank you Marisa and Skin Renewal Illovo 🌸

The most amazing service that I have received in SA in a very long time. Noxy went above and beyond to assist me finding a suitable appointment for a treatment despite very short notice and my own limited availability.Looking forward to my treatments!

Very responsive and helpful staff. Highly recommend this branch.

I do chemical peels at Skin Renewal Illovo and my consultant is Angelique Rademeyer. Angie has been nothing but a very professional and efficient consultant. I am very comfortable around her and that makes the service delivery even more wort it. I love the place and their overall service is phenomenal; all staff is very friendly and eager to assist and they do it with a smile. Will recommend them to everyone who wants a professional and friendly environment to resolve whatever skin challenges they may have.

Response from the ownera day agoHi Ella, thank you for taking the time to send us this review. We are truly sorry to hear that you have not had a great experience. We would like to get in contact with you to discuss this further, it is definitely not our standard. We value and appreciate all feedback. One of our senior management team will be in touch soonest.I still have heard nothing ?Is this going to be the star of affairs Jo Anne and what you said publicly was only for show, no truth their ?Please respond as I need to comment further , if no response I will nevertheless comment further on this lack of liability and unprofessionalism in terms of your comment ie . That I have heard no further from Jo Anne Skin Renewal so her lovely answer was just for publicity !Soon after skin renewals promises , I was once again referred to her lawyers !Be cautious of this place , make enquires before hand ,

Deoné, my therapist is always very professional and friendly. Always give best advice and guidance regarding available treatments.

Very good, knowledgable, friendly, professional and helpful.

Angie Rademeyer at Illovo is a wonderful therapist. She pays attention to detail and gets to know your skin. Thanks very much. Glenda

Best branch they have by far!!!