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PC International Computers, Laptops & Accessories
200 Bram Fischer Dr, Kensington B, Randburg, 2194, South Africa
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Th
Review β„–1

Great after sales service. Really responsive and friendly, I’m so happy with the representative I dealt with and their prices are great to. Definitely needed competition for the market. πŸ‘πŸΌ

Na
Review β„–2

Made a mistake with my online order, spoke to Armand about it, he sorted it out. Effortless and professional. Thank you! Price of PC was also cheapest when compared to other top retailers.

jo
Review β„–3

I cannot suggest these guys enough. their prices are so much more competitive than evetech and their customer service couldnt be better. i went in to get a new case and to get the components transferred over. You guy by the name Peter ordered a case that they dont usually stock for me and their build quality after the transfer was awesome. The cable management is perfectanyway, these guys are awesome.

Jo
Review β„–4

Love this place. Cheapest products. Fastest service. Always respond to email quickly

D.
Review β„–5

Very helpful and got what I wanted. Guys helped me and advised me what to get and price is decent

Tr
Review β„–6

Excellent service! Charles assembled a new pc build for me and did a fantastic job. His work was clean and cable management inside of my case is neat. Everything is working perfectly! Highly recommend this place if you need pc parts or if you want your pc assembled. I brought the case and parts in the morning and by the afternoon everything was ready.

Ma
Review β„–7

Excellent Service thank you for your guys help with my new pc

Lo
Review β„–8

Ive been supporting them for many years now and their service (and products) have always been top notch! After sales support also really good. Highly recommended!

Ge
Review β„–9

The service is amazing! They do quick installs and their prices are not bad, they are able to give you information and suggest alternatives to suit your computer needs. These guys are great!

Ro
Review β„–10

Cannot recommend enough! great service, great communication! definitely my go to pc shop!

Li
Review β„–11

This company is very unprofessional, disappointing and borderline scammers. Theyre taking advantage of the GPU shortage, by advertising products on their website for one price, then increasing the price the day after you purchase the product and demanding that you pay the difference. My husband has been looking for a decently priced GPU for months as he wants to upgrade his home PC. I finally found PC Internationals website, which was selling an MSI RTX 3080 GPU for R21 849 (which is better than other prices but still pretty bad considering how much these GPUs should actually cost). I sent my husband a screenshot and a link, and we decided to purchase the GPU. After we got an invoice stating that our item had free shipping as it was over R2 500 and the credit card transaction fee that was R436.98 (the total was R22 285.98), we paid the full amount on the 18th of August, and were told that our item would be delivered within 2-3 days. Today (August 19th) a man named Donovan contacted my husband saying that we had broken their website and gotten a fake price for the GPU. He claimed that the actual price was R24 149 and that we needed to pay the difference. I went back to their website to check and, lo and behold, they had changed the price from R21 849 to R24 149. Luckily, I had taken a screenshot of the actual price on their webpage before they decided to scam us and we have the invoice as proof. When my husband said that he wanted our money back, Donovan said they wouldnt return all of it. My husband argued that it wasnt our fault that PC International decided to increase the price of the GPU the day after we purchased it. Now, were waiting to have our money returned to us, and I just found out that it will take about a week to get our money back.

Da
Review β„–12

If ever you needed assistance with your your PC or laptop, look no further than PC International. This is the only store I use in Johannesburg for my laptops! All the staff are friendly, helpful and always offer superb customer service. Working with there staff in store, online and over the telephone, they have always delivered reliable, technical and thorough support.

It
Review β„–13

Their service was amazing, they came back to me quickly. I was worried about getting scammed but then they said I could come to their shop and pay them there while I pick up the pc.they really care about their customers and their prices are really good

Zu
Review β„–14

Im very happy with the service at PC international. Peter always goes out of his way.

Fr
Review β„–15

Great walking service, bought a gaming mouse yesterday, the online website is good they have a fair amount of products but lack a bit of variety, only selling one brand of memory, and I did notice this across most of their products lines vs other companies such as wootware if you guys can improve on this I think you can become the best in jhb.

An
Review β„–16

If you need computer parts and accessories that are very reasonable price wise this is a brilliant place.I also have just had the most amazing tech support from them.

An
Review β„–17

Was able to stock up all the computer parts i needed for my Business ,every quote i requested ,the salesman was able to supply .

St
Review β„–18

A little dissapointing, dont have stock of most of the laptop items advertised on their website, friendly service but a bit chaotic to visit the actual store

Co
Review β„–19

Excellent Service and brilliant communication after purchasing from their website.

Hu
Review β„–20

I bought a prebuilt PC from their online store.All the hardware works find however the presentation was terrible, there was absolutely no cable management. Installing an additional hard drive and case fans( only a CPU fan included ) was a nightmare! The back panel had been shoved on and the cables pushed against it hard.My case has an LED strip in it however this was incorrectly connected leading to my LED becoming defective.I was also missing so so many parts from the accessories meant to come with the case.My case also came with a USB C front panel connector however my motherboard didnt support this (they could have easily checked this compatibility issue on their side with an online checker such as pcpartpicker).Also I am quite sure that when ordering a so called prebuilt machine they dont stress test it and just simply throw everything together and check that it POSTS and everything loads.However, the performance was great, especially after adding extra inexpensive fans myself(bottom blue fan).Take this review with a pinch of salt, perhaps it was simply one builder being rushed.However be prepared to have to rebuild your prebuilt PC. The prices are good but maybe consider buying individual components from them or if their prebuilt is at a discount as for all the raw parts to be sent to you to build yourself as it definitely would have taken me less time to build it than sort out the mess of cables and components that arrived.I have reported these issues to PCInt and I will update this review once I hear back.UPDATE: They have sent all the missing parts, my LED is still defective however this is a relatively small issue

Co
Review β„–21

Great service from the IT guys. They were willing to help and built me a custom laptop in only 40 min instead of their usual 2 days.

Ni
Review β„–22

Very helpful staff and good prices

Cl
Review β„–23

Purchased a laptop 6 months ago from them and had them change the drive from a 1 terabyte to a 256SSD. Now, my laptop is not working at all and was pretty much brushed off when I phoned them and was told to contact Acer directly. I’m pretty sure the issues are as a result of their sloppy work because I can hear a screw rattling around inside my machine. What’s worse is that I’m not even allowed to open the device to access my files as that will jeopardise the warranty (despite the fact that I have assignments due in two days that I was about to submit). Pretty terrible service and support for something that cost me 11 grand.

La
Review β„–24

Good range and very good prices. They also test and repair laptops etc.

Su
Review β„–25

Great advice. Mostly find what one needs. Needs a clean up/revamp.

Do
Review β„–26

I brought in my laptop that wasnt turning on. The next day they phoned me to tell me I could pick it up and that it was working. Unfortunately when I arrived to pick it up the same problem happened. Why 5 stars? Because the service was extraordinary! I wasnt charged because my laptop still didnt work, so all this cost me was a bit of time. Thanks guys!

Cr
Review β„–27

I placed an order via the PC Express website and it was delivered in under an hour! NEVER IN MY LIFE have I experienced such quick and efficient service! And on a Friday! The price I paid was also the lowest price I could find online for this product, so not only great value for money, but also great service. Would recommend 100%

Ni
Review β„–28

Great prices, quick and efficient delivery. All my items were in stock and delivered within 48 hours. Communication could be a little better to keep customer updated on the status of an order, but Im still a very happy customer and will definitely use PC International again.

MC
Review β„–29

Friendly service, competative prices.

SJ
Review β„–30

These guys are the best in the business Place has great sales people who are well trained in customer service . Always willing to help and go the extra mile, thank you guys

We
Review β„–31

Very reliable and helpfull. Have been buying from them for a couple of years now and still my first stop for pc components.

Ha
Review β„–32

Service is much quicker and happy tellers with good customer service

Sh
Review β„–33

Bought a 10m ethernet cable at a very competitive price.

Ro
Review β„–34

I have found them to be very helpful and the goods are well priced. I have been going there for many years.

Ha
Review β„–35

Will be back for GPU, white people friendly environment. Great serviceπŸ‘.

Ja
Review β„–36

Good variety. Not the best (cheapest) value. Display area could be more enticing.

Ja
Review β„–37

Owner/manager was very friendly and helpful and they had what we were looking for.

Sh
Review β„–38

This is a great resource for PC accessories. We has an issue with a docking station, 6 months after purchase, but the team where fantastic and replaced the item within 5 days.

Th
Review β„–39

Good service ...Armand is a good sales guy

He
Review β„–40

I bought a laptop battery at the end of November 2020. It was faulty and returned it in the beginning of February 2021. The technician promised me to send it to the dealer and get back to me within 2 weeks. Ive been waiting for a response during the 3rd week already. How can I complete tasks/ assignments if there is no battery inside the laptop. I am highly disappointed.

ro
Review β„–41

Service is slow you as a client has to greet the sales people to get assistance and there where three on the floor

Sh
Review β„–42

Quick and easy return on a faulty keyboard. 5/5 would buy here again.

Ju
Review β„–43

Bought a laptop for my wife here recently. These guys have really great prices - I have reallly searched and was lucky to come across their website.I received great service and very satisfied with assistance over the phone and in store. The sales person sent the device to dospatch for me & it was waiting for me when I Arrived.Checkout process in store was very seamless and I appreciate the friendliness and helpfulness of all the staff.

An
Review β„–44

Great prices. Good service

Ad
Review β„–45

On Friday we send an email to notify them of the defect in the unit we received. Communication was excellent, and the replacement unit was delivered on Monday. Thank you Wanda for great service!

Ra
Review β„–46

Best place for your computer

UV
Review β„–47

Computers Only in Midrand has better stock and treats their customers with respect. At PC International I was hung up on 4 times and when I finally got through their way of apologizing/righting the issue was by saying lets move past that. I recently purchased a case from them and asked them to switch it but when I got it back the cable management was so bad that I had to just redo everything myself, plus the front panel audio and mic jacks were just left unplugged. Will never use PC International again and will advise all friends to stop using it. Computers Only is perfect for the pc enthusiast! They Care!

Da
Review β„–48

Great prices ... the best in JHB.

Ke
Review β„–49

The experience was great, service excellent.

Ge
Review β„–50

Great service and great prices

Mi
Review β„–51

QUICK & PROFESSIONAL, as always !!!! Quick stop best shop πŸ™ˆ

Ca
Review β„–52

Wonderful! My partner works for a tech company and showed me how incredible this shop is. I would highly recommend them over anywhere else to buy computer parts. They have it all and if they dont they order it for you. Cheaper, safer, friendlier. Its a great place with great prices and great equipment.

An
Review β„–53

Great service, very competitive prices, quality brands. Something people in IT will appreciate is, the sales staff are honest in what you should buy rather than constantly trying to upsell. So you wont be ripped. Been buying here since the early 2000s and is definitely my trusted place for technology.

Jo
Review β„–54

Charles was most helpful.

Lu
Review β„–55

Fantastic service and great prices. Even though there was a delay due to insufficient stock of my GPU, Ive gotten great feedback from Eugene regarding the status thereof, and swift delivery after theyve finally gotten stock of it

Ch
Review β„–56

Knowledgeable and professional. Went through to these guys. I told them what I needed, let them know what my budget was and they efficiently gave me recommendations and answered all my questions and I came out purchasing a gaming laptop that I am very happy with. Thanks!

Ro
Review β„–57

Very helpfull good service

Bo
Review β„–58

Good selection of computing kit. Knowledgeable staff. Reasonable prices. Easy and free access for cars.

Er
Review β„–59

Be careful. The gaming pcs are not ready as stated on their website. You do not have an operating system, and the hardware drivers need to be installed from CD, but there is no CD drive so you need to get the drivers downloaded onto another pc to transfer onto the one you purchased. Dealing with management is also quite difficult. The pc I bought was advertised as Fortnite ready it really was not ready.

Pi
Review β„–60

Very good service and willing to help. Will definitely recomend them for anything computer related.

Da
Review β„–61

Focus is on computers and that alone. There is no distractions and hence serves its purpose well.

Ke
Review β„–62

I’ve been using PC International for my company’s IT hardware since 2001. I’ve always been very impressed by their wide range and competitive pricing. Their sales and repairs team are also very knowledgeable and helpful. Even though I’m a small client who doesn’t order all that often, the owner Saleem, always takes the time to greet me by name and make sure I’m being looked after.

go
Review β„–63

They got nice pc πŸ–₯ good prices

ka
Review β„–64

They have excellent customer support, when I contacted them 1h and 30m after they had closed. And a response was returned.

Ka
Review β„–65

Always great service πŸŒŸπŸ‘Œ

nd
Review β„–66

Bought a great machine here for my work

Ti
Review β„–67

Great service and the best prices you will get over the counter.

St
Review β„–68

If you want to save money on computers this is a great shop. The best part is that they have a huge selection of components so you get to spec and build a computer to your needs and you can leave out components that you dont need. This will enable you to spend more better components you need at a higher spec.

Ad
Review β„–69

Service both public and businesses with all IT requirements.

Gl
Review β„–70

Great prices and service for a retail store,often just as good as distributors.

Ma
Review β„–71

Expertise great but felt like white guys sitting behind desks. Black people not sure how to help customers. Not a great experience. Empower your floor staff

Ja
Review β„–72

There service was good and efficient

Ka
Review β„–73

Best computer shop such a wide range - went in for one thing walked out with loads - prices are excellent and the service was exceptional, friendly and knowledgeable was a wonderful experience and will be back soon

Wi
Review β„–74

Best prices and great service.

Sh
Review β„–75

Excellent service and prices

Ga
Review β„–76

Had a wonderful and pleasant experience here. staff is very friendly and knowledgeable. Outstanding service. Best prices in the country. Will definitely be back when i have any computer needs. I highly recommend it

We
Review β„–77

Called in to make sure the certain product that I wanted was in stock, and I specified exactly which model I was interested in. Sales representative said they had 4 in stock, drove 50 kms just to find out no, they dont have stock, and to make it even worse, the sales representative kept interrupting me while I was talking and gave a me a very poor well Im sorry. Very unprofessional. Drove 100kms for nothing, wont do business with you again.

Cr
Review β„–78

Always good service and fast, thank you

Ch
Review β„–79

Nice layout.Would have wanted better service. Wanted to buy gaming headphones.

Ro
Review β„–80

Good service

Du
Review β„–81

Bought online & collected at the shop. The service was quick ,& efficient. I will rate them again later depending how their after sales service goes

Mi
Review β„–82

No follow-up done on my quote issued. When I eventually drive through to them, the guy that did the quote is not available because he is busy loading urgent stock onto the system so they can get it booked out for deliveries. (What about the other 8 ppl standing around?) Then only to find out that they dont have stock on the quoted item. The guy didnt seem very phased about it. Bad service and bad attitude. I wouldnt buy from them if they sold their stuff for 90% discount.

An
Review β„–83

Great service, friendly staff

He
Review β„–84

Best place for all your computer hardware needs, I buy from here on almost a weekly basis. Staff are technical and understand the needs, delivery is quick and if they dont have it they will source it for you.

Fl
Review β„–85

Great place for PC supplies and hardware. Not always the cheapest, but pricing is fair and service is generally above average. They also do repairs and the guys in the workshop are really helpful.

Al
Review β„–86

So far so good; Ive not yet been disappointed on price, advice or quality.

Al
Review β„–87

My laptop died a sudden death one Sunday during the lockdown. I spent the Monday researching replacement options and availability - stock levels are low because of the demand for home schooling & working from home. Placed the order on Tuesday with PC International and they delivered on Thursday. Amazing service, especially considering the pressures of the lockdown period. Well done, Donovan Ferreira in the sale department.

Br
Review β„–88

Best-kept open secret little retail IT hardware outlet in Jozi

Ul
Review β„–89

Great service from Eugene very competitive pricing

Ev
Review β„–90

Parking is a bit of a problem, but otherwise great service and prices.

Ma
Review β„–91

Only received great service from Andre, quick to respond to emails. Would recommend them to anyone.

Ro
Review β„–92

Excellent service and brilliant pricing

Jo
Review β„–93

Best prices and great service

Le
Review β„–94

Very helpful and friendly

Ne
Review β„–95

Good place for getting components, service is rather touch and go and asking questions when not outright making a purchase leaves alot to be desired. - Their reliable but their customer service does impact the overall experience significantly

Ar
Review β„–96

The technical team was very helpful, friendly and competent. The shop is well stocked, large variety and with fair prices. Will recommend.

St
Review β„–97

Good variety, great advice and competitive pricing, will be back!

Sa
Review β„–98

Well priced. Assistants know what they are talking about and guide you accordingly.

Ju
Review β„–99

These guys are the best in the business!Very reasonably priced and absolutely excellent service!Always willing to help and go the extra mile, thank you guys!

Lu
Review β„–100

Place has great sales people who are well trained in customer service and the place is just worth the money

Information
50 Photos
100 Comments
4.4 Rating
  • Address:200 Bram Fischer Dr, Kensington B, Randburg, 2194, South Africa
  • Site:https://pcinternational.co.za/
  • Phone:+27 11 504 1300
Categories
  • Computer store
Working hours
  • Monday:Closed
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:9AM–5PM
  • Friday:9AM–5PM
  • Saturday:9AM–12PM
  • Sunday:9AM–1PM
Payments
  • Credit cards:Yes
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