What a joke, go in for a sim swap and cell phone blacklist and these “professionals” block the wrong phone, so ended up with no signal etc. trying to contact them via there landline is impossible, had to work through Vodacom and then they promise the world while on the conference call and “will come back to you in 30min” never heard from them again. Very strange that they closed on a Saturday!! this store should close down
Had great services, friendly, knowledgeable staff. Helping a lady to reset and sync her phone and accounts while they were also assisting me. Richard thank you. Lot better service than the Online option.
The most shocking service ... Definitely not recommended if you plan on taking out a contract. Also lied about availability. Thought she was doing me a favor. If your sales are down, it’s not COVID, it’s your staff
Dont trust this shop. They dont want to refund faulty equipment. Theyre so desparate for a sale theyll rather chase their customers away.
Big shout out to Richard at this store! I phoned with a question and he went out of his way to get me the right info. Not only was he helpful but he was really friendly and put a big smile on my face!5 stars for Richard!!
Lorenzo, the store manager answered my call and got the phone I wanted from a different store in a matter of minutes.
One woman working there does not even know what a flagship phone is. Other staff members had to constantly explain to her what information I was a asking for. I had to walk out, as nobody was prepared to take over from her.
Excellent service
Cant complain about the service as there is no service
A lovely mall
Its a cell store nothing special
New name suggestion: idiots are us
Nice service
Worst service ever. I reversed contract because they did not have stock. After 2 months it is still not done
Amazing
Poor poor service !!!!!!!!!!!