Fantastic reception. Courteous staff who show how well they care about their patients . Definitely a great place to have procedures done. Thanks Erasmuskloof

Friendly reception from the first phone call. Hospital clean and well organised.

A well run establishment with friendly, helpful staff.

If i couldve given a minus i wouldve, staff extremely rude and not helpful at reception. No communication from finance department on our refund. From 1st point off contact we had a bad experience. I will not recommend this facility and definitely will try to avoid going there again.

Reception was very rude. Did not care to listen to what I want to ask her and just dropped the phone.

On the admission of my son to have his wisdom teeth removed we were given an admission form/folder to complete and sign.There was a section which we needed to sign in which we acknowledged that the cost of the anaesthetist had been discussed with us. When we discussed this with the admissions personnel to state that it had NOT been discussed with us we were told that this cost would be borne by Discovery (our medical aid), and that we could proceed to sign the form as indicated.Unfortunately this was a lie, and subsequently we received an account which had not been fully covered by the medical aid.I feel cheated.

Front desk staff unfriendly.Coffee shop pathetic service and the person on duty should actually be in the scullery, no personality to deal with customers. So called manager at the coffee shop who promoted himself as the main person in charge is the rudest, most appalling human being Ive ever come across. Thought Ill bring this to your attention as this surely does not befit your corporate image. Furthermor, the fact that we are liable for parking fees is nothing short of criminal in my opinion, after spending Thousands of Rands for a day procedure. I would appreciate it if you could revert with feedback on this matter.

Had a wonderful experience just unfortunately some of the nursing/ reception staff was not very friendly and overshadowed the really professional ones that went out of their way to exceed all expectations. Guess it is like that in every organization.

Same issue as other reviewer. Quote for admission clearly state that anesthesiologist fees included in hospital fee.Afterwards got a big shock when a seperate bill was given for the anesthesiologist.Although good service you will be stuck with huge hidden costs after procedures so be wary.....s

Had my wisdom teeth removed and had a asthma attack as I woke up. They were very quick to deal with it and they have been very helpful.

Amazing amazing service. Highest and best level of care available.

My 6years old son was well attended to for the removal of 5 teeth. They are very professional and surely taking care of their patients.

Professional.....

Good and friendly service

Incredibly friendly staff, put so much effort into absolutely excellent service.

Everyone Very kind, help along, Dr. Frits and hospital recommended.

The site is too small for the amount of people being helped. You are expected to be here by 6:30, even if you only become 11:15 (or later, because nothing happens on time). Its a very expensive waste of time.