Had a great experience at medforum maternity ward. I was treated very well during labour and delivery time. Sisters are the best ,good attitude comes with great results. Thank you.Delivery 2021/09/22

Sister Khensani was rude to me. I was admitted on the 08 September and discharged 10 September. Dr Modau was going to be away on the 10 September so he prepared the paperwork including my medical certificate on the 09 September. He said I must come back on Monday to discuss the treatment. Dr Modua was still waiting for MRI results hence he couldnt discharge me he also wanted to do EEG if the MRI results are not clear. On Friday just after 12:00 I went to the nursing station to ask when is the Dr coming to discharge me. I also asked them to please call the doctor. Sister Khensani said We dont call doctors for patients, doctors come on their own when they are finished with their work she said it with an attitude. Nurses dont address patients like that. I asked them to call the doctor because I already knew that I was discharged and for that matter I did not even have a drip and I was not getting any medication from the hospital. There was no reason for me to be kept in hospital. Only at 15:20 I then called the doctors room I explained the incident. They were also supprised when I told about the nurses response. The doctors secretary came and spoke to me. I was told that the stand-in doctor was not aware that she was supposed to come and discharge me. If I did not call I could have spent a weekend in hospital without getting medication. I was officially discharged at 17:05 whereas I could have been at home at 10:00 or latest 12:00. My medical aid is charged for sitting and doing nothing in hospital on Friday because of rude Sister Khensani. This matter should be taken up with her HR manager. The hospital cannot afford to have a rude nurse. She works in ward 3. I was in ward 3 - G34. Please deal with her. I will never ever set my foot at Medforum I rather go to other hospitals where Ill be treated with respect.

Good experience.. I enjoyed my hospital stay at medforum.. I was treated well through out My labour and delivery.. Home away from home. Delivered 26/07/2021

“ I just wanted to take a minute to tell you about my experience at your facility. I had a baby on July 23. I was treated so well and the experience with the doctors and nurses was amazing. The OB/GYN who delivered my little one was awesome. I cannot compliment the staff on the level of care they gave enough. It truly was an awesome experience giving birth at your facility and I wanted to make sure I was able to tell you all how wonderful it truly was. Please do not ever change a thing.Warmest regardsLucy Chabangu

Good day 09/09/2021 from 12:15 pm -12:45 trying to get through to the hospital reception, I had to choose option 0 to get me through to Reception. (vaccination inquiry)1. Phone @ Reception rings twice and drops2.Or rings and kept you on hold for 10 minutes without saying a word then put it down.3. when they answered the phone they put me through to the wrong person atWard F @ 12:25 pm that lady was very, very, very rude she even put the phone down on my ears.4. I had to dial the number again and struggled to get through to reception (option 2), dialed again an chose option 0 where i always get help without 100 questions5. my last option was to call my brother ( patient) who recovered from ICU today and admitted to Ward F24 today to check if he is ok.this was a terrible service i had never experience in my entire life

Ive been admitted yesterday around 11pm after i went to ward no Dr has seen me Ive been asking the whole day, poor service Ive ever received in a hospital especially private one, i even think because im not from around this province thats why they dont care. Unacceptable care and cold care. Now that my aunt was here and questioning they tell us the dr didnt know he will come tomorrow, so I must spend another night without any care while they are charging every day, if you owe them R0. 50

Best service ever..the staff is friendly at maternity ward..they taking good care of my self and my baby 10/10 service❤❤❤

They are still renovating to date. Its been years. How does one die in ICU, when a nurse is dedicated to one patient. I will never recommend it.

Our experience at Mediclinic Medforum was so traumatic. My brother was admitted into Mediclinic on the 17th July with covid. It was like a kidnapping. We couldnt call the hospital because either the phone lines would cut out or they would put us on hold for an hour and we could hear them talking. At that point we still had contact with my brother through his cell phone. Thursday 22nd he was taken into icu and his phone was taken from him. I drove to the hospital and requested we speak to the doctor treating him. The icu nurse took our details, only when my sister in law took chocolates to them on Saturday did they pick up the phone and contact Doctor Maruti. Sunday 25th @11am she finally gets to speak to Doctor, all is positive. Sunday night we get a call that my brother has passed away apparently during shift change. All nurses are interested in is us filling out death forms....havent heard a word from doctor....so apparently covid gives hospital and staff the excuse to be inhumane. Just another dead person. That person was loved, had a family and a 5 year old boy. I know he had covid but he had no underlying conditions and I cannot shake the feeling that nobody in that hospital cared for him properly.... my dog was taken to Onderstepoort and I got feedback daily....so we have become worse than animals...and its a private hospital...Who do we speak to so other people dont loose their lives in this way....Soula Petoussis

I would recommend Dr Nkosi, he is a great Gyne and so is Dr Hlongwane. The ladies Medforum at Dr Nkosi surgery/ office are warm and welcoming. I received great service.

Yho! yho! yho! where can i start... This is basically a public hospital actually there are more public hospitals with the best service than this one.

I got admitted and attended to very quickly.I had a nurse who I presumed was tasked to me her name is Dimakatso Dilebo, She was Soo nice made sure I stayed cheered up.Even when I was moved to isolation she kept on checking on me.She is very competent. I give her a 5 star personally.

We had to wait for Dr for 13 hours to come check up my daughter who was very weak and sick and the Dr just came in and read us so unprofessional on his smart small phone the test which was done by the sisters (nurses). They made us answer what our kid eat and in the afternoon found my baby hasnt ate a thing

My child was admitted at PICU and I must say the sisters were very friendly all the time and they updated me where necessary. A special shout out to sister Mashabela this lady is an asset to the company, she treated us like royalty.Mrs Matlala

My father has been in and out of hospital for the last two months, nurses refuse to clean his wounds (he is a diabetic and this can be very dangerous to his health) we provided the nurses with a written letter from a wound care sister that explains exactly what medication needs to be used, yet the nurses decided that Vaseline would be appropriate.My family and I are honestly very disappointed in the way they have treated my father, especially since we have been using this hospital for many years nowAs a diabetic he has a certain diet he follows yet the kitchen staff serve him whatever they feel like even when he clearly states what he can and cannot eat. The individuals that take the patients order do not ask the patients what they prefer, my father came out of surgery after not eating for a while and was served something he cannot eat, he then asked for plain brown bread and jam and then had to wait over 3 hours to receive it.( I would highly recommend that the hospital seek a new catering company as this company provides VERY poor service)As a patient with chronic heart failure and now kidney failure all we can do is hope that they take care of him and that he comes home safe.Small things like using the correct medications to treat wounds and feeding patients what they ask for or what they like makes a huge difference, especially to people that are sick.Im sure that my family are not the only ones who have experienced something like this.To the hospital management I would like to say, Please do better.. you have the lives of our loved ones in your hands.

Nice hospital for local and long distance travellers alike.

Amazing service from medforum and the staff after being given horrible treatment at Milpark hospital in Johannesburg. I injured my ankle in Johannesburg and went to Milpark . They told me they will see me soon and left me at reception for 5 hours with the doors open . I resorted to cancelling my file and leaving . Drove to Medforum and from the security at the gate to the doctor and nurses it was BRILLIANT!!!!!!!

The paed section is the worst in all ways possible.

Good services and friendly staff

I delivered my son at Medforum in January and had an amazing experience. It was truly a home away from home. Sister Silvia at the Labour ward was a mother. My husband and I never for a second felt alone in the process, she and Dr Dada were nothing short of amazing. She then left me in the capable hands of the maternity ward staff who were amazing as well. My son was well taken care of in the nursery, had one of the nurses teach me how to properly hold my child and how to breastfeed 😊Sister Katlego, sister Dikeledi, sister Gloria you guys are amazing. Its a pity I cant rememberall your names but it felt like I was taken care of by friends and family. The hospital was clean, my meals were brought on time ( I ate all day 😂), the cleaning staff were friendly and cleaned regularly.Dr Dada is heaven sent, the best I promise you!!Dr Hlatswayo and Dr Nkomo were so good with my son.Mama Silvia I really appreciate you, cant thank you enough. 🙌🏽Overall the entire staff ( including the lady from Home Affairs that helped with the birth Certificate and Receptionists) are heroes without capes.Giving birth during COVID19 is not easy but you all made me feel at home. Ke a leboga!!🙏🏽🙏🏽🙏🏽

My ward had the best nurses. Sister Nyathi from Gynae ward floor 3 is the best. I was just disappointed by my doctor though. He seemed not interested to help me. Medforum nurses keep up the good work. Your words of encouragement after loosing my baby still keeps me going. Medforum is thee best

Good hospital .

Well located in the Pretoria CBD. Close to the epicenter of the local service economy.The parking for visitors is hard to navigate and is 2 floors underground.The hospital is very crowded with people on the stairs.Security does not appear to be too strong.Beware of your belongings and sanitize.

Newly renovated with good and dedicated Doctors

Horrible hospital with rude unhelpful nurses.No Covid security

My hospital stay was very good, all the nurses were friendly from labour ward to postnatal ward. Midwife Raisibe from labour ward always checked up on me to see if everything is okay with me and my baby, Nthabiseng from postnatal ward is the best 👌 and Dr Hlongwa made sure that his patients are well taken care of. Thank you ❤️

This past weekend, I went with my daughters to Mediclinic Medforum to pick my wife and my new daughter. We waiting for 2hours to eventually get the doctor to come and get discharged. We were exhausted but excited that we forgot the stroller base, and bag with cash, and some valuables at the parking lot.On arriving at our home in centurion, we realised we had forgotten these valuables back at Mediclinic Medforum, which was 22km away. I tried to call the call centre, and every number but no one picked up.So I drove back to the parking lot. On getting there, I couldnt find the stroller base and bag. I then decided to look for the guards.It was a guard called Kobus that had taken the stroller and kept the items safe for me. I was so happy, I took the time to chat with him and also gave him some parting gift for his service.The take away for me was that Kobus refused to take the credit alone. During our chat; he emphasized the support he continues to receive from his supervisor (I forgot the name Kobus mentioned). I felt the supervisor has done a great job to be remembered at such a time.⁸

Riennete ,accounts department very rude, Bad Service. I CALLED THE HOSPITAL AND ASKED TO SPEAK TO THE MANAGER,NO RESPONSE,HOW CONVENIENT!!!!!

Big THANK YOU to Dr BSS Nkosi(Gynae) and his team.. I would also like to thank all the nurses, for the love and support you showed me from the moment I walked in till the day I got discharged.. You guys were so AMAZING

This was the best hospital stay Ive ever gotten, my baby and I were very well taken care of, thank you so much for the wonderful service, a huge thanks to doctor Hlongwa and his team🙏

Im currently in their Medical ICU and I would not wish this hell on no one. No one cares, No one. Its always it someone elses fault, let me go tell someone. End of shift we will tell the next ones. Im soo upset I can literally feel myself get more sick than I was when I walked in here.I need to transfer out of here as soon as possible this place is hell.

All I need is to sleep after giving birth yesterday yoh was told the construction wont last long but its noisy drilling right into our room. 😭😭😭. Its been going on from 8 am its now 2pm had no quiet time. Im very disappointed.

If you want your car to be safe don’t ever think the security guys will serve you , thieves broke into my car and stole a laptop and handbag right in front of them, they even admitted to a friend of mine that they witnessed everything happening just after I got inside, never park next to the medforum entrance thinking next to the security thinking your car will be safe, they are useless!!! I’m never coming to this medical facility ever in my life!!

Dont go to this Hospital, youll regret it!!!!The worst hospital experience ever!!!!!!! We booked an appointment for an operation on a Monday for Wednesday, on Wednesday the nurses dont attend to you and Dr says we need to pay for the ops because the hospital failed to get authorization from the medical aid. If we knew about the horrible service, we would have went to Netcare Hospital

Juuu now Not all nurses r lazy or neglectful ,as I write this Im still admitted in G18, sister Adelaide Sesane is one of the best ,shame I gave u around of plaus we r sharing two bed sleeper unit ward at 7th floor,and my inmate was very Ill she mess the toilet her,bed during the day since 3pm nobody bother to make her bed or give her clean PJs I asked fr cleaning ladies since 4pm to 5pm no body came in this pandemic yet on their covid 19 rules thy say never hesitate to call inn fr cleaning of toilet messing it or using it but it was made by a night shift stuff,sister Adelaide did everything thing perfect within 2hours she organised cleaning our unit,organized hot clean water fr us she even made the bed putting clean sheets on her own,which it was left uncovered all day they were jst looking at it and pass,..she organizedhot tea also you .are the best keep it up sister the good work.

Was admitted in louis Pasteur but had to be transferred to Medforum due to theatre being contaminated, had a primary catheter and infusion, wearing hospital store. Starting from the entrance to reception to register service was very poor, I had to wait on a long queue being 37 weeks pregnant and came for cesarian section, they dont priorities, and was admitted in maternity ward on the 15/06/2020 that was my worst nightmare ever, nurses attitude is bad, my breast engorged never bother to give my baby a bottle had to beg everyday for a bottle,since admitted I had severe pains from engorged breast and cesarian section but had to sleep with my baby, bed making never been done, no orientation was given , was told not to ring a bell again if I need a milk, I must come to babys room, which I dont even know. The babys Doctor on my discgarge didnt come to see the baby, my gynaecologist discharged me around 9am, wanted to sign RHT but I feel bad because Im signing for my baby, is 3pm still waiting for Dr Dibote the o discharge the baby, I hate everything about this hospital. Even steve Biko academic is the best

Its one of the best hospitals in the area. Has a lot of specialists. It has one of the best gastro theaters and emergency room.

The service from Reception, Casualty and the treatment by Dr BS Nkosi (Gynaecologist) was the best. All the questions I was asking were answered satisfactorily. As for Nurses....its a different story, they are rude and Management need to work more on them to be people oriented and to know what is a good service.

This is the worse mediclinic hospital ever. I arrived here after lunch after waiting atleast 2hours at the admin. Its 4:50 and Im told to wait for supper and I cant bring or order my own meals from outside I have to take medication😔

Its friendly user and easy to access

I walked in with history of palpitating and dizziness and a previous consultation. The doctor who was supposed to treat me was so hostile while telling my options and asking me questions, to the point where I got frustrated and wanted to leave because she asked me,why are you even here? They already gave a treatment where youre coming from, what do you want from us. Only the nursing stuff helped me properly

Building newly renovated and service was fast

Emergency admittance as ussual takes forever the doctor on duty just pops in instead of attending the patients full time. Why do you need to wait more then an hour to be examined by the doctor on duty. Huge room for improvement!

They tell everyone their appointments are at 06H00. Only for us to wait more than an hour for help. That is just utter poor planning. Worse they know they work on an alphabhetical system. Buy now they shouldve worked out the timings and not expect people to get here well before 06H00 only to get help after 08H00. Mind you, we are paying thousands for this nonsense. Shitiest Hospital by far. Even public ones are better

Ok lets begin with nurses.. not very polite only had 1 nurse who stood out for me sister Mtshali for Neonatal department soo much care and kind too.Down side when was feeling extremely hot in the doc waiting room and being pregnant short breathe is a huge problem i struggled the only chill area is a smoking area so there is no place to get fresh air if u are a patient. Which i find soo weird cant evn take a walk no place for 1 had to sit at the reception area ryt at the door and ask every1 who walked in not to close the door behind them.

Please note that the pharmacy is not open on Sundays as listed here.

The experience was very bad. I was not medically helped as a patient by the emergency section. I came in with a neck and shoulder pain. The disk at the back of my neck shifted which made the pain severely painful and caused numbness and shivering attacks. I came in and expected to be transferred to the medical rooms instead I was being attacked for my medical problem and being unreasonably questioned. I advise you all to not attend this hospital as the service a patient needs is not given at all.

Friendly and efficient sisters. Clean wards

Please clean surgical wards. Theyre very dirty and.Ur nursing staff are horrible. Poor service. Management does nothing with complaints.

Does not look or feel like a private hospital.

This place is a total disaster ☹️The nurses in the P ward aren’t enthusiastic about their job.They never make means to come feed babies whose mother’s aren’t around,a baby could go the entire day with just one meal and a dirty nappy.They take time to attend to your needs , I must say I’m very disappointed and the emergency room looks like an old public hospital looks nothing like a private hospital and come to think of it I was so skeptical about the place at first only to find out my intuition served me right ,renovations are needed in the hospital and the place is veeerry dirty, rubbish bins are hardly emptied ☹️👎🏼Iwouldnt advice anyone to go to this hospital but rather recommend Morningside Mediclinic,that place was heaven including the stuff members and as for Medforum is really tarnishing the Whole of Mediclinic(s) picture 👎🏼👎🏼👎🏼My son is a patient here. I’m glad I made means of staying with my son at hospital because I’m sure he’d be going through hell as we speak

Ive been to two different hospitals before this one and certainly this hospital has put both of those hospitals to shame.The service here is remarkable. From the reception to the nurses, to the people serving the food, to the housekeepers(cleaners), to the doctors.Ive spent 7days six nights and Im still satisfied. Special thanks to Dr Tladi and Dr Makanatleng and the stuff who were on duty from 08th of July to the 14th of July 2019 in ward F38.Yall are exceptionally great.

Took my sister for an MRI yesterday, she is disabled and in a wheelchair. There is no disabled parking and I was told to park where there were cones and a boom gate broad enough for 3 vehicles, take her out, go park my car in the basement and then take her to the MRI building. After arriving at the MRI building I found that if I was allowed entry through the cones I could have stopped right in front of the MRI building with the wheelchair. I was told that it was where ambulances would come through in emergencies, which I fully understand, but there was more than enough space for three vehicles and a whole empty parking lot next to the MRI building and more than enough space in front of the entrance of the hospital which could be controlled for disabled parking. After returning to my car I was given another earful by the security guard and saw another patient that was being dropped off in a wheelchair that there was no space for. The manner of the security guard also left much to be desired as well at the congested parking lot in the basement. Not a pleasant experience at all and would definitely not visit ever again out of choice. In todays day and age where even schools and restaurants have ramps for disabled people, it is actually totally unacceptable that a hospital does not have any.

I was admitted at floor7, Sister Shadi was the best,attend me until she knocks off.The hospital is neat and the service was so professional 👏👏👏

Certainly the worst medical facility I have ever had the displeasure of using, I’ll certainly regret the day I took my daughter there for the rest of my life. That will rank as one of the days I seriously failed as a parent, I let an innocent child down. No compassion, no empathy no sense of duty. This facility seriously diminish the Mediclinic brand. If there is any Management there, they will seriously need to relook at the entire “hospital” operation. It’s a serious disgrace ...

Such friendly and helpful staff in the maternity section, made my wife feel very comfortable

Took my son in after he vomited blood the whole night after surgery. My dr. Tried to contact the doctor on duty but he just ignored his phone. We had to wait for our own dr. To arrive before we got service. Completed all the paperwork and gave my ID and medical aid card for copies and now they are badgering me to resend it. What is going on there?? Took my son out and booked him in at Kloof branch.

The service in this hospital is very poor, Noone is telling u anything, I was waiting for hours to do an x-ray, the least they could do is to inform us about the delays, nd pity they were no patients doing x-rays or watsover. IL never recommend it incase of emergency

Very poor service I experienced in this hosptial. Waited for hours just to get admitted. I dont believe they have admission strategy in place. This is bizarre and worst service I experienced.

The nurses and the management doesnt care about patients. I had a horrible experience, the one that you caanot expect at a private hospital but governments hospital. When you report the matter to the so-called management theyll promise to look into the matter and that a feedback will soon follow but youll receive no such feedback.

The service here is really bad, I came here on the 25th for gastro/ ulcer how do you give someone with ulcer chips n burger because Im not supposed to eat that? When i ask for any alternatives they tell me about chicken stew that has spice in it. This hospital is surely turning into a public hospital slowly but surely. The nurses are making noise, the people from the kitchen dont even cater for people with ulcer or heart burn. The worst hospital by far.

Unprofessional nurses ever....admitted on the 13 nov, my medical aid approved an auth from 13-15 Nov. My Dr came around 6pm on the 14 to discharge me, unfortunately i have no transport as is already lateGuess what the nurses are asking me why am i not leaving coz im discharged,Ques is, is it the way Medforum treat their patients? Remember the day is charged already....I think Medforum needs to teach their staff on how to deal with patients, this is rubbish

I was admitted on the 12/11/18 to 15/11/18 under Dr N C NDJAPA from day one until today the treatment was perfect,the staff was friendly all thanks to Nurse Suzan Masombuka and Nurse Van Farren sorry for misspelling but I believe youll know who I mean,and other late shift nurses Busisiwe and others Im really grateful for the best treatment, Mediclinic Medforum makes our stay at the hospital very easy and we heal very fast because we are not worried about the treatment we get because its the best,not to forget the kitchen staff the food was the best and great,out of the total 10 Ill rate the food 10,and thanks to the cleaners who makes the environment fresh and clean,it feels like home,and thanks to my gynaecologists Dr NC NDJAPA and his team for a successful operation,keep up the good work in really grateful.may God continue to bless the works of your hands.Regards happy patientSmangela A Mahasa

Wast admitted by DR Chamisa his the best and one can tell that he loves what he does,would recommended him to anybody.My issue was the nursing staff at ward F,they seemed to stall when it comes to doing a few things,firstly I requested them to please reduce the room temperature as it was a bit too cold and for that I waited for almost 2hours before they could attend to it,2ndly after patients are discharged I noticed that the beds go for hours without being made which then makes the room look untidy and dity and 3rdly after the Dr discharged me one nurse did their daily routine of checking my blood pressure n then told me that another nurse will come and take out the drip and for that to happen I waited for another hour if not more,until the person who was picking me up had to go and call them as he was rushing to work..They are friendly staff,but need to improve a bit

One of the worst experiences I have ever had. Definitely not the service of a private hospital. Nurses have a no care attitude. I waited for hours for everything, from a cup of tea to a simple cough syrup...i was not given breakfast even though they kept saying they are warming it up...eventually bought my own food from a cafe downstairs..nurses dont walk around and check on patients and the noise level is terrible...will definitely not return to medforum pretoria

Unprofessional and nurses very rude . Nothing private about it. Ifeel like Im in a public hospital.

I had the most excellent care at the hospital; the staff is friendly and very professional; they took great care of me .Dr Shimange is exceptional.Thank you medforum Maternity ward staff .Keep up the with the great service .

The specialists I saw at this hospital will max out your medical aid funds without even solving your condition. No diagnosis, nothing! What a waste.

Its a great hospital and well dedicated staff and great nurses

I did not enjoy my stay it was so horrible especially the nurses at the paeds icu they dont care about your baby when he/she cries, they call you to hold the baby. We did report this matter until today they said they will follow it up, useless hospital.

I love This place its were I used to withdraw money an I stay near by

Our baby was really sick, the staff and doctors are very good. Everyone helped us, even though our baby wasnt in ICU, the staff looked after him like he was.

Its a nice little place, I love it because thats where my gf mom works.

Worst hospital ever. Horrible....even if Im dying outside this hospital..let me die. Dont ever take me in. Doctors, nurses all the same. Bad bad treatment yet we complain about public hospitals where we pay absolutely nothing and be happy to get this type of treatment where we pay exorbitant amount of money. Mx..

I lv ths place its nyc its were i get my first baby boy,nyc treatment from security.Tnx a lot Dr Shimange u saved ma life n ma babys life after all sickness i hv when i was pregnant i thought ill loose ma baby from day1 until de last

THIS IS THE WORST HOSPITAL ON DA PLANET PEOPLE SHOULD STOP USING THIS HOSPITALI WAITED 2HRS 30MIN FOR TREATMENT BUT NO DOCTOR ATTENDED TO ME ONLY ONE VERY OLD RUDE NURSETOOK MY BLOOD PRESSURE AND SUGAR READINGSTHATS ALLI WALKED OUT AND TOLD THEM TO F@()# THemselves

As good as any hospital

We promote Patient Experience... Hi I CARE..!

It was very impressive.

Great hospital!

Well dedicated staff

Hate de place, bad service.

Waited a bit longer than the norm

Poor services ever

Good hospital

Was once poorly treated