How a salesman treats a customer with regards to the sale of a R5 item is a true reflection of the level of service to expect. Obviously any salesman would bend over backwards for a R5000 sale and not necessarily just for a R5 sale. That is why I was pleasantly surprised that the salesman at Buchel Hardware Atterbury thought on his feet to resolve their error. I had ordered a simple doorstop for collection 2 days later, yet when I came to collect, it had not been delivered! The salesman sent his colleague to purchase a similar doorstop next door at Builders and gave it to me at no charge. In so he redeemed his name and Buchel Hardware’s reputation

Bought 3 handles, 2 of the handles were incomplete and missing hardware!