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PetzRush Pet travel
Del Monte 6, 33 Korannaberg Rd, Waterkloof Heights, Pretoria, 0065, South Africa
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Ty
Review №1

Martin and his wife really assisted us in finding us the perfect Siberian husky to join our family.Really awesome people and would suggest them to many other families.

Da
Review №2

These are truly and openly experienced, pet loving and proud-fully caring parents when it comes to any animal under their roof. We (Lenke Celliers & David Du Preez) would just like to thank you (Martin and Wife) for our absolutely incredible new member of the family. Ive always wanted an English Bulldog and you turned our dream into a reality.With a personality like no other, brave and challenging as they come.... We honestly couldnt ask for a better raised and cared for new family member.Thank You so much again.

Me
Review №3

On Sunday, we contacted Martin from PetzRush Pet Travel & Grooming regarding adopting a new fur baby. We have been looking for ages and just could not find a fit. After a few back and forth phone calls (on a Sunday, long after normal working hours) Martin introduced us to the perfect match.Match this little guys inquisitive personality with my nieces urge to care and love, Martin went out of his way, allowing us to collect our new fur baby on the Sunday, from his home. Taking extra care to pack food and sanitize everything, Martins service was absolutely exceptional!The next day, we received a phone call to make sure everything had gone OK with the first night at his new home, offered advice and assisted in getting us set up with a play pen - making sure baby is safe!A big thank you Martin and Petzrush Pet Travel & Grooming - I would highly reccomend you to friends going forward!

Us
Review №4

I loved the service,Very professional and helpful. Thank You so much.

Ry
Review №5

I am sorry but I found Martin and his company very unprofessional, I made an aragement with him to pick up my husky puppy on a Wednesday after I paid him a deposit of R1500 which I understand, I stay 2 hours away from where his business is, I left early Wednesday morning and when I got there he said he is sorry but he could not assist me that morning and even said that when did we have an arrangement of 9 oclock on a Wednesday morning... So I told him and he said that he does recall but still I had to leave and drive back 2 hours empty handed. So I gave him another chance but the sane thing as we mad an arrangement for the following Wednesday I made plans to go because my wife is in college and I am taking care of our 1 year old son, so I had to get someone to assist me with my son... Now yesterday on Tuesday he leaves me a message and said that he has an emergency with his wife and will not be able to assist,..... So now I called him and said I made arrangements already and then he calls me and said he is sorry he thought its Wednesday..... Well well, now we had an aragement where he said between 12 pm and 1 pm is better for him so I said OK thats fine. Late last night he said that I must just conferm time with him fir today which has been done already.... This morning he left me a message saying that he will conferm the time with me At 12om for 3pm... Like what the hell...I am sorry but I do not appreciate the fact that also he told me that I should have called him the previous Wednesday before I left... If his plans change he should let the customer know not the other way around...I would not recommend PetzRush to anyone, they are very unprofessional, and a waste of time.. I do understand like he said if I dont go and get my puppy after I paid the R1500 I will not get it back which suits me fine... I will rather loose that money then struggle with and unprofessional compony like PetzRush that Martin manages or owns, they do not care about customers or care if the puppies gets a good home as quick as possible.I am very discouraged and will never again go to Martin and his company PetzRush and pet travel!!!!!!!!!!!!!!!!!!!!!!!!!!! Worst experience ever

La
Review №6

Martin and his team went above and beyond to help us get our little ones. We were so impressed by the service given and the time and effort that Martin put in. He was always in contact with us, giving us updates as needed and reassurance that our puppies would make it all the way to Cape Town safe and sound. Excellent service, would definitely recommend!!

Ha
Review №7

Their service was really wonderful, friendly and very profesional.

Ch
Review №8

I had been looking for a English bulldog for a while and Martin and his team has been really remarkable with service, honesty and delivery of my puppy. I am very happy with everything and the effort they put in to make sure I am happy.

La
Review №9

We got a puppy from Martin for our daughter. What a pleasant experience. I was updated regularly and we got a miniature as ordered she has been with us for 4 months and what a treasure. Highly recommended.

Ma
Review №10

We have dealt with Martin at Petz Rush Travel regarding a little puppy. What a wonderful experience. Martin went out of his way to help us. What a great service and amazing support. Very satisfied with your service and assistance! Martin is a very kind and caring person. Thank you for helping us and understanding our needs. We think you are great. We recommend your service to anyone who is looking for a puppy.

an
Review №11

Excellent grooming service. Highly recommended.

Mo
Review №12

Brilliant 👏 went the extra mile

Ma
Review №13

Had a great experience with our pug puppy. Truly am very happy with Petzrush and how they treat each person as an individual. They are very professional and very proud of their work.Will for sure be coming back!!!

My
Review №14

Transporting our baby girl which is a Husky was fast and smooth with PetzRush Pet travel.Thank you guys you guys rock!Highly recommend PetzRushDebra

Li
Review №15

The manager that helped me very arrogant attitude and rude. Definitely not recommended. Very unnecessary expensive for the service they render.

Li
Review №16

Excellent understanding of the need to find a replacement for a little one lost to cancer

Jo
Review №17

Manager or sales consultant(Martin) has terrible manners especially towards a customer. Would not recommend this company

Ma
Review №18

Thank you so much for your service PetzRush my baby Maltese is stunning and we are very happy with him!Amazing service!

Hd
Review №19

The one representative had a lot of attitude with me...and did not make me feel very welcome

Ma
Review №20

The one salesperson-Martin,has a terrible attitude with clients and is not a very reputable company

Su
Review №21

Did not help me at all, when i ask3d for help not happy

Li
Review №22

Good

Be
Review №23

Friendly service

Th
Review №24

Dissappointed

jo
Review №25

Good

Be
Review №26

With all the scams in the dog industry, I was rather skeptical of my negotiations. Martin went out of his way to accommodate me with my purchases. He kept me informed exactly of the progress of the transaction. Although the delivery was very expensive, he never became uneasy about a payment I always had to ask to pay. I will definitely use PetzRush again. Thank you so much for our 2 adorable dog children. We appreciate your effort and help. I just hate voice notes 🤣

Information
20 Photos
26 Comments
4 Rating
  • Address:Del Monte 6, 33 Korannaberg Rd, Waterkloof Heights, Pretoria, 0065, South Africa
  • Site:http://www.petzrush.com/
  • Phone:+27 73 746 5671
Categories
  • Dog day care center
  • Pet boarding service
  • Pet groomer
  • Transportation service
  • Travel agency
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:9AM–5PM
  • Friday:9AM–5PM
  • Saturday:Closed
  • Sunday:Closed
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