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Costume Castle
Waterglen Centre, 402 Mendelssohn St, Waterkloof Glen, Pretoria, 0042, South Africa
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No
Review №1

The ladies working there were so helpful in finding the perfect costumes for us. As indecisive as we were, they were patient and kept recommending and sending us outfits to try on. Really amazing service.

Am
Review №2

Nice varied selection of rental or costumes to rent .... not over priced either!!

Sa
Review №3

Inexpensive, friendly and helpful staff, and tons of costumes to choose from

Qu
Review №4

So much diversity and quantity! I was astonished

Vi
Review №5

A large range of costumes. We struggled to find costumes that fit my children, most of the costumes seemed geared towards preschoolers and teens... It was still an incredible experience for my children, who would love to have a photobooth-style dress up party there! 😆

An
Review №6

Friendly helpful service. Very wide variaty of costumes for kids and adults.

Ja
Review №7

The only place i will shop for my outfits and Ive never been disappointed.

Sh
Review №8

Theres everything and more. Fast and friendly service.

Gr
Review №9

Excellent service. You dont wait

Er
Review №10

This place is massive with loads of cool stuff and the staff really go out of their way to help. My little girl rocked the 80s

Ja
Review №11

Such helpful staff nothing was too much trouble .well done !

El
Review №12

Superstore for all your costume dedires!

Cl
Review №13

Best Costume shop in Pretoria, always friendly staff with a amazing selection of costumes and accessories.

Mo
Review №14

The staff went extra mile to help us...& the prices are good

Co
Review №15

Good variety and friendly staff! Cash is not accepted here. Costumes for hire and to buy.

mo
Review №16

The staff are helpful and friendly

Ma
Review №17

Wonderful props and costumes for all.

Iz
Review №18

They literally have A to Z, need a costume? Go check them out!

Ro
Review №19

Have almost any costume you can think of with very friendly, helpful staff.

He
Review №20

Awesome variety. Love visiting

Ab
Review №21

The service is good

Ru
Review №22

Our first halloween was a great success as we manage to get all our costume needs under one roof. The staff was visible and always ready to help and made it very easy for me to decide on a costume!

Sa
Review №23

Any costume you can think of, they have it! Very helpful too!

Sh
Review №24

Everything you can think off iets there and nice and in order. Not expensive at all can rent up to 10 days

ba
Review №25

So awesome 💓

Tu
Review №26

Costumes galore. Big wide open area with shelves the walk through everywhere. And they have just relocated to watergken shopping center

Re
Review №27

Great service

Jo
Review №28

Excellent costume hire venture in the East, have everything for every event you might want to host.Very friendly staff, knowledgeable in costume design and service orientated. Price reasonable too.Some costumes are worse for wear but is understandable.

Mi
Review №29

Big store, with almost any outfit that you might be looking for

Ep
Review №30

That they are renting out costumes

El
Review №31

A wide range of to choose from, it was exciting to pick the right outfit

Bi
Review №32

I have always had very friendly service from the staff at costume castle. Wide range of costumes varying in quality and therefore price. No deposit required. Always willing to make a plan to make your desired costume work.

Jo
Review №33

This place is huge. Such a big variaty of costumes to choose from.

Ma
Review №34

Perfect

Sh
Review №35

Very helpful and friendly!

Ja
Review №36

No sanitatisers available in shop.

Ni
Review №37

Such friendly and sweet staff. ❤ Awesome variety of costumes. Will definitely be going back.

Je
Review №38

Rentals are for 10 days which is great. No need to stress about getting it back quickly. Reasonably priced as well.

Ad
Review №39

Probably the best costume place in Pretoria. Whatever you think you need to dress up, they have it and more - the place is huge. Ended up changing my outfit ideas more than once while I was there just because there’s so much great stuff! Wigs, masks, clothes, makeup, accessories, hats, all sorts of things.One really great thing is that you can rent the complete outfit so it doesn’t cost a fortune. Buy the small things, rent the big ones, and your night is set without it all costing you an arm and a leg.The service is pretty good - sometimes a little slow at checkout - but it’s worth it to get exactly what you want for your occasion. Oh and they let me off when I returned a rented outfit thing two days late, so thanks for that! Can recommend. :)

Lo
Review №40

Great outfits for special occasions.

Ja
Review №41

Great place to hire costumes! Would definitely recommend for any themed party.

Th
Review №42

Outstanding

Ru
Review №43

Lots of costumes to choose from including medieval styles, super heroes and Halloween costumes. The quality is a bit all over the place: some items are high quality and some are falling apart. The rental prices are quite reasonable though, and no deposit was required when I rented a costume. You can also mix and match items to get the costume you want, which is really useful. The sales ladies are very helpful.

An
Review №44

Rented a few items for a 80s party and apart from their accessories available to purchase is very pricey, at the end of the day i could not even use the leg warmers i had rented since they were totally worn out and full of holes. I ended up having to go buy another pair before the party for another R102.00. The legwarmers were all rolled up when the lady at the front desk took it out and i trusted that they would at least check the quality before making it available for rent again. Upon asking for a refund when we returned all the items we were told that the amount is too small to refund as it would cost them more in bank charges???? What a useful excuse for a no cash business. So PLEASE CHECK YOUR ITEMS BEFORE LEAVING THIS STORE. Will not be returning to this store for future costume rentals.

St
Review №45

Good selection of dress up clothes.. fun stuff.

Na
Review №46

Shocking service received from Costume Caste in the Waterglen Shopping Centre! I just went there to hire a costume for our Gr2 poetry festival. They told me to leave my kids sitting in front of the store (alone) as kids are not allowed by the costumes (not the adult section or anything, their normal character outfits!) Needless to say I stormed out. Just phoned to chat to the manager and she told me that they pay a lot of money for their stock and kids destroy it! This was after I walked hand in hand with my two not causing any disruption. No apology - just kids are not allowed (well basically in their store!)!!!What parent, in their right mind, would leave their kids sitting alone in a store, out of sight!I am hoping they see this post so that they can change their attitudes and hopefully avoid breaking another child’s heart cause she didn’t get an outfit!

Fr
Review №47

For all your costume needs! Takes some searching but you should find something.

St
Review №48

Definitely the best selection Ive seen in Pretoria so far. Creative Costumes is great too but the others between Centurion and Pretoria East leave a lot to be desired.

Li
Review №49

Very nice costume shop, just wish it was in another centre. Water Glen has a reputation for being super dangerous

El
Review №50

Great variety party clothes available. And its great that they moved to the centre opposite Hatfield Christian Church. Much closer for us.

An
Review №51

Wow, great service!!! Will definitely be seeing me again and again

Na
Review №52

Very friendly and helpful staff but needs more sizes (there is alot of verity of different costumes and enough of them in qty, but they are all basically the same sizes)

Kg
Review №53

You will find anything you are looking for at a very affordable price, with friendly and helpful staff👍🏽

Ta
Review №54

Bad attitude of staff, not enthusiastic to help at all.

Fo
Review №55

Lots of costumes! Have to go! Very helpfull staff. Had a great time!

Pe
Review №56

Great little costume shop with really friendly staff.

Mi
Review №57

Very helpful in helping me find a costume. Wide varieties to select from

Xo
Review №58

Great service and the lady that was helping my son and I was super nice!!!

Mi
Review №59

Super cool shop with anything and everything you can think of costume wise. They even have coloured contact lenses.

Wo
Review №60

Very nice selection at a good price, and very nice staff

Li
Review №61

The staff and owner are extremely rude and unhelpful. The shop seems totally understaffed. Prepare for a long wait and poor service.

Al
Review №62

All you will ever need!

Be
Review №63

Great variety. And friendly service. Stuff to rent and a few to purchase.

JA
Review №64

Large variety of cosutmes..just a pity the staff form counter staff up to from manager / owner as well as the ground floor staff is very unfriendly, unapproachable and unhelpfull attitudes. This is not my first time going into the shop, felt the same previouss times leaving...it seems helping clients is a lot of effort.

co
Review №65

This is the place to be,awesome service and perfect costumes for every event

Ga
Review №66

Great service, great selection of costumes. Highly recommend these guys for any costume needs.

St
Review №67

Always willing to help - great service and ideas

Th
Review №68

Great place to get party/events costumes👏 themed occasions, great to hire

Jo
Review №69

Super rude owner/tannie. No ways to treat customers

Li
Review №70

Wonder Woman costume for my 11 year old. She loved the party!

Da
Review №71

Much bigger and with a lot more options available since they have moved. Easy to find what you need and helpful staff to help you.

Di
Review №72

Old clothes yes, the smell not that nice. The place to be visited when old style needed to be hired.

Ra
Review №73

Always good service and reliable place for costume.

Ka
Review №74

Very neat, wel stocked shop. Staff very friendly.

Sa
Review №75

Excellent collection of fancy dresses. Wide option to select from.

Ti
Review №76

From full costumes to bits and pieces, there is a large variety on offer. Had nothing but great service as the shop tried to fulfil my needs for a theme.

Bo
Review №77

Loved the variety of costumes. Clean qualitybmaterial. Effecient helping staff

Il
Review №78

Service excellence and caters for any occassion or party

Ri
Review №79

Helpfull staff. Little unorganized inside but cool place.

Lo
Review №80

Lots of choice and very helpful friendly service

Ch
Review №81

PLEASE NOTE: these guys have moved to the Waterglen Shopping Centre, on the corner of January Masilela and Garsfontein Rd.Love their new premises - lots of space, and they have a huge variety of costumes and accessories.

Ja
Review №82

Wide selection of costumes. Worth a look if you need to dress up.

Ju
Review №83

You should get what you need. Staff is very helpful.

Di
Review №84

The service is not good. The staff is impatient. The outfits could use an upgrade that is in line with todays marketing needs.

Ke
Review №85

Oh my word, you guys never disappoint

Ka
Review №86

Very friendly with helpful and happy staff willing to help where needed!

Ma
Review №87

Service is a bit slow, great staff when they get to you. A lot of different costumes. Most costumes is just a bit too small

Da
Review №88

Massive range of costumes at affordable prices. Friendly staff too.

Es
Review №89

Costumes for every occation. Here you can fullfill your fantasy.

Sh
Review №90

Good variety of costumes and accessories available.

Bi
Review №91

The shop has moved to the following address. Friendly staff always there to help.Willow Way Centre, Corner of Lynnwoodroad and Power street0081 Pretoria, South Africa

Li
Review №92

They moved from Lynwood but the new shop is a bit disappointing having a lot of duplications and not a huge variety. Was a let down unfortunately.

Be
Review №93

Always a decent selection on costume pieces and trinkets. A bit busy though

Yo
Review №94

Big variety of costumes and accessories.

Ro
Review №95

Very helpful and friendly service.

Ni
Review №96

Very friendly staff, very helpfull

Sa
Review №97

Has the biggest range! Dont have to pay a deposit!

F7
Review №98

For all your themed costume needs....

Ja
Review №99

Excellent variety and friendly staff

Re
Review №100

Good customer service!

Information
100 Photos
100 Comments
4.3 Rating
  • Address:Waterglen Centre, 402 Mendelssohn St, Waterkloof Glen, Pretoria, 0042, South Africa
  • Site:http://www.costumecastle.co.za/
  • Phone:+27 12 807 2243
Categories
  • Costume rental service
  • Costume store
Working hours
  • Monday:Closed
  • Tuesday:9AM–5PM
  • Wednesday:9AM–5PM
  • Thursday:9AM–5PM
  • Friday:9AM–5PM
  • Saturday:9AM–5PM
  • Sunday:9AM–1PM
Accessibility
  • Wheelchair-accessible entrance:Yes
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