I used Intelligent Computing a few years ago when they werent this big and I received WORLD-CLASS service. It seems as though as they grow, their customer service decreases. Earlier this year I bought a laptop from them that had issues, they replaced it with another one. This laptop worked well for about 3 months and they took it in. Its charger got broken (the outside covering began to peel off and the wires got exposed; nearly shocked myself when I plugged it in). Anyway, that charger gets replaced and this 2nd charger doesnt even charge. I sent emails, nobody bothers to respond. Save yourself the trouble and go to companies that believe in customer service.
I sold my old laptops to Intelligent Computing via their sister website webuylaptops.co.za and I am so impressed with their service!They arranged a courier to pick up the laptops once I had approved their offer via email. They then inspected the laptops to make sure all was in order and before I knew it they had transferred the money into my account.Its great knowing my old laptops will be used again instead of ending up in a junkyard.I highly recommend them and would be happy to do business with them again!
Absolutely great and super quick service.Id like to thank Arthur especially, for assisting and keeping me updated along the way. Friendly, quick and professional service.
Absolutely excellent customer service! In these modern times where customers have become just a number in an automated queue, it was so wonderfully refreshing to deal with the team at Intelligent Computing. Thanks so much to Andile, Jason and the very friendly receptionist (sorry, i dont remember your name) for going the extra mile to help me set up my sons computer. You guys rock!
They delivered my package on time and its exactly what I had ordered.
Bought a laptop from them earlier this year and it had some faults. I wasnt happy about how the first technician handled it, however Frank stepped in and did a great job.
Bought refurbished laptop here at a bargain price.
Absolutely terrible service. Your emails are ignored, and when you call the store with your query, they tell you to email. Dont bother. There are plenty of other places to buy computers these days - Id really wish I didnt waste my time trying to contact this particular company.
Great friendly service and good prices
Very friendly and helpful staff.
Good prices. Very bad service. Three broken promises in one order.
These guys know what they are doing and are always ready to help.
Great little place with almost all the bits and pieces you need for your computer- or can get it soon!
Very Bad service, Supplying secondhand equipment at new prices. I would much rather go to Digit Technologies thatn going ever back to Intelligent Computng
These people are so helpful. Very cool experience every time Im here.
Good, fast, affordable service.
Staff not knowledgeable at all, slow work pace. Over all had a terrible experience here today, I would suggest that you take your business elsewhere.Not what it used to be before they moved to Lynnwood
Amazing and Professional Service, Thanks for making my Life easier. Be safe
Good day AndileThank you for your response on my review, but it does not change the situation for me.Allow me elaborate; one of my business laptops was dropped off for repairs at your premises (which have changed location from literally one side of Pretoria to the other) while this whole delay was happening. Had I been notified that you have changed location I wouldnt have had you carry out the repair but would have rather had a closer supplier look at it. I was called with a quote only two weeks later to which I approved the repair immediately not to delay the process. I was told the laptop will be ready in a couple of days. After I had to follow up another week later I was told the laptop is ready for collection. I send my driver the same day to the other side of the city only to find out that nothing has been done to the laptop yet. I only received the laptop back another week later, by sending the driver again to the other side of the city.So you see I cannot afford these kinds of delays in my business hence the reason my comments was never to use your service again and people should know what they getting into when dropping off a PC at Intelligent Computing.I hope this have now outlined my frustrations in dealing with you.
Unique little shop with lots of server equipment. If you looking for spares or referrbished servers they awesome.
Lots of computer buying options and deals.helped me with a power supply for a laptop I never imagined they would have. Saved me a bunch on a new one.
Very incompetent. Damage my laptop by inserting wrong length screw in. Damage the keyboard. Forgot about my laptop as well
Friendly and helpful
Great friendly service, knowledgeable team. All round good experience.
I bought and paid for an HP Compaq 8300 elite yesterday, the website said there was just one in stock and I was pretty excited because I know this computer and it was a good bargain. I had hesitated because I had never even heard of this business before and I considered just buying from a vendor I know at a higher price, but I said I cant let this deal pass by and dived in I paid the money, and waited. This morning one of the sales executives and/or owner called to tell me the computer I paid for was not available, there had been some mistake and I have to either accept a refund or a similarly speced Lenovo M-something Ive never even heard of. I decided to go ahead because I need the computer and the specs are pretty much the same and even though to me there is no equivalency between Lenovo and HP, the Lenovos he sells do not come with core i7 and he upgraded it to meet thate original deal which for a small business cannot be easy or cheap to do. I recognise your effort to make reparations for this but I really hope you dont allow something like this to happen again.
Awesome and well priced refurbished IT products.
Incredibly disappointed with how horrendous the after sales service is. Good and well when chasing the sale but not after the fact. Bought the HP Probook which, everything was cool until I realised a few days later that a corner side of the hardware could not close tight causing the keypad and back to be quite loose when opened. I alerted them of this and the machine was collected for repairs. It then came back without the charger. Alerted them of this and they sent me a generic non HP charger that did not come with the machine. I reported this and was promised the original charger. 2 weeks later, absolute silence, still stuck with a charger that is half the length and causes the screen to glitch upon insertion. As a business youve got to be able to manage expectations and do damage control. Definitely never recommending the store nor making another purchase; which is unfortunate because as I mentioned, the pre-sales service was great.
Friendly and helpful staff. Good stuff for reasonable price. Parking available.
OMW never again. This prices is great but the service is terrible and the staff is totally clueless as the one has no idea what the other is doing, so if you get something repaired here follow up frequently as you will end up running is Circles if you just leave it up to them.
Fastsm and convenient customer service
Placed a custom quote for a server. After a little back and forth regarding specification and delivery address. The order was placed and paid. A few minutes later I got a call from the sales lady about my order. The hard drives were unavailable in the quantity ordered. Her technical team had organized a different configuration but provided more space and more stability. Will update once the server arrives :D
If you in need of a computer but have limited budget these guys will hook you up with a refurbished unite at a great price!!!
Friendly service. Always ready to help and prices are unbeatable.
Very helpful and friendly staff. Great refurbished quality products.
Ive yet to find a more affordable reseller... Ive been a client for the past 7 years and still they make it worthwhile driving from Centurion
I feel very satisfied once I have been helped by the staff. They are good in what they do. Thanx Intelligent Computers.
Excellent service. Very friendly and professional. Thank you
Good place for refurbished parts. Bring your own packaging though :)
Have a huge selection of second computer hardware. Also exchanged a supplied drive that did not work without any fuss, great service.
Doing a great job with e-waste.
Send through a refurbished laptop that doesnt work and make it a mission to return it with drivers that simply dont pitch up. Still waiting...
They made a mistake with the specs of the computer but managed it better than expected. Great communication as well
Quick friendly service. Any laptops and pc repairs they can fix.
The best place for good quality refurbished computers and computer repairs
Awesome service
I love this company,they have all you need in terms in computing. Nice service,locared in Rietvlei just next to Gezina
Computer solutions here
An awesome selection of quality refurbished servers.
Best service... Thank you
Very helpful staff however stock for particular computer items limited.
The ideal place to pick up refurbished electronics.
Thank you guys for the perfect service.
Excellent service
Fantastic pricing. Found them at just the right time.
Great value but sometimes under-staffed.
Waiting time but great job
Purchased an hp for a good price with same day delivery
Best pricing and highly skilled technicians
Nice place to bay second hand staff
Good value for money refurbished computers.
Great help with all computer issues
Great people, great service!
Great second hand deals for PCs, laptops and accessories.
Best service and prices on computing. No one better in whole gauteng
If you got money to waste & need a good rebuilt pc
Great service good Customer service
Great service great deals.
Thee best deal ever
Excellent and friendly service
Super and great service
Best I.T. Hardware Prices!
Lovely staff very helpful
Great service and prices
Very willing to help customers
The dude scratched his back with a screwdriver while i was talking to him.
Vast and professional service
Awesome and cheapest computer
Thanks for the prompt assistance.
Good value for money!
Have almost everything you could need.
Good service.
Honest, straightforward advice and pricing
Good pricing
Good service
Great assistance
Good service
Fare pricing