We were assisted by Ian whom we found to be very knowledgeable on computers, but also extremely helpful. I cannot remember when last in my life I found someone that went to the lengths he did to assist me, his efforts were astonishing to say the least. We had a very specific requirement and nothing seemed to be too much asked off him as he phoned branches, browsed the web and phoned us back numerous times. The amount of time he was willing to avail to us was truly remarkable. We say say thank you to Ian, he truly showed customer service beyond what we could possibly expect or ask for.
Bought a new computer at this outlet, and was assisted by Ian, who is extremely knowledgeable and helpful. He was willing to go the extra mile (1.6km) to make this a pleasant experience. Even contacted me at home to help me install and activate some of the programs. A big THANK YOU, Ian.Unfortunately, the same cannot be said of Eric – who also works there. Unhelpful, rude, arrogant, and in dire need to be trained in customers’ relations. REALLY not an asset to the store. He is the reason why I decided NOT to give Computer Mania The Grove, a 5 star rating.
I had problems with my printer which was not properly connected. I went to Computer Mania store and the manager referred Lovington to assist me. I expected him to come personally to my house. Lovington phoned and guided me telephonically. I was a bit skeptical because I am a BBT (Born Before Technology) I thought I would just mess up. Lovington guided me very well and took over remotely from the store. To my surprise, everything is functioning as I have expected. I have printed from my phone and also scanned from my phone. Life is normal again.Thank you Computer Mania.Kind RegardsRefilwe
These men really go the extra mile to see their customers smile. I was wrongly advised about the program that I bought and they added and fixed until everything was running smoothly again. Thank you Renier - your calm, professional manner really impressed me!
Always willing to assist with anything. If they dont have stock of any item, they are willing to source it for you. Great service.
Lovington Nxumalo to be of help on Team View on a Sunday afternoon is not heard off, thank you so much, your a absolute a model employee for your company,. i sincerely hope they look after you, again thank you, thank you !!!
Excellent service by keen and knowledgeable staff. Excellent range and best prices. Can definitely recommend them!
Took my box in. Guy checks it out says my motherboard is completely dead. I took my pc home and cleaned it myself. Wham bam its working fine again.They tried to convince me that I needed to buy a whole new rig.
These guys are pretty much legends. Helpful and friendly staff who gives great service (thanks Eric) 0and well priced. Not much more you can ask for really
Great service and advice. Thank you Ian. Will definitely recommend.
Great store, great staff. Very helpful. Prices very reasonable. Big thank you to the young man that helped me today.
We had issues reinstalling windows and Microsoft office on our new motherboard. Loving from Computer mania The Grove kindly assisted us using team viewer. He was very professional in his work and walked the extra mile to assist us. Thank you very much Lovington we appreciate your help
Bought a TP usb Link, return 10 days later as it is dropping connection. Told by staff member that turn around time for repair or replacement is 10 working days.I have followed up twice already after the 10 day period with no replacement or repair. Owner/manager dont call me back as was promised by Philip. Its very poor after sales and they have lost my support as a client.
Awesome service from Jason and Lovington.The guys are knowledgeable about laptops and giving advice based on your requirements.Friendly team,keep it up!
Very neat store, great service all round.
Extremely friendly, decent prices for great quality products.
Professional, experienced people who will be able to help and assist you.
I have been to the the shop once before, they are very professional and vigilant during during the pandemic we currently find ourselves in. I sent them an email today with regards to a repair, they answered me within half an hour. Fantastic service!
Great prices. Great service. Do check them out.
Very good service. Reasonably priced. Well trained staff and knowledgeable. Next time Ill walk past the competition to the answer.
Great store and great service!! Well done !
Very good service really went above and beyond to get my i7 8700 even though that branch was out of stock on that unit and they managed to get it for me the very next day. Im pleased with the service.
Fantastic service, I use them all the time!!
Very helpful and patient. Do have quality components in stock.
Great service from Lovington the Technician. Thank you
Custom build your desktop here. These guys are ultra helpful, friendly and know their stuff!
Very good service
Good tech support. Reasonable pricing
The service I got yesterday was excellent. Your guys know what they are doing. Especially thanks to Daniel.
The Shop is cool U May get what u want in terms of media
Excellent service technically Knowledgeable best in Pretoria
Great service, will definitely buy here again.
Great shop to buy hardware and peripherals for your computer. Their prices are good and never marked up to high.
Great service. Very friendly. Wide variety of computer parts. Good prices
Great variety and prices for good quality hardware.
Excellent service. My laptop was repaired very quickly and at a reasonable price
Good service. Excellent range
Excellent computer store, I used to price check at other stores but I learned that Computer Mania are always friendlier, mostly as cheap and they always have what I need, including good advice. If you need PC stuff or even just cable just go here first...
Friendly service with some good deals.
Great service thanks guys
Always happy to go to computer mania, the guys are always helpful depends on the problem, but products in store.
Great service
Great service and expert in hardware, software computers
Excellent help, staff are all nerds. They can discuss the pros and cons openly and never seem to sugarcoat things like the inept staff at Incredible Corruption.
Good service and helpful staff.
Professional service.. Very friendly people..
Friendly helpful staff, even whilst shop wss very, very busy.
Great service
Never had anything but helpful friendly service
Very helpfull and good prices.
Fantastic, knowledgable service.
Really good place to buy computer accessories
Takes waaaaaay to long to get anything might aswell order from Russia or america
Embarrassing delays in computer screen fix.
Best service in town
Thanks for the service and advice.
Excellent great guys
Good service
Always helpful.
Nice store to visit
Awesome service!
Great place
All IT needs
One stop computer shop
Great service
New beginnings......
Awesome
Its OK