Very helpful and friendly, a bit slow on the waiting system they have in place.
Went for datadotting, they sprayed on the outside of the rims, I didnt notice it until I stopped at another place, and when I went back all they said was sorry for this. So now I have to drive around with these purple marks on my cars wheels, that is showing on the outside..They didnt do anything to try rectify their mistake, and sugested that I try remove it myself.. Removing it will damage the rims.. So now it has to stay there.. only way to get it off is to do a complete refurbishment of the wheels. wich they are not willing to cover.This place is not recommended for datadotting.
Although very busy, still very efficient and didnt wait long.
Good facility to obtain vehicle road worthy certificate, but they also offer range of other services.
Quick and efficient, by South African standards.
NOT THOROUGH!! Took my vehicle for a technical analysis. Less than 1000 km later I lost a nut on the rear stabiliser and got stuck in the bush. Fortunately I discovered it at very low speed, otherwise it could have caused a lot of damage.
No bookings is possible, but I was there 30 minutes before they opened and was helped straight away when they opened. My telefonic inquiry was answered by a very friendly lady and my contact with the people on the floor was also very positive. Maneuvering a big vehicle with trailer might be difficult on the premises.
Great and quick service!
Dekra Hatfield is an established roadworthy centre with an eye for detail. Highly recommended and trusted by premium brands like Toyota, Lexus and Porsche and various other brands. If you wish to buy a car and want to have a greater peace of mind, spend the money and do a all-around vehicle inspection. As of Nov 2020 covid19 booking spaces a required so book early. Nov 2020 saw Saturdays being first come first serve on the slots for the day.
Always happy to bring my car here quick service
Quick, efficient and always a good experience when Ive been there for an inspection or microdot order.
I am almost 70 years old and was told to wait outside in the sun for more than an hour to await MPI & RW to be completed. Understandable about Covid. Surely facility can be created for elderly people to wait in more acceptable enbironment.
Best Dekra by far...no long ques
Thank you for fast and friendly service at Dekra Brooklyn.
Friendly technical staff. Overall service excellent.
Theyre friendly and welcoming
I would give them 0 if possible. I made an appointment two weeks in advance. We are experiencing loadshedding now. Instead of phoning me a day before or early the same day and communicating that they will be unable to do roadworthy as they wont have electricity... they waited for me to arrived fill in forms and then the power goes off i have to leave.The service I experienced was terrible. Its a good thing I had an appointment scheduled elsewhere at a different branch.
I arrived there at 7am because they only take 5 people a day on a first come basis. They only open at 8am and i only left the place at 10am. I sat there waiting for my invoice and watched 2 people who came after me get their cars tested and leave while I was still there. I shouldve gone to Hatfield rather.
Great service and politeness
Great Automotive Work center good customer service and very well Employees who make sure everyone on the road is safe i sent a couple of my cars for roadworthy and its a blessing
They were prompt in starting the test on time. It took 20 minutes and another 15 for the paperwork to be completed. Friendly service was provided
Very friendly staff, everything explained in great detail
Efficient, very friendly and you get a check-up for your. Reasonably priced
Fantastic experience
I would give a 0 star rating if it were possible. The staff members at front desk are rude. I booked an appointment for 09:00 AM well in advance. It was scheduled to end 09:20 AM. Upon arrival the appointment did not appear to be reflecting on the system. Once my car was scheduled for its road worthy test I was told to wait. After pressing for an estimate time I was told to wait 1h30 minutes as there were other cars ahead of mine. Why be so rude if you are paid to provide a service?
I dont know of just me, the day I was there in or something else unknown to me but Dekra Hatfield stuff members are not ok... I got there and showed them a voucher I got from one of their trusted clients, the madam and meneer at the reception just told me to sit down and wait while they went on sharing jokes and pretending I was not there for half an hour waiting to get help.I feel they somewhat as though they discriminating, like dont care because you dont look like you have the right surname, skin color, course hair, clothing etc.... somehow when you dont have a certain look then youre kept there for last min help cause they close at 14:000 from what I heard the lady tell another client over the phone while the time 13:30 when I left
Excellent friendly service
Great customer 3
I arrived early but roadworthy test was done within 30 minutes and certificate issued. I was happy!!
Good
Super friendly lady that answered the phone and assisted helpfully. She deserves every one of my 5 stars
Excellent friendly fast brilliant
Very helpful and very efficient. Great service.
Went here for a roadworthy test, but asked me to wait five hours and do not make appointments. Bad service compared to DEKRA Annlin, where I was immediately helped and got all the paperwork done within an hour, definitely worth the drive!
Im not quite sure why they have an appointments system in place if one waits 1 and a half hours before being attended to.
These guys know what they are doing. Highly professional.fast, friendly service.
I had a car put through a technical test here recently for a possible purchase. I do not doubt their technical expertise, but the staff were extremely rude. Make sure that you arrange with the dealer to meet them at the test center and make it clear to the test center staff that you are the one making the payment for the test and not the dealer, then proceed to make the payment yourself. If you do not do this then they refuse to give you the report and send it straight to the dealer, this obviously defeats the whole purpose of the test in the first place since you are not ensured of an accurate view of the report then.
Poor service I had I wait 20mnts to be assisted and the place is empty very poor service
Great, friendly service. The staff were very helpful and informative.
A quality car testing centre. Roadworthy tests, Multi point inspection and pre trip inspections done here. Small parking space.
Good service, but 35 min behind schedule 🙁
The service is proper
Very helpful staff
IT super
Quick and simple. A water station and/or TV would have been nice while waiting
Great place to get your Roadworthy Certification.
Fantastic.
Absolutely 100 % professional personell, friendly and masters of their professions. Excellent advice and recommendations.
Service and acceptance of the customers is excellent
Good service
Effective and efficient service. What more do you need.
Very NYC ddnt find any problem with them
This is a car insoection centre for insurance snd roadworthy. It is an upscale place located on Yan Shoba road just before Burnet road in Hatfield. Their services are approved by many insurance companies and is highly accredited.
Some seating for customers will be great
Good service
Good place
Friendly, efficient service.
The best place to go get a Roadworty or an tecnical inspection for extra peace of mind
Friendly and helpful staff, keep it up guys
Quick and good services
Excellent customer service.
Very helpful and professional
Quick and friendly
Very poor service and expensive
Poor customer service & communication
Good service.
Very efficient.
Waiting period should be minimized
Professionally always
Great and quick service
Superb service
Good experience
Excellent service
Best service
Good service
No parking space
The
Super service
Good service
Excellent service
Friendly staff