I always go there for most of my solo dates and it never disappoints, an amazing experience for sure. The food presentation is so professional, you practically eat with your eyes dreading to destroy the picturesque food. Upon indulging in the well prepared meal, its worth it, deliciousness. The service is cordial. Would definitely recommend itπ
This used to be a good place. Now it is just ridiculous. Today, they simply decided to open at 9h instead of 7h. Although 7h is even on their own website. The diversity of products is much less than it used to be. When you ask for a fresh orange juice, they dont have oranges. Freshly made bread spreads and pesto sometimes date from two weeks ago or just have gone bad. I cannot recommend this bakery anymore.
Its a very good idea but the way it has been managed is terrible and here is why, first the way they serve coffee or tea, the cups are hideous, you cant even pick these cups with comfort, a shop like this should have mugs with much bigger handles for more comfort, the seats are beyond bad, they are so hard, after just 10 minutes your bum starts to hurt, they should have a leat soft cushion to make it a little comfortable, then comes the service itself, I see they bake fresh croissant but they will only serve the cold and very hard ones, makes you thing what is the point of all this bakery and baking.
Great service and fresh, delicious baked goods. The Fournos Team very kindly wrote a birthday message for my Dads birthday on the order boxes (through Uber Eats). Thank you for helping our family celebrate when we couldnt see each other in person.
Thank you so much Warren and Kobus for the best service.Thank you very much Kobus from Head office for contacting after my unpleasant experience with the carrot cake I bought at Fournos The Groove Mall.I went to the store and met Warren who apologized regarding my unpleasant experience, and he offered me a full freshly well baked carrot cake, which I tasted on the spot and it was amazing. He offered me a cup of cappuccino to sit and enjoy my piece of cake.I had the best customer service from Warren, and he appreciated my feedback regarding the cake.
Like most Fournos, this one is also well located, good value for money and good service
Purchased a black forest cake for a birthday.. and I wish I didnt. The cake is extremely dry and tasteless, I feel so embarrassed for serving it.
Not happy... Firstly the wrong type of sausage with my breakfast, 2nd time sausage raw inside (blood came out) & not cooked well. 3rd time same returned sausages cooked again and brought to table....πSpoke to manager..... Is Fournos loosing its standard?
Well organized with friendly staff. Delicious variety of goods on sale
Service below par. Would recommend plausible alternatives.
Specially came to the Grove Fournos for cappuccino and cake and the doughnuts we ordered were stale. As a bakery I find this exceptionally disappointing as one expects fresh products every day. This was at 11am so more than enough time to have baked fresh. βΉοΈ
Love that mall. Always very clean.
Food excellent. Service good!!
Dirty mugs and when you order something on the menu they do not have it in stock. You ask for well done eggs then you get soft to a rare eggs, I mean what is the point in telling the waiter soft, medium or well done eggs? Spinach is not rinsed off and still taste like ground. Absolutely dissapointed.
Great food something different and good service
Always perfect! The food is extremely yummy and well presented. Not too expensive
Got an excellent service than I thought π
Was there yesterday. The waiter was incompetent. Told me I could put the cherry tomatoes from my salad into my omelette. Clearly he wasnt listening to me & misunderstood. I WANTED BACON & CHERRY TOMATOES IN THE OMLETTE. I ordered apple juice, my friend made the suggestion of cranberry, so HE decided on that after I asked for apple. Again, he wasnt listening to me. We sat there what felt like hours after our meal was done waiting for some sort of attention or him asking if the meal was good, that never came. I had to flag him down just to get the bill. Another epic mishap! He asked for a tip after his pathetic service. I usually enjoy breakfasts there because the food is amazing but the staff lately, definitely below standard. It seems they have no idea what the hell they are serving or whats in the restaurant to begin with. Sad experience for a place that always had excellent service, in the past
Huge bakery. Lovely outdoor seating as well as indoor. Good social distancing. Friendly staff. Lots of parking on that level but outside.
Always a pleasure enjoying a cup of coffee.
Excellent fresh delicasys. Friendly service
Nice pastry shop/cafe with a great selection baked daily
Thank you for your super service & delicious vegan meal.
Incredible service. They were able to accommodate a group of 13 + 2 dogs on 10 minutes notice. Food was great, as expected. Serious appreciation and awesome management.
Terrible experience. My team was served a platter of meat that was off last week. Management unapologetic. We often support this branch but are gravely disappointed.
The worst coffee I have tasted in a long time. Totally burnt and over R40 for a double shot cappuccino.
Devine breakfast we had with hubby.
Could not find anything to be positive about. Carrot cake bone dry with ordinary icing, scrambled eggs raw, cappuccino ordinary. Afraid to say this place is a Turkey ... wont see thanks giving
Good food and coffee
The breakfast was great! Were definitely planning another visit some time soon
Breakfast was average. Bit cold as well. Coffee was weak. Very unfortunate for a franchise which used to be excellent.Prices also increased a lot in 2020.
Yummy fresh baked goodies π
Great food, great location and great staff.
Excellent service and food
So sad to see a place that has so much potential like this. The food was ok and thats about it. If you are in the hospitality industry please have a passion for it.
Staff the best.Flies in restaurant is not exeptableππeasy to fix..tin of doom will do.Such a fantastic place..but had to leave.
Great food and pastries! Perfect for a nice lunch or coffee date.
I had an exquisite experience. Thank you.
I definitely will not come back! Ive just been to the ice cream counter at Del fournos and the assistant was extremely unfriendly and not attentive to my family and I at all. To make matters worse, the Stracciatella ice cream we had ordered had gone off. It was extremely sour and unpleasant. Definitely money wasted.
Very good service n food..pleasant environment
Very bad experience the waiter just dissapeared on us. We always had to ask for assistance to other waiters. Table was cleared a long time after we have eaten precisely 20min. And he attended to us on our 3rd drink asking if we want another. That time we want the bill. No rating at all 0
Eccellent place... Lovely food...friendly staff...we enjoyed it very much...
Very nice.
The bakery always has great, freshly baked bread and pastries. We went for breakfast and it was an extremely disappointing experience. The waiter was slow and inattentive. Half an hour after ordering I was informed that the chicken livers I had ordered were not available. Surely this could be communicated early? We then received half our meals before the others arrived later - everything was cold. We wonβt be going back there again and also wonβt recommend it to others.
Great platters,sandwiches,cakes and a lot more pastry goods.
This place could not provide a simple filter coffee that was not burnt and weak. Sort this out, you have potential.
Toasted sarmies on whole wheat were great. Baritsa is a cool guy, but his trainer knows very little about making a cappuccino, and have no idea what a flat white is.
Stopped here to get a quick sandwich on my lunch break. Everything was fresh and healthy ingredients. Attention to detail with the on-the-go packaging. I would happily go back. Looked like they serve ice-cream and cakes and there is a big sit down restaurant/coffee shop area with good natural lighting.
Very disappointed. Bought an Italian bread there today, which was cut and packed in a plastic bag. When we ate it when we got home, we found that it was not fresh and was probably baked the day before. Just wish Fournos would put a date stamp on the plastic packaging so that I can know whether the bread is fresh or not.
Used to be good but now the place is dirty, poor service and low quality food
Chocolate Cookies are stale but edible.Chocolate brownies are lackluster, has nuts in if anyone wants to know. The icing used on top is hard and tasteless.However their milk tart is very good.
Relaxed and good service.
Consistently good quality and a vast variety of baked goods, tea and coffee as well as light meals. Pleasant, welcoming vibe, nice for kiddies and families. Straightforward to reach if one parks on the upper level. However there is a corrugated iron walkway which blocks any outlook over the car park and beyond and is an eyesore. Hopefully temporary.
Very good good service
Our waiter was Kevin and he was so attentive, friendly, well mannered and certainly an asset for the company. It was an excellent experience having Kevin as our waiter! Heβs to be commended.
Always exceptional food and coffee here. Had the whole extended family here and we all had a very good brunch. Excellent chicken livers in mustard sauce! Bought some nice take-away baking. I find the quality to be high and the price very affordable.
Love the atmosphere, the service and the food
Fantastic restaurant! The owner is great, full of life and happiness, always smiling and making sure all his guests are happy. The food is brilliant, wholesome, full of flavor and well presented. The staff are attentive, friendly and helpful; and they brought the food pretty quickly even though they were quite busy. Highly recommend this for breakfast, brunch, lunch or coffee! The coffee is lovely as well Illy coffee if Im not mistaken.
Lovely coffee, good service
What an interesting place to be at
I liked it
Had great service everytime Ive visited β€
Always a pleasure to shop there. Food excellent
I love this bakery. Sometime you can smell the fresh baked goods on the other side of that mall. Great food and awesome coffee.
Nice ice cream. Friendly staff
Meals are fresh and portion sizes are perfect, very accommodating to personal diatary or allergy needs.Service is a tad slow, especially on busy days as the bakery is quite big.The outdoor patio is beautiful and relaxing, perfect little bakery to escape to during a busy week
Dont buy the coffee it is just hot water.. absolutely disgusting
Brilliant experience.
Dirty cups, constantly no stock when you order something.
Every meal is really filling. Not shy to add generous food amounts. Tasty and food quality. Service is good. Freshly baked every day. :-)
Had a great time but i miss eva the lady works there
Must try the chocolate croissants, along with the many other treats and spoils.
Food always good!!! Having breakfast almost every day there. Waitress very friendly and manager always greet and ask if is everything ok. Price so affordable. Highly recommend!
I bought a chicken pie, cheese pie and petite four. The only thing I would eat again here is the cheese pie. The chicken pie had a total of 2 cubes of chicken. The rest of the pie was filled with a paste of sorts. The petite four is supposed to be made with Marzipan - it was just coated in icing. A real rip off to say the least. Very disappointing...
Excellent service
Delicious food, great service! Will definitely recommend
Great...just missing the custard slices
A good bakery /cafe combination. Service is ok, but oddly, you cant order any baked goods from their own bakery in the cafe.... π€
I bought a cake there on Friday, I normally buy my carrot cake from fournos bakery in Irene centurion. The cake taste good as always but the service I recieved from the cashier βPamelaβ was just awful, teach your staff to treat people equally no matter what the skin colour may be.
Ive been there three times in a row now that they did not have beesting in store. A menu item as per there staff. Apparently always sell out on Saturdays and then they do not remake for Sunday. Maybe make more for Sunday clientele. Fortunately I found another bakery in Menlyn retail park that always have beesting in stock and dare I say beter tasting.
Menu is Lacking vegetarian variety, but they are extremely flexible. Best vegetarian wrap!! Thank you for accommodating me
Excellent pastries, great coffee and good service! The menu-breakfasts arent that great but still above average. Will definitely recommend.
I was at Fournos the Grove yesterday and forgot my other phone. They called my friend this morning to indicate that theyve got my phone. Thank you Soooo much. God bless. By the way I enjoyed their chicken salad yesterday. BigUps
Very friendly staff, our special order was taken very seriius and they went above and beyond on the order.