I was looking to buy a new hob, specific model needed as the aperture was already cut, but could not find stock anywhere, even the supplier was out of stock. I reached out to Bafkho who confirmed they do not have stock but then went on to search the item on my behalf, without me asking them to do so. After they sourced the item they then arranged for pick up and arranged for overnight delivery. I went from searching for this item for more than a week without success to having the item delivered in 1.5 days. Not one of the well known retail stores even offered to assist, merely saying supplier out of stock....Such dedication to customer service is rare in todays time and I can not begin to express my gratitude to them for their dedication and service.

Not impressed at all...

Not impressed