It was good, not great. Could have been better. There is always room for improvement.
Although the whole order on line did not go through they prepared the outstanding pizzas within 15 minutes. Outstanding service. Thank you.
Great deals....pre-order to avoid the long wait otherwise Pizza is delicious.
They were extremely busy and still managed to get my order out in about 20-25 minutes. I was impressed with the good and friendly service, and the pizzas were great as always!
Pizza was delicious Waite time 15 min after ordering. Not bad for hou bussy they was
Every order placed so far has not been without some sort of hassle. Orders are wrong, more than once. Your staff need to learn to speak clearly as half the time, you cannot hear clearly, you have to ask that they speak clearer or ask them to repeat themselves. Then they get it wrong when they repeat your order back to you. Seriously, learn phone etiquette.
Nice , although personnell can be more friendlier especially persons taking and giving the orders out
Best pizza ever! Like thats it, its just the best. Fast service with friendly staff and great value makes it worth checking out.
When you are hungry, nothing tastes better than a pizza pie at less than a Garage Pie and double the amount of food. Tastes much better too!
Been waiting 1h 30 for my order and my guests left and am still waiting and have to pay R200 coz papi took his time with the food am not happy at all
Gr8!! Friendly staff! Fairly busy but well worth the wait, best pizza in town
Friendly staff and lots of good pizza, trying their best to make it a good team effort
Good food but waiting time was bad.Online order said 30 min.Got there after 50 min and still had to wait another 30 min
Quality over quantity please, had to go to the bathroom the whole day. I had to go to hospital as well, so is 129.90 worth it for more than R1k of medical expenses?
Good pizza. Friendly stuff
The Pizza Pies are well perfected here and as a student i love the 2x Large Pizzas special for the cheap price of only R130😱
Bad service. Team members with attitude. Waited for my order for more than 45minutes and no one bothered to come and tell me why. People who came after me got their orders faster than me and its not like I was waiting for 10 boxes of pizza. This store has a terrible service. I would never ever suggest this store to my beloved friends. Others were cleaning while I was waiting for my order,you could see that customer service is not their thing. Their packaging was dirty and now that we are in difficult times of covid19 clearly they do not care. Am very disappointed by the standard of this restaurant.
Ordered online. Went in twice for pizza and was told not ready...third time it was cold...so clearly they didnt check properly.
Great service and the staff member attending to us was exceptional. Thank you
Food is always excellent, but I recommend ordering online to collect because waiting time can get very long.
Bad service these days the place is going backwards on quality. Got classic cheese pizza that had park pieces on it even places with chili. Its unacceptable. Have also ordered pizza online then when we come in they say they only made one of the pizzas then we have to wait for the other one. The staffmember also dropped our pizza pie and expected us to eat this. Please organise your staff on ordering system and look at the quality food they make. Until then I will buy elsewhere like at pizza etc.
Staff not very friendly to help you. Mushrooms and pineapple was not available for my pizza
Going the extra mile for an avocado! Thank you! 👏🏻
Racist service a guy ordered 30 minutes after me and got his order before me very very unprofessional!!
A very well organized pizza business with lovely pizzas an pizza pies! Their specials are appreciated by young and old?
When we there their where a few problems with the online booking system, however despite this they still gave good server. Keep it up guys
They are friendly. They listen to what you have to say. They always make great recommendations for what to buy. They are fast to deliver an order.
The worst service ever , I experienced racial discrimination and had to request as refund Id rather support pizza hut or Potch pizza then go back to Romans pizza Potch 🤞
Horrible service. I have waited two hours for a pizza that the staff said would take half an hour. Additionally, its close to closing time now so I guess I will never be delivered my pizza. Absolutely horrible.
The pizza was soo nice..the workers are friendly and the place is clean
Great quality for money. Very popular so be prepared to wait a bit for your pizza 🍕🐱
Their delivery took longer than expected. Asked for 4 extra cooldrinks. 2 cokes, 2 coke zeros and a cream soda. When they arrived I got 2 coke zeros , 2 sprite and 1 coconut pine. The delivery driver told us the shop said that they dont have extra coke to give us but only give cokes to the costumers instore.Why did they let us order coke if we could not get it or why didnt they call us and said they dont have coke and let us choose different types of cooldrinks.One of the pizzas was correct and the other one wasnt what we ordered.
Good service. Pizza took a while. But was worth it.
Excellent pizza pies. Friendly staff and good kitchen staff. Highly recommended.
The friendliest service Ive ever received...the lady I was taking to was the kindest.
Good food on time. The staff are very friendly. It is a nice experience to buy food there.
Fast service and friendly people. Pizzas still very hot once its delivered
I love pizza from here
One problem :Need to order in store or online...No telephone ordering option
One of the better romans in North West
Friendly personal.
Disappointed. I ordered pizza without pork. It was all over both pizzas. Cats enjoyed it though
The lady that answered the phone was really friendly. The food was a disgrace and I have never seen anything like this before when supporting other stores in Gauteng. I was buying food for my customers but will most definitely not support this filthy branch again. Disappointing.
I order large pizzas with thick baseThe base was fresh tender hot deliciousOh man marvelous.
Always good service! Love the pizza pies!
I liked it
Great just great
Pizza was really nice but the sweet chilled chicken was really spicy. More spicy than usual.
Great food, just try and go when its quiet as they tend to mix up orders when it gets really busy.
Theyre pretty slow but I like their pizzas
Fast and friendly service
Service was great and pizza was delicious.
Very nice eatery. Very friendly staff well done on that but new pizza pie is tasteless. We also had the same pozza pie at Romans hartebeespoort. Potch romans can learn from them.Other than taste/flavour we do like Romans overall
Bought pizza pies there and it was delicious.
Pizza are always fresh, and tasty. A bit of a wait on an busy day but nothing more than any usual restaurant
Pizza Pie is delicious!! Always getting good food and awesome service.
Not happy with the pizzas,service was great,but I prefer Debonair & Panarotie pizza. Quality of toppings for Roman not for our family.
Food is great but the waiting time is way to long
Very friendly, helpful and professional staff that made my day. Very well prepared pizzas were quickly placed in the wrapped containers for us to enjoy with a nice cold beer. Well-done. We will support you again soon.
Great service !
Gluten free tastes great - 4 months ago.I do love Romans Gluten free pizza very much, but after a long lockdown I was so excited to get a pizza. I ordered and upon collection was informed that there was no Gluten free so they made me a thin base. I am allergic so Gluten free for me is not a choice. I was disappointed again.I still love your pizza but please can we get it right....... 🙏🏻.
I love the friendly customer service and as for the staff at the back please adhere to the mask rule, they kept putting the mask and pulling them off.
It was beutiful and chilled. I had a good time
Waited 40 min fir my order, not used to wait this long at Romans. 😔
Extremely friendly and helpful staff, even in busiest of times. Pizza is alway top notch.
Service was great. Cashiers are a pleasure to work with.Prices are reasonable to cheap. Pizzas wasnt the best Ive ever had but for the price it was excellent.
Price, quantity and quality wrapped in a awesome package. Yes, you can get a better tasting pizza at other places. But not for this price. Romans has been our our go to pizza place for the past 10 years. Enjoy...
Good service
Power outage in Potchefstroom with Romans Pizza as one of the only Fast Food outlets with power and the best service ever. The ladies serving at the counter have the most amazing personalities and were so joyfully happy and friendly and we were served in our own language Afrikaans. Very impressed with the pizzas and their assistance. We will definitely be back next time ......
Extremely slow even though not very busy, was given an attitude when waiting for the food. Waited 45 min for 2 large pizzas.
Friendly and fast service - thank you!
After ordering, wasting my airtime I was told that they do not deliver. Considering that I asked if ever they do deliver before putting in an order.
When something costs R71.80 or R21.90 then the cashiers round up and thus steal money from clients. Very unethical. Also, once pizza is done it stands for about 5 to 10 mins before they call out the slip. I had to go to the cashiers and ask for my order after they completely missed my order and called out order after mine... if i wanted cold pizza i would order from MrD. Cashier also chased me out of store even though i was just standing inside, out of the cold wind, respecting social distancing. There were only about 5 people in the shop including me.... wont support this branch ever again. Wasnt the first time bad service has been received here.
It serves delicious pizza but can become very packed at times otherwise service is god as well. Highly recommended.
Please change your times on the website. I drove 87km just to be told that they are closing at 8. And on the website is 9 o clock. You waisted my time and gas money to come to romans for nothing.
Very long waiting times. Food is good.
Amazingly delicious ♥️
Romans always has yummy pizzas. Just been a little too oily for my taste these past few years. Tangy Russian is my favourite, but Im resorting to other pizza places because its just a bit too oily for me.
Ordered online at 12:00 to pick up a chicken salad at 13:30. Giving enough time therefore. 13:35 I came to pick my order up just to hear “sorry it hasnt been made”. What is the use of ordering ahead then. Pathetic. Is it so difficult to get a simple order correct??
Best staff - always friendly. Food is always quick, hot, fresh and of impeccable standard. Would recommend tenfold.
Always keeping there customers happy
They dont take customer serious
Fantastic food😳
Great. The best
Best service
Awesome pizza
Nice pizza. Good service.
Such friendly staff!! Great service and would definitely recommend!
Staff was friendly and welcoming. The pizza was excellent and I would recommend 11/10
Great pizza. Friendly service!!!!
What great service we received.We called and ordered our food ahead of time.When we arrived our food was waiting and ready to be collected.Their food is really fresh and delicious.The staff are also very friendly and helpful.
Fast service. The pizza is always standard. And always delicious.
Good quality food with friendly personnel.
Good pizza. Queues can be really long and very disorganised during peak times. No proper queuing system in place, people just bunch around the counters. A queuing ticket would make for an excellent improvement.
Out of all the pizza places, i highly recommend this place, best pizza, good prices, i have been at many pizza places, and other romans places too, i will still stick with this romans
Friendly service always