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Nandos Potchefstroom Riverwalk Drive Thru
Cnr Nelson Mandela Dr & Govan Mbeki Ave Shop 222, Riverwalk Shopping Centre, Potchefstroom, 2520, South Africa
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Review №1

Only ever use the drive through. The staff are very polite and competent. There is sometimes quite a long wait when compared to other fast food outlets, but the quality has been generally consistent. The healthy options do not live up to the marketing, but this is more a comment about the chain than this particular establishment.

Ka
Review №2

The service was great, but you wait for long on the line before buying.

Ku
Review №3

The staff has a great attitude towards the customers although they are all in the kitchen and no one is available to assist you when you place an order, a slight change will prove to be beneficial. But Ill just like to add that the spicy chips they serve are by far the best Ive had, hopefully they can show the other Nandos franchises in small towns

sa
Review №4

I love Nandos, but the new dessert is not that great. Bring back the Churros please!!!

Hl
Review №5

You order online when u get there your meal is ready. Effeciency

Lo
Review №6

As you expect from any NandosThe take out seating during social distancing could have been made nicer but we got our food quickly and was to our satisfaction.

Pu
Review №7

Yes I passed there on Wednesday and ate nice from drive true, and they abide with Covid 19 regulations. I even use the rest room nice and clean friendly staff it was nice and quiet

Ch
Review №8

Received the best service ever,the employees at the drive thru were so patient, friendly and extremely professional. Honestly I have never experienced such excellent customer service, truly impressed.All Covid-19 protocols in place, definitely setting ones mind at ease. Well done on keeping the public and your employees safe Nandos.The good food was an extra bonus obviously 😁

Ju
Review №9

Staff is friendly place is neat and the food is to die for Best chicken in all Provinces and I have tried all 8 Provinces. Keep it up. I once took 43 staff members for lunch and service was excellent 😚😚☺

Wi
Review №10

I always love Nandos, but this is the third time i order a pulled chicken and cheese pita but when i get home i have a normale chicken pita! I hate the normal chicken pitas.

ch
Review №11

Free take-aways for the Shout-lt-Now DrKK team...thank you so much

Jo
Review №12

Utterly useless!!! Keep giving them chances to improve, but doesnt. Was absolutely last time I ordered / bought from them. Wrong food, cold food, there is not enough space to elaborate.

Bu
Review №13

They got my order wrong and I only realised when I got home coz I ordered online when I go there they just gave me the bag

An
Review №14

One of the best Nandos outlets in the NW, cleanliness, good customer service 👌

Cl
Review №15

Very slow service. Bad

Ch
Review №16

Excellant one of the best I have been to in the world.

Di
Review №17

Booking online or through MrD were I informed that items were not available. Driving thru I received all my original items at half the time.

Th
Review №18

Staff are incompetent. You wait for some time. Repeat your order 4 times and it stillArrives at the table wrong. Then the cashier has the audacity to instruct me to calm down when he was wrong!Total incompetence to the next level.

Ki
Review №19

Adding on to @Tinelle Groblers complaint. Besides complaining the cashier also had a very cheeky attitude! Was a very unpleasant experience would not recommend.

He
Review №20

The whole menu was not available due to stock availability. The chicken though was exactly how I remembered it from the last time I had it. Perfect consistency by Nandos Potchefstroom.

El
Review №21

The staff was very friendly, I was assisted by Tshepo and Karabo...

Ru
Review №22

Had a bad experience. Maybe you’ll change my mind in the future.

Si
Review №23

The shop closes early, trading hours says 20:00 but its 19:08 yet the door is locked

So
Review №24

Great for a quick bite of over-saused chicken. If you love sauce & dont like the taste of chicken, its the ideal spot. Im just glad there was a KFC nearby where the taste is honest & reliable. Nice restaurant, with friendlies none the less,, serving the dictates of a h.o. whos never bothered with a survey to establish likes & dislikes

CJ
Review №25

Efficient service. Friendly staff. Good food, always!

Qa
Review №26

The place was poorly ventilated, only one person working the till, our food came after like 35minutes and it was not complete. We honestly didnt enjoy the service. The food was delicious nonetheless

fr
Review №27

They dont give you what you ordered

Es
Review №28

Awesome service from very friendly and cimpetant staff. Andries thank you for going the extra mile to sort out the vouchers. You and your colleagues are superstars.

ma
Review №29

No good at all. They gave me a raw corn 🌽 and cold as well. Was very very DISAPPOINTED and could not go back as was driving further and did not check in the spot - Mamiki

Gw
Review №30

Regular client excellent service...Friendly and drivin staff fantastic food

Mi
Review №31

They were ok but their chicken was just a but raw on the inside but the rest was good

KA
Review №32

Fantastic drive though experience. Really enjoyed the food too.

Mi
Review №33

Enjoyed my meal. Chicken is juicy and tasty.

Du
Review №34

Fantastic service and the food was fresh

Vu
Review №35

Bad service, we ordered our food and went to the table at an outside place where there were umbrellas the floor was dirty the tables were dirty and not organized, we had to arrange them ourselves. I asked the waiter to bring a cloth to clean the table, she never came back, then I had to go by myself it was then they came. The waiter brought the meals and we had to wait for some time for our rolls and drinks. I also went and ask them for salt. Very bad service indeed.

Sh
Review №36

Convenient for traffic along N12 to Joburg

Pi
Review №37

Good things come to those who wait!!

ol
Review №38

A nice and chilled restaurant to eat out with family

Nk
Review №39

Had a nice experience staff was very friendly

Al
Review №40

This is the best ....always friendly and helpfull the guy hrlp us name is Andries he ia a friendly and most nice person and the food is always hrlp there always comeing back too our fav place 😊😊😊 if i got i will hive 10000 stars keep up foning good work

Ma
Review №41

Was great service.. and the food tastes luvly :)

ch
Review №42

Did wait long for the food but when it got there it was great

Di
Review №43

Excellent example of what a Nandos should be like. Great food, very clean restaurant and most of all friendly employees.

Ar
Review №44

Nandos has the most friendly staff ever. The food is great and the waiting timebis bearable

An
Review №45

Nandos standards really dropped. Very disappointed

Pr
Review №46

Good social distancing, weird sanitization process though

Pi
Review №47

Great quality food and construction. The workers, however, could use a boost in morale.

Ka
Review №48

The worst Nandos Ive been to. The place was filthy dirty. Our order took forever to come, and when it eventually came, they got one of our meals wrong. We were promised glasses for our drinks, they never came. Really poor service.

Ma
Review №49

Friendly staff, very delicious food as usual. The place is clean, enjoyed my meal

Le
Review №50

Excellent service and food!

Ti
Review №51

Terrible service... The guy was very unhelpful, lazy and rude... He also refused to take our vouchers and had a terrible attitude... Our order was erong as well

Na
Review №52

Good service and quick

ke
Review №53

Conveniently located, clean with friendly professional staff

Jo
Review №54

Food is healthy and affordable on other hand the service is so excellent👌😍😍

Vi
Review №55

Good food. And nice to sit and eat

Ri
Review №56

Quick nd friendly service rendered

Vu
Review №57

The service was bad!!!! Very bad.will never be there again.

Ro
Review №58

Great Service. Friendly waiters. Thank you Nandos.

El
Review №59

Food very nice n friendly staff

AL
Review №60

Very helpfull and quick servive

Gr
Review №61

They had our order wrong. All 3 meals had something missing. Food was still well prepared.

ma
Review №62

During month end they have to be ready for high number of customers. Reason being that they told me I have to wait for 15min to get my order (whole chicken). And pity you pay first & tell you other story when youre about to collect at Drive thru.

Ma
Review №63

Friendly staff and quick service

Br
Review №64

Fast and friendly service

Yv
Review №65

Lovely and spacious. Good options, drive through, take away or sit in. Fresh juicy meat mmm!!!

La
Review №66

I hot a Wow service from the friendly staff

Ko
Review №67

Very good chicken and good taste. But the fries are still to be improved.

Ma
Review №68

Small chicken. Not worth the price

ip
Review №69

Nandos messed up my order

Fl
Review №70

Excellent service

Le
Review №71

I was not happy at all my wedges had no salt at all ,I ordered garlic cheese roll but when I got home there were not there and unfortunately I couldnt go back cause I was in Carletonville very disappointed.

Si
Review №72

Great food and friendly staff to brighten up your day.

Mm
Review №73

The service is great.

Om
Review №74

Worst service ever , so disappointing 😩

Ph
Review №75

Your menu rocks is a real healthy me..I cannot complain...

Me
Review №76

Drove through on our way home which is Vierfontein ordered a full chicken cut into 8 with 3 sides only to get home and find 2 pieces ( a thigh and drumstick) were missing. Unfortunately when we got home tried to call and store was closed already and when they gave us the order they took our slip back. Utterly disappointed and food ended up not being enough for us. Kindly remedy this as we did pay for a full chicken. Check your surveillance if necessary!

Al
Review №77

The service was top notch

Sb
Review №78

Table allocation During lockdown is ineffective

Aw
Review №79

Poor service and no same like food Nandos Johannesburg

Ma
Review №80

5 star rating for the awesome service, food is on point as always.

Ad
Review №81

Friendly service and food is delicious 😋

An
Review №82

Funky decor, nice atmosphere, awesome service😋

El
Review №83

Good service!

[x
Review №84

Best.I always call to place my order in advance to reduce the duration of weight. Order always perfect, to the t.Cosy environment with several different kinds of sitting options, great for 2 or even a group of 10.Modern, Contemporary interiors.

Lo
Review №85

Because i had better Nandos and i love Nandos very much the best ever is vanderbijlpark

Re
Review №86

Good service. If only the service was faster.

An
Review №87

Friendly staff...welcoming environment...lovely good. Enjoyed service and a clean and relaxing place. Meals prepared perfect and served hot...i love the place!

Ts
Review №88

Enough parking and friendly staff

Mo
Review №89

The level of service wasnt good. The teller wasnt helpful and looked unfriendly. The waiter brought food with cutlery only wrapped in serviets. There were incomplete seasoning spices on the table,nit even showing us where to collect sauces.

Le
Review №90

Very good service friendly, fast and very clean and all reguations are observed

Vi
Review №91

Very friendly and helpful staff..very attentive

Mi
Review №92

I like the colors used in decorating the eating area! beautiful, have enjoyed the food as well

ku
Review №93

I was waiting in the drive thru for my food after paying...and gosh did we waited!! After getting to the front, I asked what the reason for waiting so long was, I was told they were working alone. Mind you three cars were in front. Not a long queue but still unacceptable. Can the manager help?

Ne
Review №94

Nice place service was good

Ke
Review №95

Loved it

Ts
Review №96

Good

pa
Review №97

Service is very fast even if there are shortage of staff during this pandemic.

ts
Review №98

Went there twice, service was poor and the food wasnt great at all.

Cu
Review №99

Their chicken was not good as vereeniging nandos. As well as the stuff service. Maybe they do it so fast for earning too muvh money thats why they Didnt look after service quality. Hope so they will upgrade their service.

Ha
Review №100

Did a sit in. Worst experience ever, nobody bothered to come to my table as I needed a doggy bag. I could have sat here the whole afternoon and nobody would have acknowledged my presence. I keep looking up to make eye contact, and they looked at me and walked away

Information
100 Photos
100 Comments
3.6 Rating
  • Address:Cnr Nelson Mandela Dr & Govan Mbeki Ave Shop 222, Riverwalk Shopping Centre, Potchefstroom, 2520, South Africa
  • Site:https://www.nandos.co.za/
  • Phone:+27 18 294 3711
Categories
  • Chicken restaurant
  • Chicken wings restaurant
  • Dessert restaurant
  • Family restaurant
  • Fast food restaurant
  • Health food restaurant
  • Takeout restaurant
  • Portuguese restaurant
  • Restaurant
  • South African restaurant
Working hours
  • Monday:10AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Service options
  • No-contact delivery:Yes
  • Delivery:Yes
  • Drive-through:Yes
  • Takeaway:Yes
  • Dine-in:Yes
Health and safety
  • Mask required:Yes
  • Temperature check required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Highlights
  • Fast service:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible seating:Yes
  • Wheelchair-accessible toilet:Yes
Offerings
  • Happy-hour drinks:Yes
  • Healthy options:Yes
  • Quick bite:Yes
  • Vegetarian options:Yes
Dining options
  • Lunch:Yes
  • Dinner:Yes
  • Dessert:Yes
  • Seating:Yes
Amenities
  • Good for kids:Yes
  • Toilets:Yes
  • Wi-Fi:Yes
Atmosphere
  • Casual:Yes
  • Cosy:Yes
Crowd
  • Groups:Yes
Payments
  • Cash only:Yes
  • Cheques:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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