For an industry hit so hard by lockdown restrictions you would think they would list a number that works, or at the least have an alternative number. And with their app being a laughable disaster they obviously dont need the business.
I love their smash burger, and theres also a bar
I love coming here whenever Im in town. Friendly service, good quality food, great people. I would absolutely recommend it. Even during loadahedding they are great (limited menu though).
Love Love this place.. The service was great and fast.. The food came warm, flavorful, Tasty.. Very friendly staff, even got to meet the owners Mr Powers lol.. such a great champ.. The place is very vibrant.. Very chilled place to take the family and friend for that yummy juicy burger and the over flowing milkshakes and wings are to die for.. 12/10 for me.. Perfect place indeed..
I ordered two double cheeseburgers, 8 bbq wings and large chips. I was however very disappointed in how stick dry and burnt the chips were. I couldn’t even eat them.
The food is allways good here. Service as well. A nice place to gather with friends and share a mea.
Love the food, bit noisy though
Delicious, but should introduce a halaal menu
Gosh, from the great service coupled with the friendly faces to their delicious delicacies tagged with affordable prices. This is a great place to visit when you are in the area.
Sorry to say. Was my first time there. Think its expensive. Poor music. My food was horrible. Best thing was the milkshake i had. Will not go there ever again.
The food delicious, Covid-19 regulation well followed and the water was friendly.
Great light meal👍🏿👍🏿👍🏿
Really had a great time. Loved the food , the staff is very friendly an all round great restaurant experience.
The staff are always very friendly and helpful, you are greeted warmly. You can expect to wait a while for your meal during their rush hour as they tend to get packed, however the wait is always well worth it as the food is perfectly cooked and delicious. The quality of their food is always tops, however the franchise itself is a bit overpriced. I enjoy the vibe and have not to date ever had a bad experience at Rocomamas!
They gave me a burger without a top bun 😞
The food took forever and when arrived was cold. Nobody checked on us for drinks. The order arrived incorrectly. People who ordered after us received their food first. We wont be back. Customers next to us with the same issue.
Nice ambiance. Friendly staff members. Great location
Best fries around, super.
Nothing but a great service received. See you again very soon.
Excellent service and outstanding food although a bit pricey.
Nice food but slow service
Great service, I will ring again
Very good service, great food. Card machine wasnt working
I love RocoMamas in general but I love that this one has a balcony for one to sit outside and eat as an option. The one time I went to this one in particular, the waiter was not paying enough attention to us but thankfully all our orders were correct. They could also put in sun blocking shades for those sitting at the balcony. Overall a good restaurant that I would definitely visit again.
The service and the food were perfect 🥰
It was really nice, waiters were great.
The best hamburgers in town!
The service was OK but the amount of salt on the fries and wings was too much.
Excellent service good food
Love the friendly staff . Best customer experience ❤️❤️❤️❤️❤️ I just forgot to take down name of the lady that assisted me.
I loved the vibe. Was also very impressed that they had kids doing some job shadowing at the restaurant. I really enjoyed my visit and the waiter was also very good. I will be back in January.
Nice view...and remember the chilli cheese burger is still the bomb
The service is slow but the food is great
Delish burgers and wonderful service
Soul food galore. If you need to eat for comfort then its definitely the place to go. I tried almost two thirds of their menu now and their meals have been absolutely delicious. I love RocoMamas and its child friendly too. My child loves it too.
Service is excellent, food is great, tell your friends to tell their friends that Rocco Mamas rocks!
Love the wings.
Horrible service,we waited too long for someone to come give us the menu, we had to ask for the drinks menu. The food was good though
The food was great... but the service was a bit slow.... But then, there was also this one waiter who was really great. He communicated well with the customers and he is very enthusiastic about his work... He made the whole experience fun...
Emily Tsinga was just amazing... She was on top of her game. She gave us a very warm welcome, great service and amazing food. Her timing was on point. Though the restaurant was busy and she had other tables to serve, she was checking up on us as if we were her only customers. Shes 5* and a great asset... She will make a great Manager if shes not one already...💗🌻
The ribs were not done properly
The dishes are prepared carefully. It is also clear that the staff care about the product they bring you. A rare trait in Polokwane.
Super fun... Friendly staff load of menu choices. Thumbs up
Its a beautiful place very quite andSafe
This place is very good, calm and and so relaxed. Their services are very much appreciated and affordable. Ted was our best waiter of the day, he is so friendly calm and patient.
It was marvelous 💃💃💃❤️
Fast, good, and expensive !!!
Its was great, nice fries and burgers
Excellent food and draft beers
Burgers are really really good. Music was not to my taste and a bit loud. Service is quite slow so dont wait until youre famished before going. They should invest in proper tomato sauce - comes in a Heinz bottle but thin vinegary sauce like Wimpys. Only one ladies room is a bit of a problem. Will definitely order takeaways in future because the burgers are awesome
Waiters are so kind.They respect everyone ( they dont undermine customers).They make you feel at home.Everything on their menu is perfect.
Burgers ... FANTASTIC! Service ... GREAT!Very friendly people and they just let you feel that you want to stay a little longer. Great vibes of comfortness between the guests as well.
Overselling the burgers , didnt not enjoy the burgers
Great food
Nice place
Our waiter was really nice
What an amazing experience! Thank you Tinashe for your exceptional service and brilliant sense of humour. Pity we dont stay in Plokwane as we would have visited you constantly!
Waiters and management were extremely friendly and eager to explain the menu, specials and the competition they were running! Food is very reasonably priced! The burgers are AMAZING!
Not as good as I thought it would be. Bought patties that taste the same as those of Steers and Burger king. At the price I expected hand made and a bit more special. Dont try and disguise average with funny sauces
The food and the service are top class. Really liked the burger. The burger the is the best I ever had. The chips are also to die for 😄
The Thornhill RocoMamas have a nice outdoor seating to eat, the atmosphere is great and I personally got a good service
The food is always great here!Lively atmosphere and friendly staff make for a good evening out
The service there is top class
Never disappointed with the food. Customer service can improve, but over all great experience.
Enjoy my meal 😊😁🙂,perfect atmosphere.
The burgers and chips is amazing 💥The waitress was also friendly 👍
I loved the service.. The menu makes them unique, you might want to ask waiter for help before you order things lol
Wonderful ambiance. Very friendly staff and the food was delicious
I always enjoy the food and the service.
Very nice food, good service. A little bit on the expensive side, but worth it. Took my family for Sunday lunch and we quite enjoyed our meals. Decor is also very cool
A nice place to go out whether with family, alone or that significant other. Rocco Mammas caterers for all💃. Im going there again tomorrow with my one ♥️
Wuuuuuuuu the waffles are to die for and the staff is very friendly and energetic. I highly recommend them, you wont go wrong with their menu and service. Keep it u guys......
The food was great, the dessert 🍰 was even better & so was the service.
The burgers we ate were horrible
The restaurant practice a great personal hygiene
Fast and efficient, definitely tasted good. Helpful waiters
A bit expensive, but an excellent restaurant.
Their Buffalo wings are to die for. Although I feel like the restaurant is cold and they could add a couple of heaters to make the vibe even more cozy and family friendly.
This was so cool. We stopped for take aways after a 15hr day. Stressed to the max and on our way back to Phalaborwa. This unique team completely relieved our stress levels with their amazing service and funny take on customer service. Making me choose a funny name and shouting out princess unicorn! as my order arrives.Thanks guys...you made my day.
Nice food. Friendly service
The ribs werent cooked properly.The desert contained cheap chocolate bars.Staff members not presentable.
Excellent scenery, lovely service and great food.
Best burgers in town. Service improved a lot since the opening. Will recommend.
Kids love to build a burger