Other than the noticeable slow service from the restaurant, it was a great experience. The rooms are clean, the welcome and reception stuff are friendly.The food was amazing, but it would be great to communicate with patrons the waiting periods, serving process and procedure.Overall it was a great experience. Thank you.
I dont know how to explain it,but in a nut shell,the place is beautiful,have never seen it in South Africa,i was in Dubai last year before the covid,your place really match your standard,you will see us a lot,have already recommended it to my friends
Loved the experience.The service. The food. The facilities. The people!! All just great.Everyone I encountered was exceptionally helpful, friendly professional and intentional.Wish I could have stayed longer but failed to come up with an excuse to have my days extended.
Great food, good service and great staff
Absolutely phenomenal. Restaurant is pricey, but food quality sublime
Very elegant and classy. Suitable for VIP guest.
Most beautiful Hotel with interesting details. The finishings are out of this world. The paintings are breathtaking. The food was amazing. The staff is respectfu, helpful, it felt like home away from home.
At fusion Hotel they hosted my wedding like a royal wedding everything was perfect
Great place, wonderful people/staff... A true 5 star treat. A Gem of Polokwane. Very conviniently located. A must visit and prices are very affordable.
A majestic place to visit and unwind. Relax and enjoy yourself.
Weve had an interesting time at this five star hotel, which left us confused. The facility is just great in many ways, and then the service we got, especially at the restaurant was terribly disappointing. The food came about 90 minites following ordering and still complaining about the long wait. In that waiting period, no one checked if we were okay or needed anything. And then the food came and it wasnt fully cooked, which I could not, as were my colleagues, finish eating. The even worrying fact was how casual was the manager about the issues raised. But let me tell you, the rooms are among the best Ive slept in, in a hotel. What a big contradiction!?!?
Best hotel in town ... wouldnt mind going again.The staff is very friendly and well trained.
Definitely 1st class service. Thanks Nikita and team. Our event went very well.
Beautiful hotel with great food
The place is very classy
Really friendly service, excellent place to stay at.
Thank you for hosting our special event. The service was out of this world!
Enjoyed my friends birthday lunch there.... was just unhappy with the manager but the issue was resolved.
One of the best places i have ever seen,even thou i was passing by but its the place to go.5 star hotel am sure am gonna visit soon.
Immaculate, opulent, rich and famous. Great place for a family dinner, lunch and any special occasion. Five stars accommodation and conferencing
Love this restaurant, great service, excellent food and lovely atmosphere
I had the best experience and had the best Waitron
Very nice staff, very nice place, one of the most exclusive in Polokwane. Definitely Ill go back
The place was so 👌 😁 ❤️ and the service was absolutely perfect I enjoyed
Their food is out of this world. You just have to try and the rooms are fit for Kings and Queens.
Always elegant. Ready to remind you why its the best. Clean and Covid-19 super compliant.
Absolutely Amazing ExperienceThe Chef Knows His/Her storyThe staff members are so friendly and welcomingThe food are mouth watering and their Presentation is On steroids👌👌👌👌👌
Ok one of my favorite places so far, I received 5* treatment, the food was amaaaazing, the wine cellar is a work of art, the staff is among the best, the rooms were Royale, I litterally dont have one bad word to say about this place. I would definitely go back again, not for vacation tho but more for meetings or work
Everything was fantastic ❤️❤️
Fine dining, great wine cellar, divine cocktail menu
Angel Gabriel was the perfect host for our 2-day workshop
Top class cuisine
Best service. Great food and hospitality
A very clean and welcoming place
Serenity at its best
Breathtaking with wonderfull staff and beautifull rooms
Beautiful and the service is out of this world!
If you are looking for luxury and opulence lifestyle for a few nights, book here when you come to Polokwane. It is like a whole castle, the suites are big and friendly staff. The chef from Fusion is passionate about serving great food. One thing I do not like though; they have rules of a hostel. You cant bring a guest to sleep overnight and you cant bring food from outside to your room. This is far from every other 5 star hotel I have been in.
Wonderful place indeed
The place is fabulous and the service is amazing but the food can use a little bit of improvement
Stunning Hotel!!Amazing artwork and displays.The hotel is modern and offers everything one would need for a business trip overnight stay or simply a romantic getaway. The baths and showers are large and the rooms are spacious.Love this place!!
Awesomeness 👌
Excellent place to stay, probably best hotel in SA, facilities and service beats even the Palace
Wonderful service
The hotel is beautiful and the service is great. Their function facilities are big and their set up is of great high standard.
The place is beautiful and refreshing. The interior decorations and paintings are amazing. The staff is helpful and friendly. They have an interest in knowing you and your preferences. The food was classic. All the dishes I had were well styled and presented. Taste was effortless. There is just a lovely ambience about this place and the people. I enjoyed relaxing on the day beds next to the water features. It was tranquil and undisturbed. I wish the place had a pool because Polokwane is very hot
Five star quality (luxurious) the reciption was friendly the service was excellent
Awesome place. It deserves that 5☆
Very accommodating
Awesome in every way. Amazing ambience and food. Rooms luxurious and staff very professional and helpful
Top class restaurant
Magnificent......By Sipho NhlekoThe hospitality is amazing....value for money
I dont think they were ready to open post covid, the service was not good, the water in the bathroom was limited and the toilet made a noise. The place has no swimming pool or jacuzzi. We were told that our guests need to leave by 9pm, I wouldnt visit this place again.
Loved it, very beautiful
The best always.
My stay at the Fusion was amazing, as always!!! 🙏
Their services are outstandingly above the grid. They have immeasurable standards.
A very beautiful place
Had the most amazing dinner with great staff. Food was exceptionally perfect. Amazing decor for each room.
Service was slow, chicken burger patty dry and overcooked..the (same as 2 weeks ago), nobody at reception. Lovely starter (soup)
When arriving at the gate, the security guard walks up and greets you asking you to confirm your name and that you are checking in. As you park the car, the potter is waiting to assist with any luggage. Walking up to the front desk, the clerk greets you by name and requests you to sign the check in forms. All staff are warm, friendly and ooze expertise in their roles. I get the impression they are working for a good organization and love what they do. Well done, keep it up, see you soon.
Cozy place , great food
My cousin and I went for a quick coffee on a cold night...the service was excellent. From the gatekeeper to the waitets...Absolutely beautiful restaurant,great decor and atmosphere
Excellent!!
Splendid service and a good chill spot
Beautiful place. Friendly staff
Wow, what a place 👏
Exceptional, nothing more needs to be said!Friendly, eager and professional staff are always available. The buildings exterior and interior are beautiful, with a mix of modern design and old fashioned class (I suppose thats the reason its called Fusion Boutique Hotel). The food was definitely 5 star+.My partner and I organised and hosted a baby shower for a family member. We ran into a few issues with an organizer that was less than helpful, but after a simple request for management to step in, we received the most dedicated team Ive ever worked with at a venue.Thank you for an excellent function and all the care that was taken.
Beautiful, opulent and luxurious with friendly and efficient service.
Five star service and excellent
Its facilities are ok but was disappointed with the fish dish ,it was served cold
Classy and elegant, quick electricity back up and the service is on another level.
I sleep about 20 nights per month away from home, due to business...Fusion Boutique is one of the absolute best places to stay at!Excellent food, excellent service, beautiful interior and just all round perfect!
Perfect🤗
An amazing team that offers only the best when hosting a funtion, no request too small or too big. Staff are extremely helpful, efficient, well presented and friendly. Food was exquisite!
The waiters are friendly and efficient. The food absolutely amazing. Best burgers Ive ever tasted!
Best place to stay in Polokwane! Seriously well decorated and at no expenses spared. Great service and a real gem!
Proper quality, opulence, warm atmosphere
Best Fine dining place in Polokwane