The food quality and presentation is nice but, time time Time time. Love it though, we know its the ony one in CBD but those self service machines should be giving the staff enough time to prepare meals

Can you tint your glasses. please provide us with wipes and sell bottled soft drinks like coke.. we find it difficult to carry drinks when we’re going to the taxi rank and going around town

I ordered breakfast sausage eith egg muffin meal yesterday. It took 30 minutes. After complaining. Only meal I ate and I was vomiting the whole night. Safe to say not going back. Beautiful space though

A very good McDonalds place. Two floors, quick ordering on their computer, quick service, but a bit messy at the entrance, and they dont fill all bags with all the extras such as ketchup or salts

Good service, with very skinny and nice chips. I love their burgers.

Good customer service in this corona pandemic. Minimal staff interaction if you know how to use the machine. Great place

On that day My order took more than 30 minutes only when I go to check realise that they were out of powerade I ordered but did not come to tell me and they decided to five a Fanta orange I dont even drink just left it on the table and left

Very unfriendly to another race. The ladies greet black customers with a smile but for us it was just order sir. Even the promotional items like the seedling,one must ask for it and also remind then how many cos u spent over R250 and they just give you one.

Place has excellent customer service standard and very accessible by all

Very big and cool

I had a great experience the service was fast the food was fresh and the staff were friendly

Welcoming and changed my orange juice which was not looking good congratulate staff but didnt take her name well done.

The staff was extremely friendly and helpful, and offered help when we needed it

Service is good just no toilets or veggie burgers available on that day

It was amazing and the service was fast the food tho!!delicious

Best Customer Service Ever, I Was Assisted by someone who was well trained and I will certainly recommend people to go there.

Great experience and the new extension has made everything better. Im loving it.

Big and has more tables to accommodate customers

Great meals, my favorite place to eat

Awesome chilled place to enjoy a delicious meal!

Great service. and you dont wait to long for food.

Grilled chicken Fold over makes my day

Theres isnt much of order once you enter the store some ordering machines are not sanitized after use... waited 30minutes for my order asked about it and they didnt even know the order meaning I had to wait a further 10 mins... the food was great have McDonalds all around the country so it was up to standard... Service can Improve the guys at the door were awesome... people at the counter seemed tired not much of customer connection

McDonalds polokwane CBD always clean and fast , with a delicious food

Wow. The changes from how I was in my last visit Vs the new look, spectacular

The service is good together with the staff .... problem with McDonalds Polokwane CBD is that they only offer a few meals .... most meals are forever out of stock, especially the chicken burger meals... please address that issue then we good.

VERY CLEAN PLACEGREAT FOODREASONABLE PRICESBUT THE SERVICE IS A BIT SLOW.PUT SANITIZER AT THE RESTROOM DOOR PLEASE.I HAD TO USE MINE FROM MY POCKET.IN OVERALL,I LOVE YOUR PLACE.

Nice place to dine with clients.. Not much of noise

Bad they gave me burgers 🍔without letties no source

Very friendly staff, particularly the guy handling take away customers. He has a very infectious smile even inside the mask. Hugs and kisses to him and happy Valentine.!

We waited 30 minutes, paid R300 and only received half our order!Worst experience ever!

Good food as always but the self service is a challenge for the BBTs

I prefer this McDonalds than the one next to Savannah. Very clean and efficient staff. Hardly wait long for orders. Friendly staff as well.

Bring back staff interaction with consumers. A little personal interaction goes a long way...but fast service.

So cool

Very nice upgrade and the staff most helpful.

I enjoyed the food,well prepared and fresh

Very good place to visit

One of the few McDonalds without a drive through, they are relatively quick though.

I like this place i think its amazing

Nice place to find your favourite burgers, recently they dont answer the calls for orders. No respond of calls in this times

It was good visiting your restaurantEverything went with time n treatment ❤️👌

Fast and easy service...good service.. delicious meals.....I Love it❤️

Best services ever.

Love my McD burgers

Chilli cheese fries were so dry

Very nid n a very nyc plyc n der r all friendly.... 💯 % 2 u guyzzz wel done n keep it up.

Was dropping people off didnt get a chance to try out their menu

It was ok workers are not friendly

Nice place for lunch

The service is perfect I love it.

Been waiting in the drive through for more than 30mins. Only to get told their ice machine is not working, no cool drinks available. My son is so disappointed. Even the people behind me have the same concern. Burger without cool drinks??? Management should put up a sign. Absolutely poor customer service. KFC here we come. Still in the queue!!!

Very well and nice

It was perfect for me and my lady.

Very good food,I enjoy the meal everytime I buy one and service is good also😀😊

Worst ever. There were No Chips and no fold overs and to top it all they make u order separate even if it was their fault for not having stock. If u ask me I call it bad service

Food was delicious it just took us very long to get in side the que was outside

The food I was wowza!! Cleanliness on another level

Good restaurant with nice burgers 🍔 and chips 🍟

Excellent service. Clean restaurant. Friendly staff. Returning soon. No drive through service though.

Great and healthy fresh foods always

No chips and no cheese but they dont change the prices and the staff dont alert us on time😔😔

I just wish there was a drive-thru facility here😭😭😭

Now the McDs has the best and fast service. Friendly staff, the Covid-19 regulations are the main focus for both customers and people working there.

They didnt have straws to use for our drinks after I bought 4 meals not good.

Loved the integration of their systems, now the queues are shorter and service is great

Friendly staff, quick service and addictive burgers 😋

Excellent service

Chips not hot...

Great experience indeed!

Great food. Unfriendly staff.

It was great.

One of the few fast food outlets open till midnight, arrived 10mins to midnight and service was just as efficient and friendly. I really appreciated that they didnt close doors to customers till midnight exactly

Great service, always somebody to check if you are ok by the self service screen and the cashiers are not relaxed either, they are always ready at the till points making the que go fast.

Went to this place earlier today. Our meals arrived early and their system of purchase is very poor. We make a queue to select and purchase but we don’t pay at the same counter. That’s absurd and ridiculous system. Again when purchasing treats it takes forever to come

Looks better after renovation

Excellent

A Perfect service rendered

This place is fully automated. You can place your order and pay for it without even speaking to anyone. Perfectly set up for social distancing

There were not ready with breakfast at 7am I have waited much longer than I used to

Professional staff. Quality food

Great assistance and great service....care for safty of customers in this Regulations 🙌🏻🙌🏻happy with their service

Its an amazing place and the people are friendly

It has being always a pleasant pleasure to go to Mac Donald with the welcoming staff members who knows what they are doing

Great food,great service

I love their food

McDonald Polokwane was so nice and space was wow and u dont need to waite.

The new look and new feel just so amazing, the place to be

Enjoyed early break fast

Their food is delicious

Awesome service and food

Very exciting and spacious. Friendliness of Staff and Excellent service at All times.

Very good service

We had fun we waited long because of rhe cue but the food was niece

Its clean & provides some chilled music

Lovely just their fries were dry.

Glad that they expanded now we can sit in without any issues and i have to say the McFlurry and chilli fries still popping in my life

This service was good and I didnt spend even 30 minutes

Great place

Now faster service and awesome place