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Cappuccinos Mall of the North
Cnr R81 &, N1, Bendor Park, Polokwane, 0699, South Africa
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Th
Review №1

We have been craving some mouth watering meals and they exceeded our expectations. I like me some meat and they gave me a whole lot of that. The service is amazing, we had a better time. Im not a pizza person but this pizza had a secret weapon, like it was perfect. Until next time keep it up.

Lu
Review №2

I had the Balsamic Beef pizza. The Beef strips tasted like I imagine old shoes to taste, terrible. Once taken off, the pizza was decent. I may try it again, but Ill substitute the meat. 3/5 for food (being generous actually).Donald was my server. He was really brilliant. Suggesting I move my car to safer parking. Great service. Ill go back when Im in Polokwane again. Will try something else instead because of Donalds service. 5/5 for staff and management.

Ma
Review №3

Friendly staff, i love their cocktails and they make the yummiest pizza. The view from the top is amazing and its perfect for a lunch or dinner date.

Sw
Review №4

The food was surprisingly amazing, and the service exceptional

De
Review №5

I love this place

Mo
Review №6

Ask for Andile #BossWaiter, cool guy that one. reception 100%, the food 100+10%, and the atmosphere is very soothing.

Pr
Review №7

One of your waiters was very rude to us because we didnt have money for his tip. It was unnecessary for him to be so mean. I am not planning on coming there anytime soon because of how badly that particular waiter treated us.

Ma
Review №8

Very nice restaurant. The only problem is that we had to wait for almost 1 hr for breakfast 😏😏😏

Hu
Review №9

Usually great place but got served after a long time and they were not apologetic

Ro
Review №10

The atmosphere is calm and the waiter was friendly. They still serve Horlicks which is a huge plus. I have ordered a pizza and it was truly tasty. It tasted more home made which is more like my taste. The rum and raisin milkshake was very nice, not too sweet. I received my food in a reasonable time.Would recommend to anyone!

Ve
Review №11

Great service since it has been taken over by new management. The food is awesome. You gotta try their pizzas...

Ma
Review №12

Service was great, their menu has so many options and the food was delicious.

fa
Review №13

The service is bad. Been here 3 times and each time we sit for an hour not being attended to. The cocktail was too sweet i had to take it back 3 times. The food was cold i had to ask them to warm it and wait another 30 minutes.

Ol
Review №14

Average place. Food is fine, but steak was not medium as requested. Waiter was very nice and polite, thanks for him.

Al
Review №15

The ambiance and food to die for. The staff efficient and professional

Le
Review №16

Friendly staff , food could be better and drinks a lil stronger

Ha
Review №17

Always a great experience. Love it

Sa
Review №18

Beautiful Ambience. Delicious food and friendly Staff. Lovely decor as well. Clean rest rooms.The Oxtail ratio was not enough, considering it was suppose to be the star of the dish. The meat portion was more like a starter than a main course. That was my only let down.Their Choccochino is the BEST!

Gl
Review №19

The food is delicious and environment is very good. They have a good service.

Mo
Review №20

They have the best lasagne in Polokwane but their waiters are rude!

Th
Review №21

Beautiful place, use to love it. Recently it has not been great, the service is terrible, The menu is great but the food is old and its not tasty.

Re
Review №22

The food was absolutely terrible and when we asked to so see the manager (Whos name we were told was Suzan) by one of the waiters she refused to see us and said she was busy and had no time for us. We left with no resolution being made and Im sure Ill never set foot near cappuccinos ever again! I dont think therell ever be words to express the utter dissapointment that i got from cappuccinos mall of the north! Ive read the other reviews and i must say...it doesnt look like they take customers seriously over there 🙄

ku
Review №23

Best food wth gr8 service

Mo
Review №24

Best food....great service 🤩😍

De
Review №25

Food still half raw in some cases. Service very slow and the havent got stock of half tge menu.

De
Review №26

Friendly service and amazing food.

Br
Review №27

Terrible place. Worst restaurant experience of my life and the food is Terrible.

Mo
Review №28

Received the worst service ever. Was even served an expired juice for a 3 year old, the other juice had toothpick and grains of rice inside which makes me question the hygiene on food preparation. The store was busy wich i understood but by the time we were served our orders were wrong and undercooked.

Sh
Review №29

The food was mouth-watering and the meat was tender.the service was great and very friendly thanks Dima our waitress, you were very patient with us.their variety selection of wines goes well with meals.reasonable portion of salads.had awesome night with my friends... although you can improve on the time you guys take to prepare food, otherwise I cant fault you anywhere...best experience ever

Ru
Review №30

Its good, had no bad experience. Food is excellent but a bit expensive.

Ma
Review №31

It was well lit, not overpopulated and the food fresh.

Bo
Review №32

Fresh and tasty food.

NO
Review №33

Grt and efficient

Ti
Review №34

Definitely overhyped. The food is so so so basic, dont let the name and the set-up fool you. KFC makes better Wings than them.We had mojitos with old and dead mint leaves and a lot of some overpowering lemon juice, with tap water!We were so disappointed. Our waiter got 2 of our meals wrong. The tables are not cleaned quickly, you sit then only after they clean the table. It was a terrible experience.Rather get yourself some Nandos or one of the bigger restaurant chains. Save your money and taste buds.

Ge
Review №35

Good ambiance but disappointing food and average service. The place has no backup power during load shedding so diners sit in the dark without air conditioning, unlike the other nearby restaurants. If dining in Polokwane, there currently far better options.

Kc
Review №36

Love the stromboli

Ma
Review №37

My family spent the whole night with stomach pain due to the food. Food was rotten.

kg
Review №38

Date: 09.09.2020. I had a really bad experience with Cappuccinos food although the service was ok. I ordered beef lasagne and it came back 20% spaghetti, 15% mince and the rest was cheese. I asked them to correct it and they did that. However, I did not finish the meal and asked for a doggy bag. When I got home late in the evening, I warmed it, put a bit of mayo and just when I was about to eat, I found an entire 5cm orange plastic. I dont know how they missed it but really it was disgusting. Tomorrow morning Im planning on returning their food and telling them how disappointed I am with their service. Im an unhappy customer😩

Lu
Review №39

Their service its so amazing💯💯🔥

mm
Review №40

We were at Cappuccinos at mall of the north, polokwane. The service is average. What really frustrated us, we ordered 2 kiddies juice for our little ones. The kids drank the juice but complained that they were not nice, but insisted on having our drinks instead, to my surprise the juices had expired in October and we went there in November. Come food time, you would swear that they were prepared hours or day before and left in the open. We have been to different cappuccinos but the Mall of the north one no never again. The manager was called, immediately when she stepped on our table they increased the volume so other customers dont hear iur complaints lol she was not even interested 🤣

Th
Review №41

What a poor service. Waited 45 for a wings n rib combo order. Nkwe the waiter repeatedly served the opposite of what weve ordered. Management pls train your staff.Very dissapointed.

Mi
Review №42

Excellent food and service

Nk
Review №43

The waiter was rude,took long to take our orders, and to bring our food

Kg
Review №44

Great service and quick responses by the team

Yv
Review №45

The restaurant is quiet and not too busy. and I liked it because I was there with my husband so we had a chance to talk and enjoy ourselves. The food was amazing and I love how they have variety with regard to their starch . The waitress was very warm and always smiling and because of that, I will definitely come back.

te
Review №46

Great atmosphere. Best cocktails in town

Ja
Review №47

Food and service was perfect, but was extremely extremely expensive. R880 for a family of 4. Not again soon

An
Review №48

What a disappointment. Ordered cujan chic salad. Very tasty but no salad dressing. Wife took chic livers. Overdone with tomato paste. Main was prawns for her. Prawns was nice but chips was cold and they added crisps, so 2 portions of chips. Very dull looking plate and taste to match. My main was short rib with 2 veg. Spinish was great. Butternut good, but meat was dry, tough and a total disappointment. Presentation was 2 containers with veggies and 4 strips of grilled, partly burned, dry pieces of meat on the plate with no sauce or garnishing. I was really looking forward to a nice evening with good food after the lockdown. We are very disappointed.on a plus. Good service and clean restrooms

Ma
Review №49

Delicious foods...you gotta love their Lamb chops

Jo
Review №50

Love the food

Ma
Review №51

Burt food on take away....

go
Review №52

Very friendly staff delivery great service. Food does not take forever to arrive. The size of their salads are decently portioned. True value for your money for such great food.what a awesome experience.

Th
Review №53

Great dining place

Su
Review №54

Great place to enjoy alone or in the company of friends, also stunning for a date. New modern look, great food especially pizza and pasta. Friendly waiters.

Ru
Review №55

Wonderful place. Not to busy. The staff was friendly and the food was delicious, it might have took a while to get our food but I understand. I would recommend this place if you want good food or looking for a perfect date spot.

Se
Review №56

It was good ,the service was good but the avo bacon wrap was a but dry

No
Review №57

Not the best service nor food very disappointing 😥

kh
Review №58

Next time they should tell us about the emergency evacuation point and where we can find the toilet and everything just before we can ask it will be nice if they can tell us that thank you about the service was great

su
Review №59

We enjoy. Amazing food and service was good. Thanks

Le
Review №60

Exquisite

Mu
Review №61

Great food good service

Th
Review №62

So yesterday i took my mom out for lunch and being the first time for myself at this particular Cappuccinos restaurant as Im from out of town, I build a huge expectation of the place which was met and the service wasnt bad. Well until later that day me and my mom had bad reaction to the food. Dont how or why bad we havent been too good. Advise, please check the quality of your food but apart from that great place.

Ne
Review №63

I keep giving this place a chance thinking it would get better😔, the service is never consistent and they are never full but the service you get is the type youd expect when the place is full. Super disappointed.

Co
Review №64

Unbelievable, waited for almost an hour for food. Circus

Ks
Review №65

Since the change of ownership, the restaurant is doing much better. The food has definitely improved!

Kg
Review №66

Wonderful 😊😊

Os
Review №67

The food was mouth watering nd the staff was great, until we were told to give 10% of our bill as tips.. Is it a must that we should do that? Next time tell us before booking us a table that tips ke 10%...

Mi
Review №68

All the meat had a similar taste

Am
Review №69

Amazing food, fantastic service with great ambiance. Thank you for a lovely experience.

Th
Review №70

You visit twice or more in a week, youre a regular. The staff remembers your drinks and where you like to sit. Pleasant place, its definitely on my must go list for anyone knew in Polokwane or visiting.

Ml
Review №71

The service we received was okay. Just okay.The food was, fortunately, superb. I don’t think one will go wrong going there alone or in a group - having gone with a group I was able to taste a variety of meals on our table and would recommend anything from their pizzas, Strombolis or steaks (can’t speak for the pasta).The restaurant layout on the mezzanine is okay - with the view from there being something to look forward to (with the skylight just adjacent).This restaurant will be my go to place when I am in the Polokwane area.

Ma
Review №72

Nice homely meals, delicious to the tongue and refreshing to the body.

Pe
Review №73

Food is good but to expensive

Se
Review №74

Enjoyed their grilled veggies

Ge
Review №75

Enjoyed

Ma
Review №76

The staff here is great. Theyre friendly and always serve with a smile. No wonder they outlived many restaurants at the mall (including their fallen former neighbours Primi Piatta snobs). The menu is very good. The food is great. I love their cocktails and they serve a mean red velvet cake. Definitely a must - visit.No halal, no lactose or gluten free.

Ts
Review №77

Mmm its a best place to hang out and the service is great

Di
Review №78

So recently the revamp happened... with new management etc etc.... i stopped eating here a long time ago because of the food and service but was told to try it because a friend had a great experience after the facelift. First time was good food and service was very good borderline excellent. Today was my second time and its gone back to the old cappucinos style. Food was sub par at best. Service is the only thing going for this place. Food is really not good. I guess some places will never learn...

Le
Review №79

Excellent service, great menu, great food.

Le
Review №80

Delicious meals and great service

De
Review №81

Excellent food, good friendly service

Ka
Review №82

They serve some really nice food and good service

Kg
Review №83

Lovely services & friendly faces.

Th
Review №84

The worst service I have ever had at any Cuppuccinos in SA.Food was not good.Rump steak tuff. T-bone was half fat.Orders were incomplete.On top of this I get charged a 10% service fee because we were 8 people at the table.We waited an hour for our food.

Tm
Review №85

Their service nd food is tops, we enjoyed keep it up.

So
Review №86

Friendly service and good food

Ma
Review №87

Amazing service, scenery and scrumptious food

An
Review №88

Service great Food on Standard

Ch
Review №89

Absolutely lovely food!!! Fresh moist chicken with a crispy outside and the bazil mayo is exquiste, as would my friend Virginia say!Staff is friendly and professional, The manager came to see if all was well... I am new to Polokwane and will definitely bring my friends! Leaving the 5th star for my next visit to see if the bathroom door is fixed... Otherwise, well done! 👌

ma
Review №90

As always great service

Mo
Review №91

Good food, good service!!!

Jo
Review №92

We got sour milk for the tee and my kids milkshakes was sour the rest was ok

Ep
Review №93

Waited for more than an hour for my food. Left with my food in a bag

Ts
Review №94

Loved everything about Cappuccinos

Bo
Review №95

After 1:30 hours of waiting I gave up. Served cold steak from another table as a form of appeasement. I left.

Di
Review №96

Nice small place

Mo
Review №97

Good and friendly service

Cr
Review №98

Average food,not the friendliest staff but still a good atmosphere and clean restaurant in general.

Mo
Review №99

Great service

Ra
Review №100

This place was so bad.. the food takes long and its empty in the restaurant, the pizza dough was still raw. The table cloth was dirty when we got there.. this place is just awful wouldnt recommend anyone to come eat here..

Information
83 Photos
100 Comments
3.5 Rating
  • Address:Cnr R81 &, N1, Bendor Park, Polokwane, 0699, South Africa
  • Site:http://cappuccinos.co.za/
  • Phone:+27 15 880 0298
Categories
  • Bar & grill
  • Italian restaurant
  • Hamburger restaurant
  • Pizza restaurant
Working hours
  • Monday:8AM–10PM
  • Tuesday:8AM–11PM
  • Wednesday:8AM–11PM
  • Thursday:8AM–9PM
  • Friday:8AM–10PM
  • Saturday:8AM–10PM
  • Sunday:8AM–10PM
Service options
  • Takeaway:Yes
  • Dine-in:Yes
  • Delivery:No
Health and safety
  • Mask required:Yes
  • Temperature check required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Alcohol:Yes
  • Beer:Yes
  • Cocktails:Yes
  • Coffee:Yes
  • Kids' menu:Yes
  • Spirits:Yes
  • Vegetarian options:Yes
  • Wine:Yes
Dining options
  • Breakfast:Yes
  • Lunch:Yes
  • Dinner:Yes
  • Catering:Yes
  • Dessert:Yes
  • Seating:Yes
Amenities
  • Good for kids:Yes
  • High chairs:Yes
  • Toilets:Yes
  • Wi-Fi:Yes
Atmosphere
  • Casual:Yes
  • Cosy:Yes
Crowd
  • Family friendly:Yes
  • Groups:Yes
Planning
  • Accepts reservations:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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