Stock of some fastners and smaller things are an issue sometimes. Also finding someone on the floor to help you can be a bit of a hurdle sometimes. The check-out ladies are super friendly and very helpfull. Overall worth a visit AND their prices are GOOD!!
Dont ask some people were is products in store..they just dont know...must ask till ladies to help..
Prices excellent but Wellington branch exceeded all my expectations.
Helpful friendly staff. Great service.
Avoid busy times, because staff has a hard time to service customers. The Wellington branch does a better job.
This store is good with most thing in stock and OK prices. However the store is a bit messy and the centre store desk waiting times can be longish. Staff are friendly and helpful even though it can take a while to get someone. In the back yard the people are very helpful and always willing to assist.
Great to shop at everything under 1 roof.
Helpful staff and catering especially for the builder in you
Not bad at all except the staff good be more helpful.
They are ok, but the waiting period to be helped is frastrating. Specially when you dont have much knowledge around Building equipment.
They dont have enough staff!!!Always a struggle to find someone to assist you. The staff is very friendly and knowledgeable.
Great place you can get what you want
Lovely staff! Always willing to help. Even with a school project 😉
Good service and prices
Better than others
Good customer service. Prices are more affordable if it comes to most places. A very good amount of different products to select from. Easy to find and accessible for many. Just and on the big days will the be difficult to find parking but other then that i had no bad experience. The staff knows well with what they are working with.
Very bad service no person to help on the floor. When you find someone he barely speak english.
I bought my marvelous red paint and Im happy
New re launched Build It shop. Friendly staff
Wow!!! Quick and cheapest delivery with time.
It was a great experience.There stuff members are frandly and helpful.
Excellent services with a huge range of products to choose from. Very friendly staff
I got a discount on a display item which was in fact very neat.
Get greeted as you walk in, the are always staff around to ask you if you need any assistance in the shop. The people at the paint section know what they are talking about. The only thing is that I feel the shop is a bit cluttered. Touch items and not a lot of space for everything. The passages are quite narrow and this is a problem especially with the current COVID situation.
Best in town cheap affordable
Its nice place where you can find prices and what you want for building materials
Dailin keep up the good work in the paint dept.Superrr..allways availabe and eager to help
Staff could be a bit more helpful.
Friendly service with great honest tellers
Always a pleasure and friendly cashiers
Good service
I dont reside in Paarl. I went there as a handyman needing hardware. Wide varietyif hardware and floor staff very helpful. An asset to Paarl.
Excellent service
It is always a mission to find someone to assist you. Staff however very knowledgable.
Friendly helpful and very professional staff
Staff are ready to walk an extra mile to make sure that you as customers are satisfied! Good job man!
Very good service
Friendly staff members
Great service from great people selling great tools... Teng Tools
Hi Justin,Love the shop. Would just like to see more guys on the floor to help clients to the right product. (I suspect Im probably shopping during peak times though.)Keep it up!Kind Regards,Antonie
Expensive - tried to obtain a Pop-rivet gun and was surprised to see Build it hardware more expensive than competing brands. Also limited brands available.Tape measure equipment and levels - only 2x brands, Build it and Stanley - both products poor build quality and break easily. Things like this make me go to day Mica or Builders Warehouse for better variety products.
Very helpful, willing to go the extra mile to assist, more than I can say about other Build It stores
Staff always helpful. Stock holding and range could improve slightly.
I had a great experience thank you my first comment should gave gone to Biuilt it Wellington . Sorry about that
Have most hardware things and prices are reasonable overall!
If they increase on delivery services
Great service. Bought a spanner set. One had a default. 5 min exchange with no questions ask. Did not even have to return the whole set. Special thanks to Dieter
Reasonably priced
Great service!
Was quick , fast and reliable service.
I love this store! It has everything you need. If you can find it ask a friendly sales person they go into the back and magically appear with what you looking for. You can also have specific furniture made to your specifications.
Your one stop shop for building materials
Store was well stocked and easy to navigate. The staff was friendly and most helpful. It made for a pleasurable shopping experience.
All in one home improvement store. Everything and so much more....
Friendly staff and Free Parking!Large Variety of building and hardware martial.Conveniently situated along the main stream roads of the town and station.
Professional with great value for money
I always find what im looking for and with good assistance from staff.
My favorite building shop always get what you want with friendly service 👍👍
Bad service, bad bad badGO and see service in Wellingtons branch
Always encountered staff that is very helpful here.
Very good. Satisfied with attention to my complaint.
No services I walked out was looking for a item could not see any salesman on the floor and was looking for one
Can have better customer service and stock levels
Managers are friendly and helpful. Staff are middlenof the road. Yard team are excellent though.
One of the two best Hardware stores in Paarl. My first stop whenever I need anything DYI or construction related. Friendly staff - and shop looks great after the shuffle they did. Sales staff are knowledgeable and helpful. Plenty of tills and easy to figure our store layout.
Excellent service
Extremely Helpful staff, always willing to help and give friendly advice
Well staffed on a busy Saturday morning. Fast checkout.
In side store you get good service once you load at the back service not that good they walk pass u ppl sit and watch how you wait to be helped sorry Stellenbosch buildit for me beats them all
Good
If you want business dont close your shop @ 13:50 on a Saterday. When I asked why your people act disrespectfull. Paarl now has many options for hardware ......treat clients with respect or they will go elseware.As I am typing this the manager comes out , acts strict and lets me in. Well done manager . Dont know her name, but well done!! Built it needs you.The managers name is Samantha. She was brilliant. The doorman and his co-workers were the problem.
The store for builders and DIY enthusiasts. Try to avoid early mornings and Saturdays when it can get crowded. Knowledgable and helpful staff ate there to assist.
Lots of stock. Good variety. Service is no good. The shelving and store is a mess.
Building stuff at competitive prices
Helpful staff make it easy to get what you need and they are very accommodating too
Good stock holding. A bit cramped for space
Awsome staff very helpful and informative very hands on. You can get almost anything you need here for renovation
Small, compact, interesting and has most anything you need
A very good hardware outlet that is open on Sunday mornings which is vey useful.
Best prices.... excellent Sevice
They customers service is excellent.
Manager is amazing. Customer focused.
All your building materials etc can be purchased at competitive prices. The shop is a but cramped but staff available to assist to find what you are looking for.
Friendly staff
The person who assisted me, did a great job 👍🏾 big ups to him
Almost everything you need available
There is always friendly service and the range of products is extensive.
Not to bad today, sometimes one does wait for quite some time before you are being attended to
Big tool dept, with reasonable prices.
Very reqsonable and always get what you looking for
Best and quick service. Thank you very much
Good place to shop for building materials
Building materials are not so expensive
Nice
Great variety and prices not that bad. Staff can do with a little bit of friendliness
A grt place to get all Ur building supplies at affordable prices
Awesome store got everything you require also stocks bathroom mirrors and vanities great management and staff
Always have what I need, very helpful staff.
Nice place and friendly