I had a great experience. Good reception by staff. Very professional staff . It took me less time to have my puncture attended to. The staff were willing to do more. I look forward to visiting again...
Excellent service received from this place - Mthatha Tiger Wheel is really not an embarrassment to the brand- it is the best not only in town but in the region. They have the best technicians and always available to assist motorists/clients - they have just made my day with this super service - thanks to management and staff - particularly Mdu.
Customer service was excellent. Prices are competitive.
What a great service from this Outlet, this made me feel so proud of uMthatha.And I was like well, not all is lost.
Wonderful with amazing workersSpacious parking
Affordable very nice offer and safe parking also nice tyres and wheels available
Service was very slow, your guys are all over the place. More chit chat and banter rather than actually doing the work.
They are very helpful and professional. Olwethu and Hukks the Humble fellow. Thank you
Absolutely amazing service, Id defaintly go back with no hesitation 😁😁
Great service....friendly staff....keep it up guys
Great service from Tiegen at TWT, Mthatha. My daughter is doing her comm serve in with Eastern Cape and recently, her tyre was damaged and had to be replaced. It was difficult for me being in Cape Town, however, I spoke to Tiegen at TWT and he managed the whole process from sourcing the tyre to fitting and balancing, and alignment and kept me updated all the way. This gave me a peace of mind! Tiegen was courteous, helpful and understanding of all my requests. Thank you and keep up the great work Tiegen!
A neat place with clean uniformed and willing to help staff. Their tyres are well displayed and are attractive.
This is the 3rd time in a row that im not getting any Joy from TWT Mthatha. 1st time they had my mileage reflecting incorrectly on my invoice of which they sorted with no issues. 2nd time it was the same mileage issue but this time around I told them that my mileage must reflect accurately on my invoice Please and that never happened and I complained and was given attitude. Next day i was called to rate their service and I did and was told they would take it up with the branch. Yesterday I visited the branch again and everything seemed fine until I opened my boot later only to find my sub and amp wiring had been snapped off and the sub which has velcro underneath had been lying on side side. So the Technician mean he physicallybripped it off and didnt bother about reporting the wires that are now dangling. So i have resorted to NEVER USING THEM AGAIN.
Poeple are so frendly and helpfull truely a plesant visit👍🏼
All people of this place are thirsty for serving the customers and the Covid 19 principles are always observed.
I used it once service was good
Good but the staff is not as friendly as it was years back.
Great service offered by a selfless team of hard working members.
I went there to park my car so it can be safe, because where I was going I used the public transport.So my car was in a nice parking area.
Excellent service
Good looking store
Tyre repair and service was quick.
Very helpful
It is very busy but the servicw is quick.
Awesome 👌
They tried to help but were let down by Tyres & more Kokstad
Always a pleasure. This place is 5 star
Excellent service, keep it up.
Efficient service, exactly what u need when your car needs an extra pair of hands
Excellent service
Excellence
They have enough staff to make sure your time is not waisted. Big up to them
Excellent
Very lovely, well organised place. The service is very quick and efficient. Had a wonderful experience with them I must say. Absolutely no complaints and for the tyres I needed they were the cheapest in town
I was assisted by Kennedy (Kenny). Excellent service. The moment I parked my car, he came straight to me and asked how he could help. I explained. He literally assessed my car right where it was and took some details as he was assessing it. I habe never seen anything like that in Umtata. Then we went into the room where he helped me with a quote for my tyred. Nope...Im not done. He even educated me on Nitrogen injection into the tyres. He explained everything so well. I am definitely going to come here all the time
The staff is well drilled at customer service. Only place with nitrogen in Mthatha. Great prices on tyres.
You need outstanding service, you get it.
Best customer service ......tyre fixed in no time
Professionalism was displayed
The place was okay but could improve. The drinking water provided in waiting area was disgusting.
Excellent service, I never even stayed more than 30 min and was done.
Clean environment and punctual tyre house. i like it i chnage the tyres for trucks and for bakkies. helpful and supported
Very efficient ,fast and friendly staff ,will go there for service again
I was in dire straits on a Saturday just before close of business and the assistance I got from the staff and especially Skhumbuzo was going beyond the duty of helping a customer out. Will easily recommend them to any friend
Reception service: AdequateTechnical service: Very goodPrice: Above averageConvenience: Average
Great people, felt safe
Service was quick and excellent! Keep it up guys.
Service excellence! Technicians are courteous and helpful. The waiting area is comfortable and offers complimentary tea/coffee. There is a WiFi hotspot and TV with DSTV. No one minds the wait...but there is no long waits due to efficient service.
Best place to buy tyres and wheels
Best customer service and worth the money spent.
Professional technical advice and service. Job well done, Wheel alignment by Mdu
They are professionals
Punctured our tyre on the way home from holiday at Hole-in-the-Wall. We called ahead to reserve a tyre. Chuma was absolutely amazing. He called us to check that we were okay before we got there and upon arrival he and his team swiftly did the tyre change and we were on out way again in 30 to 40 minutes. He was polite and very efficient. Thank you for your excellent service Chuma
Less care than I expected, no one to show you around and too expensive
The place has good service. The staff have a sense of urgency.
Professional and excellent service
Excellent service, they advise where necessary, Im happy
Tiger wheels Umtata very reliable and welcoming everything just flows from reception. Thanx alot for such service.
At least they have upgraded compared to last time. I went there they now really know what customer service is
Great service especially because this is a rare find at Mthatha.
Great service and the prices are reasonable,I would definitely recommend it as one of the best in Mthatha
Excellent service and a very kind and professional staff.
The service is good the staff are friendly
You got go to this place if you have a problem they are so helpful you can believe .the best service ever
Awesome service
Excellent
Clean and well organised service station.
Best service, they are very fast in changing wheels
Service is excellent
Their service is quick and the stuff is friendly.
They lie to get away with their mistakes instead of apologizing. Ill never set my foot there again.
Their service is great & fast.
Good place i cant complain
Great service
Wooooow was so impressed
Extremely friendly and helpful staff.
Good service
Very efficient and professional.
The staff is very friendly and quick
Quality service, fast and durable tires
Great service.friendly staff
Great service
Amazing quick service!
The tyre I needed was a tad expensive but the service was great.
Quick Service.
Recieved good service
The wheels of my car were not balancing after I patched one tire.
Good tyre expects
Welcoming, professional and pleasing.
I was instantly attended by the attendants.
Those guys are good
The service is superb
Best Customer service
Fast efficient service
Good service
Best service to you
Top of the range service
The service is outstanding