Please update your menu. It’s long overdue. This was one of the best franchises. Not sure anymore. Something needs to be done.
Coffee is great!!! Bit pricey but the food is good. Also service is pretty good, efficient. My bit of advice... dont have the the toffee peanut latte. The hot milky coffee flavoured peanut butter was a little nauseating... it would best be served cold. But do love the selection of salads...
Fast and good service. Great food and atmosphere. We love going on a Saturday morning for brunch.
It was lovely until we uncounted a racist old white man who apparently frequents the restaurant. We are colored and were visiting my son who has recently joined the army. He was extremely rude towards us and the managements excuse was that there was something wrong with his mind?? Apparently there was a previous incident with the same man who called another individual the K word and the police were called. I guess I just wonder why the restaurant keeps allowing such an individual onto their premises...why promote such behavior? Because of this experience I will not visit this restaurant again. :-(
Bottomless menu is fantastic. Service is friendly and fast. Table cleared fast.
What a disappointment, food listed on the menu was missing on the plate, we had to ask. Oily and unappealing. We chose your establishment because we are used to high standards upheld by other Mug and Bean restaurants. Please visit Northridge Mall to experience proper service and presentation.
Good service. Excellent food! Warm atmosphere.
Excellent! Very nice shop and good service. Well done!
Besides the food, what makes this space cosy and enjoyable is the staff. Excellent service, great atmosphere for a power lunch, brunch, or solo escape away from the hustle of the world. It has great selection of heart warming food for everyone.
Friendly staff, was not alot of option on the menu so the waitress help us choose but what a nice meal it was indeed
Its a great family restaurant for a quick light meal. The service was good. The food has room for improvement.
Grahamstown Mug and Bean. What a nice surprise to have staff that care for my needs. Cosy venue. Ill be back
I find that food on the menu is overpriced. If youre one for a quiet restaurant whereby you can sit and think whilst eating, this is the restuarant for you.
Ive been now 2 times where the service has been so bad I have had to cancel the the breakfast order .Amazingly the manager then lies and sais order placed 15 mins ago.Either the waiter does not place order or its a farce as i placed order as I arrived 9 h15 and cancelled at 9h49Waiters dont tell you whats happening .Seem to not care .Manager closeted in the back.Sad as the food when you get it is good .With 10 patron s how does it take so longI could cook it in 5 minsVery Very poor and rude to boot
Brilliant staff at Grahamstown. They watch my dad who needs care while we shop. Thank you very much. Very friendly.
Lovely view, meals freshly served and warm. Best muffin and coffee restaurant. One of my favourites
Need copious amounts of coffee and a tasty breakfast, this M&B wont disappoint!
I enjoyed the vegan hot chocolate, though expensive in my opinion. The Vegan breakfast, avo toast, was nice. I had it on GF bread. It was a filling meal. Staff at the Grahamstown branch was very friendly.
Great food. And good service
They were fast and the food was delicious. It would have been 5 stars but they added too much mayo over tje food.
I absolutely loooove their Classic breakfast and Im obsessed with their crème coffee (it comes with fresh cream instead of milk)
Decent food. Staff are helpful. Nothing special. Just a normal Mugg and Bean. Place is clean.
Very good place for meals if u have a full pocket
Their breakfast and service was very good.
Mugg & Bean is pretty consistent. Decent coffee. Good range on the menu. Staff always friendly.
Great food...great service
Had an eggs benedict - food was of good quality.
Orders taken quickly. Food great
Food great, service is okay. Has been better some times then others.
Good food, good coffee. Nice atmosphere and excellent service.
Friendly staff, quick and delicious food
The waiters. Are friendly and you feel as if you are home the food is excellent and reminds me of memories at home
Always great food and coffee - bottomless..yummy
Service great and food and ice tea were great as well cant complain
The staff makes you feel at home and truly valued💞
Very good food and great customer service....
Great variety and quality of food in our small town!
Excellent service. Can be recommended!
Friendly Staff and Good Food
Staff are friendly excellent serviceGood coffee
Friendly staff, good coffee usual Mugg and Bean standard food-excellent
Great service, breakfast always cooked perfectly, great value for money. Bathrooms always clean.
Service staff always friendly and it is a warm spot for coffee during winter in Grahamstown
Good food and service. Bathrooms not clean though.
Better food than most franchises.
The now more limited menu is not that appealing. As a non-coffee/tea drinker my options are severely limited... As a non-pork/red meat eater the options again are quite limited. The Grahamstown M&B has friendly staff and is clean.
Quite enjoyable and delivered as promised. Good for a value chain restaurant.
A nice cosy Mugg & Bean in Grahamstown. Unfortunately it wasnt on the GPS under restaurants. We drove around looking for a place to have a bite and by accident saw Mugg & Bean.
Love their chocolate cake and chocolate mousse cake.
Staff very noisy, grinding machine going,no place to relax and have a meal,cupboard doors slamming all the time by staff
Great food. Good service.
Had the avo on toast.... Delicious
Service could be a bit better but waiters/waitresses are amazing
If u need a hug from a mug and feel like a jumping bean then visit this place full of smile and cheer
Decent experience. A lot of waiting staff that dont notice you when you want to.
Great service and food
Friendly with amazing service and best food!
The service was very slow. The summer time slush i ordered is way too sweet to even drink.
Greatest choc chip flapjacks ever
Great service. Great coffee and excellent food
Neat and clean. Service is prompt and top class.
Excellent place to have food and coffee.
Lovely. Great food and bottomless coffee
Good food along with friendly service
We had good quick service and the food was good.
Good service and decent food for a franchise store
Mug and Bean, it needs no introduction. A good place to have a big meal.
Lovely vibe, great service, great food
Excellent food.... Love the chai tea
Today I visted Mugg & Bean Grahamstown, I was greated by a very timid & shy yet friendly waitress.I tried placing an order with her two or three times from their vegetarian meal options, unfortunately she had to run to the kitchen each time to find out if they had stock. In the end I decided to settle for avo on toast which had some salad toppings on, when it arrived I noticed that it was more a cucumber sandwich.I felt too bad to bother the already timid waitress, but I do feel that the management/owners of this branch should step up and empower their employees to be able to deliver quality service by at least stocking the requirements of the meals on the menu.
You looking for a heathly and filling meal you grotto pop into the mug. Friendly staff and a great menu. In grahamstown there are so many choices to go have a meal but this one takes you back to home. If you from Cape Town or Johannesburg it will feel like home. Amazing blends of coffee to keep you going for the day. Criag the owner is very accomadating and want you to have a meal and company that you will enjoy. Great stories and interesting visit
Never been disappointed with M&B food or service !
Food was good. Alright service. Its alright.
We dare you to challenge our service . we are a vibrant young and willing to help and even if u just pop in for a visit there will always be a smile and cup coffee waiting for you
Great service from staff and always with a big smile.
Dodgy taste of ribs and wings
Good food and service, very pleasant staff.
Good food. Sevice somewhat sloggy..
Good place. Just a shame they dont serve alcohol like the other franchises
Excellent customer service and food
Very average service. Management conspicuously absent. Bottomless coffee for R25 was good value for money. Wifi signal terrible.
Had to wait for more than five minutes to be seated. Food was okay, a bit cold though.
Good food and good coffee. Service is a little slow.
Excellent service super fast waitress enjoyable breakfast great value for money gad a special time
Good service and great food
Enjoyed eggs benedict
It was super nice everything was perfect
Good food and service.
The food & service was excellent
Great food and service
Standard food. Service not so good
Great service and generous portions.
Good food.
Good food n company
Always a treat to have the tomato and pesto soup.
The food was good.