Location is easy to find, ample parking and accessible to everyone including those living with disabilities.

It quite often moderate number of customers. It is not overcrowded. The restaurant is clean and staff is friendly.

Quick & efficient service but the food not much up to standard these days, my last take out purchase, the chicken was smaller, a bit dry and once again extra sauce requested was not given inside the chicken packs.

The food was really nice and well cooked. This Nando’s is of great quality and the staff was really professional.

Nice place to sit and enjoy good food

The place was clean, not congested, quick service, the food delicious, etc.

I lost valuable of my time standing on the queue outside the store and again writing for my order.

Great food and they deliver

Very poor service recieved.. because of covid they did not allow me to seat on the table i desired while the restaurant is empty please inform staff that customers come first if there are no customers who will pay thier salary ii only chose the table i desired as my vehicle was not locking but the staff of this place just lack the skills to understand

Not Vert helpful staff not friendly at all

Great and quick service especially if u order online

Neat and good service

Always busy. Staff is friendly

Fresh chickenNice spiceExcellent serviceClean toilets with hot and cold water with cleaning detergents - liquidComfortable seatsThe list can go on and on

Previously I used to have excellent service from Nandos by the oval. But lately there service has gone backwards 4 times they forgot to place all the things I have ordered in the bag. Tonight I had enough its the 5th time it happens. I tried calling the restaurant to complain Im not getting through the phone gets put down I tried to call customer care the phone get put down. Its absolute rubbish how can you treat loyal customers like this Ive been buy from them for more than 10 years Ive never experienced service like this from them until lately. Can someone in a higher management position please get back to me this service is unacceptable.

I didnt understand when we wait for completed orders to pile up before theyre given to us. Why not give as they get ready?

Their meat was fresh and nice

Great service , Quick , chicken cooked excellent and tasty. All covid protocols followed. Order was done in under 10 mins as a walk in.

The meal was good, didnt take very long to get served. The Aircons were not running though at the time.

Clean and spacious. Lovely staff. Fresh hot food

Service not like the others

Good customer service , clean and fast

Best and fast service always... never gets old💕

It was good and people who working there are lovely

Fast and efficient service

Waited longer for my order

Good tasting chicken

Amazing place to eat

Very slow individuals

The place was renovated. It has a bigger space than before. The service is transparent and fast. The staff is committed and friendly. They now should offer reservations.

It is my home town, a very loving and peaceful place

Service was excellent.

Had A Great Time!Thank You For Making Such Delicious Meals Nandos!

Comoaring their servicr , it was jot goof at all They took time to open their restaurant. And I was not happy at all with their rolls. They were not fresh. There was a lot of noise. We ended up packing our food.

Its a perfect place , is big enough to accommodate people and newly renovated with beautiful colourswith clean toilets. Food is very nice and affordable. staff is friendly they treat all people equally.

Staff dont listen to order -had to repeat it 3 times and she still got it wrong

Quite big and spacious, there is a dedicated kids play area.The parking is free and there are more than enough parking bays close to it

Too much sauce on the chicken, I hated it. The place was dirty, papers and chicken bones on the floor. Im never going back.

Love it

Scrumptious meals with beautiful Decor

Efficiency when you ordered something

If u buy tea an coffee they give u so little milk an wen u ask for more they refuse you. U have to carry ur own milk. Ladysmith square nandos is the worst. Even 1 star is not worth it

Terrible service, been to the store last week Sunday, ordered 4 meals and drinksFirstly 3 meals arrived on time bt the spicy rice was stil hard. Secondly the drinks arrived halfway through the meal. Thirdly the cashier was not welcoming and keen on even explaining the menu.Service like this does not befit the nandos brand.

The food is always good and hot if you arrive early. Can get very busy with a long wait time. Staff are friendly and professional

Service was very good

The service is horrible and the staff dont acare especially a lady called Londiwe,this has been the second time I had to deal with the bad service

There normally long lines but food is served hot and friendly staff

4atar food

Good quality food. Service can be improved to make it more efficiency.

I just love Nandos like crazy. It was great knowing that Ladysmith has got one in town.🤗

Service was soooo poor, in that people who pay cash are actually given preference as opposed to those paying with their cards. very disappointing. But the chicken is tasty 🙌

Chicken is perfect. The staff are also friendly and helpful

Great service

The staff are quick, chicken is owesome n their peri peri sauce iyhoo mouthwatering well done guys

Friendly and efficient would suffice to mention as the whole equation. The Oval Mall despite the central CBD location provided all you would expect from other Malls around the Country.

Very nice excellent services

Nandos Ladysmith is a good spot for take away or sit and eat chicken the Nandos way. If you like Nandos chicken you would enjoy it in Ladysmith as well.

Good service, clean environment and mouth-watering chicken

Goo grilled chicken but the place is mostly packed

Sell a delicious chicken you can eat in or takeaway

The peri peri chicken was not spicy like other Nandos.

One of the few places for muslims to eat but good food

Cool and enjoyable place serving mouth watery foods. Try their dessert

Excellent

Excellent

Customer service is quick, and they are friendly

Made an online order within 20 minutes it was ready for collection. Sms sent to me notify me about collection of my order. Staff friendly order was all We had ordered

Nice place, nice food

The place is clean & service is excellent

At peak times, too few Staff, and very slow service. Also muddled the order up, (who can eat HOT livers😝) but the meal was well prepared, and tasty.

Place is not clean food subpar and staff present themselves indifferent,to navigate in the car park is disastrous as the right of way for cars is marked opposite of us driving on the left.

Quick and friendly with plenty of seating. The staff are attentive to sit down staff.

Great meal always

Better than other nandos o have been to

Clean place and good and fast servive

If ever you are travelling through ladysmith i would suggest you go to Nandos

Good service nice behaviour staff

Enjoyed the tenderness in the meat. Newly revamped look with more space 👌

They put too much source in meat

I like the upgrades they have done, the place is beautiful

Nice food and excellence service

Jst a place to enjoy gud meals 💯

Food is good and service not bad.

Friendly staff very clean I liked it

This my favourite restuarant wherever I am

Service from tellers excellent...attitude from the waiters shocking..no Wi-Fi

Quite a nice place

Great quality food

The service was good and the waitress were smiling and food was also in the good condition

Best service and a comfortable place to sit whilst waiting for your order.

Excellent service and clean

So beautiful nd have friendly staff big up guys

Chicken was juicy and the service was quick and good.

As usual Nandos delivers, but lacks in parking for patrons and the location need to be moved to a more safer zone.

Well done chicken we had here

Nice place

Great service

No airconditioner

Great service and value for money

One of the best Nandos.The one thing I hate is the slow cleanup after a patron leaves