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McDonalds Victory Park Drive-Thru
Cnr 3rd &, Rustenburg Rd, Victory Park, Johannesburg, 2194, South Africa
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Vi
Review №1

I always call this a Fortnite McDonalds because it looks so peaceful and empty. The service there is always on point though. Great work team.

Ad
Review №2

The place was very clean and sanitary. The view was very nice. The staff were very kind. The food was fast and very nice (Better than usual in these aspects).

Ph
Review №3

Very nice place with spacious interior with kids area and lounge neatly. Conveniently located on First avenue on the left when going to Linden from Victory Park.

Nk
Review №4

I wish they could make better with service when there is load shed

Ga
Review №5

I am only reviewing premises and facilities. I have only been there for cones, so comments on their food wood be inappropriate. Hence only the use of 4 stars.The premises are immaculate and the staff are in a constant state of disinfecting everything - including floors! Entrance is strictly with a mask and you are immediately required to have a temperature check and to capture details. While this might remain tedious for some, I found it anxiety reducing. Staff service is friendly and rapid.If you like a McDonalds - this is a good outlet. Entrance is easy and parking good. 🤗

Th
Review №6

Best experience ever in MC D Victory Park drive thru 04/07/2021. 17:06:19. Mpho the cashier, Excellent service. Great meal tasty patty fresh chips with clean oil ticked all boxes guys keep it up. I had the best experience ever. Thank you

Lu
Review №7

They kept me in the drive through for over an hour. Pathetically bad and slow service. They also gave me the wrong order and insisted it was mine as they couldnt make my food just so I could leave, food was also cold and the chips hardly fresh.They were taking orders manually and had you pay and order at the same time. You also cant leave the queue when youre in it.Customers left the queue by reversing one by one, some didnt have that luxury like myself and spent a very frustrating drive through which felt like a peak traffic experience.

Se
Review №8

Drive-thru service is bismal. Was waiting yesterday afternoon in the left lane and was ignored twice as if I was not even there. So I left, nobody stopped me at the windows to ask what is wrong. Lost a customer

Ta
Review №9

Great service. Quick and efficient.

Te
Review №10

Good service. The drive through staff are friendly and quick on their feet. Keep it up.

G
Review №11

Food as can be expected from Mac D. Ordered 2 regular fries, 10 piece McNuggets and 4 Hot Chocolates.Waited in the parking for 10mins for the order to be prepared and to be delivered by someone to the car. Fortunately I checked the order, only to discover that both the regular fries were not included at all. Also short on napkins.Otherwise the Hot Chocolate was delicious and the rest of the food all good!

Me
Review №12

Its fast clean and the chips are fresh 🍟🍟😁so far so good

Lu
Review №13

Always a pleasure visiting McDonalds Victory Park.Friendly personnel and clean facilities every time.Our orders are normally delivered in good time.Well done guys!

BK
Review №14

One of the few McDonalds that put up with me and makes me hashbrowns past breakfast time as I cant have any of the patties! Fries are always fresh too!

Ma
Review №15

Two lanes to do drive through ordering. Merging into one for cashier.. However, no one wants to let the merging vehicles in per the sequence of service.The intercom system is lousy, especially having to repeat the order 5x despite not wearing the mask prior to paying for the order.

pe
Review №16

Awesome 🆒 👍

Si
Review №17

People says their service is great

Fr
Review №18

Great service and food was excellent.

Ru
Review №19

Went to the drive trough and despite it being busy, my food was hot and fresh and almost instantly served when I got to the collection door. some of the best McDs Ive had

Na
Review №20

The poorest service ever. Ive been waiting for my order via MrD for almost 2 hours. I tried calling to see whats wrong and they dont even care, the line got picked up and no one responded, mind you I made multiple calls. A whole two hours!!! When I couldve ordered elsewhere before closing time and saved myself all that time wasted and the hunger that I must now endure. I have no idea why they accepted the order knowing deep down in their souls they have NO ITENTION to fulfil it, and want to wait a whole two hours for me to complain, just so they can do something about it. Jesus wouldve returned before they actually cared about doing their jobs, if I didnt lodge a complaint. The fact that they didnt even care to pick up my call or communicate the issue with me is disgusting. It is the restaurants responsibility to ensure that orders are carried out with the upmost priority and quality of service. And if no one knows how to do that I suggest investing in a business course, the least you can do is look up a YouTube tutorial on how to deliver quality service.

Ca
Review №21

Very cheeky placement right outside of Delta park. Many calories burnt walking has been consumed back immediately after 😂 but good service, good food. Nice take out place.

Ma
Review №22

Quick service, faster drive-through. Grab a quick bite and leave. Thats it.

Na
Review №23

Absolutely amazing took grandkids for lunch and had a great exspierance the staff was friendly and went the extra mile to make sure we comfortable

Ph
Review №24

Bad treatment i order drinks with no ice and they insted to give with ice

Ma
Review №25

Very very bad service. Staff is very relaxed if not lazy. Uber Eats guys wait for ever outside. Why are they kept outside be it is raining or too hot

Ma
Review №26

Omw the drive through layout was not thought out clearly. Absolute chaos. Very slow service

Ty
Review №27

Terrible experience at this branch. Staff were shouting at each other and the delivery men the entire time. There was no sense of customer service or care. They were speaking very rudely about us in isiZulu (which we understand very well!). We had been offered to sit down but were quickly chased out as they wanted to close at 8pm. A few drinks were still left out of the order and the mcflurry had melted after waiting 20 minutes in an empty restaurant. 1 star is very generous.

La
Review №28

R6 for a creamy delicious softserve

Bi
Review №29

They are very very slow, imagine a single order take 45 minutes.

Da
Review №30

Hot food, always good but not such a healthy choice.

Ch
Review №31

Easy access from the road. Fast service and warm food.

Li
Review №32

So you close at 7 oclock but dont advertise that fact anywhere? Honestly never had great service from this place, they could learn a lesson or 2 on customer service and efficiency from the sandton branch

Le
Review №33

Things are good their trying all they can do to teach us how things doneI may say am glad to work on that company am getting a lot of knowledge and I appreciate that

Pe
Review №34

Was not allowed to use their rest rooms on my visit. Pretty disappointing, I expect them to treat every human being as exactly that.👎🏿

Ve
Review №35

Fast service at the drive through. Chips are always fresh.

Du
Review №36

Very fast and food is great. So my daughter says.

Mu
Review №37

Missing the Automation options. Where one is able to order good using screens (without much interaction with the staff)

Da
Review №38

Theyre still behind in terms of time keeping. They must be fast for both customers picking up in stores and Mr Delivery as well

Ro
Review №39

Terrible service and sub par food. Wont ever visit this branch again. The staff were more interested in chatting to each other than serving the customer.

De
Review №40

Only noticed after I left that my drink was not included. Being the second time this has happened I think this could be a thing with this place. I could be wrong.

Is
Review №41

Bullshirt restaurant they dont know how to treat customer

Ra
Review №42

Excellent service and beautiful views, really enjoyed spending time here.

Et
Review №43

2nd time in a few months that the order is wrong

Ge
Review №44

Lovely place to eat, not so busy as other McDonalds, lovely place to relax with friends

Vi
Review №45

Tasty, friendly staff, not too busy

Ki
Review №46

Long waiting, hence making your services poorer

Za
Review №47

The food was good but it took so long for our food to come over half an hour

Do
Review №48

Im giving the stars because the staff are so friendly... the food is MacDonalds... need I say more

Pe
Review №49

Not worth the time. Rubbish food, rubbish service.

Pe
Review №50

Used the drive thru. It was efficient and quick.

Ti
Review №51

Good fast and friendly service

Si
Review №52

Jnr burgers has a smell and not very helpful when you let them know

L
Review №53

Ordered a happy meal but Im still sad.

Hl
Review №54

Good service the cashier was amazing

An
Review №55

Great view over Joburg.

Si
Review №56

Nice and quiet, good service.

Aa
Review №57

Good fast service, nice working with the employees

Ru
Review №58

Food always fresh, not too busy and quick service.

Za
Review №59

Very clean, I like the nice upstairs area where you can easily work from.

Ro
Review №60

Always great there

Br
Review №61

Dont normally do fast food. Been here twice, gotten my order wrong both times.Rather go in than use the drive through.

Pe
Review №62

Very clean and has bright sunshine from outside upstairs sitting.

Ki
Review №63

Nice staff and quick service.

Bo
Review №64

Disrespectful. Pure and utter shame. Never again will I order from you guys because apparently I’m not human enough I’m not white.

Am
Review №65

Great service and tasty food! I visit here often, but, when going through the drive-thru, am almost always asked to park while I wait for my veggie burger. I understand it isnt a high-demand dish on the menu, but I dont know if there is any way to fix this? Only a small complaint, though, all else is always efficiently done. Its inside restaurant is also spotlessly clean.

Gi
Review №66

Quick Service and Great Food

Mi
Review №67

Love the new Smartie McFlurry

Ky
Review №68

The ice cream machine works

Cl
Review №69

The dual drive thru ordering lanes make ordering very quick. They were done with my order quickly and their ice cream machine was actually working!!!

IT
Review №70

So clean, open & have a nice upstairs place to just have your mini burger with the Joburg view

Ka
Review №71

Quick and easy

qu
Review №72

Whatever you do, dont order from this McDonalds, it astounds me how they are never able to get an order correct.

Ib
Review №73

Good as always

he
Review №74

Mc Donalds victory park service is not good very poor

Ah
Review №75

Nice friendly staff, not busy

pa
Review №76

Their orders take long.They are very slow ,every time I visit them I get my order late .

Ja
Review №77

Its takes for ever at night but lunch is always good here.

Be
Review №78

I have tried to give them many chances but this is the 3rd time in a row that they have gotten my order wrong for not only delivery but also going inside to order. Not reliable.

Mu
Review №79

Not really bad

Da
Review №80

Everytime I go through the drive-thru, theres a swarm of uber eats/ MrD drivers crowding around the collection window and staff does nothing about it. Very inconvenient for other customers. Put a system in place to assist both without the chaos!

Mo
Review №81

The one drive through speaker was out of order and I had to go round to get to the working speaker again. When I told the staff that they were most unhelpful and short off with me....

Ro
Review №82

Reception very welcoming.Make you feel good.Free coffee also.

Ja
Review №83

Nice quick service and lekka friendly

Wa
Review №84

We waited for 20 mins for a muffin, even though there was no cars behind. We had to remind them to give it to us, and the muffins were ice cold. Just Disappointed.

Do
Review №85

One terminal of the drive in wasnt working that caused a roadblock in the drive in

Pr
Review №86

I have never dealt with such incompetent people in my life. How hard can it be make to make sure the orders going out are correct???

Cl
Review №87

The best McDonalds by far within a 3km radius. Do yourself a favour and skip the McDonalds in Northcliff.

Ba
Review №88

Visited on Saturday 1st February. Lunch outing for 3 students and a baby. I was totally unfamiliar with the McDonalds menu and asked for a hard copy of the menu (showing my age !). Not available and I became rather stressed as I felt I was holding up the queue whilst trying to co-ordinate my guests requests. Mbali took control. Took me aside, calmed me down and patiently explained the menu and made suggestions.Suggested we take a seat upstairs and said she would bring the food to us. What a pleasure dealing with her. Empathetic, customer focused and prepared to go the extra mile. A real star. I will definitely pop in again when next in the area.

Da
Review №89

They are very slow with attitude to delivery drivers. They need to improve a lot because drivers do stay 5 minutes or more without anyone checking in what order are they collecting

MA
Review №90

Ordered on drive thru but had to wait more than 30mins to get our food and it was not even busy with walk in customers, definately wont go back

Ta
Review №91

They dont have public toilet ..........and no paking for delivery bikes

En
Review №92

Website says they open at 6h00. Was there at 6h30 they said this is not true. They only open at 7h00.

mp
Review №93

Good service

An
Review №94

Excellent service. The staff is very friendly. Its a pleasure to be there.

Ch
Review №95

Mostly fine, can sometimes be dissapointing but not to the point of not wanting to order there

Mi
Review №96

The service is great and its very clean

Tr
Review №97

Happy people, good food.

Bl
Review №98

Nice good place

Ge
Review №99

Fast fast service. The food is delicious and is very conveniently located on the way home from work. Its a beautiful McDonalds and the staff are so friendly and accommodating.

Bh
Review №100

Quick and easy

Information
100 Photos
100 Comments
3.5 Rating
  • Address:Cnr 3rd &, Rustenburg Rd, Victory Park, Johannesburg, 2194, South Africa
  • Site:http://www.mcdonalds.co.za/
  • Phone:+27 11 782 3084
Categories
  • Family restaurant
  • Hamburger restaurant
  • Fast food restaurant
  • Takeout restaurant
Working hours
  • Monday:6AM–8PM
  • Tuesday:6AM–8PM
  • Wednesday:6AM–8PM
  • Thursday:6AM–8PM
  • Friday:6AM–8PM
  • Saturday:6AM–8PM
  • Sunday:6AM–8PM
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