Even though the place is full, the consultant was very helpful and patient.

The worst place i have ever been, poor service, everything is not in standard. And everybody who was there we all were complaining about service. Our money is not in good hands here.

Still waiting for my provident fund applied four months back. Its bad experience there

Since 2017 Ive been trying to get ahold of you guys and Im constantly being sent around , asked to wait for 2 weeks but still no response. My dad took a trust fund with guys after I turned 18 I was asked to fill in forms and send them and this was in 2017. I did that even went to the branch that is located in Port Elizabeth pier14 . But still no response. The call centre agents are very rude,treated me like I was owing them money no morals or whatsoever !I tried calling but response I even remember the name of lady that used to talk to shes located in Joburg and her name was Refiliwe. Till this day no response and its 2021

Ive been trying get my 2017 Tax Certificate directive number corrected and Reconciliation since January after emails, calls and visits still no attempt from PSSPF to rectify their mistakes.I believe if you got no interest in servicing the people then you shouldnt get in such businesses because it is not only frustrating emotionally but really negatively affect peoples progress if not destroying it completely.

The worst service I have ever recieved from a financial institution. The call centre agants are rude. There is not sense of client centricity. Those people are just in no mood of helping anyone - they are all robotic as if they are just reading a script. I submitted a withdrawal claim for my father in November 2020 to this day it has not been process. I try everyday and hold on the line forever and they tell me he must call them because they have lots of clients and are only allowed to make calls till 11:00 never have I ever heard of such in my life of working in the financial service. The sad thing is that our fathers whom are not even clued up are suffering while you are holding their money.

The number given says it doesnt exist so why bother posting it then if it doesnt work

This place is in jhb Gandi square

Do you really want to meet on facebook cause i will just expose to the world how bad of a service you provide even to the families of employees that died have to beg for their love once money theyve work hard for and as securities its is not always in the best working conditions your services is pathetic to say the least it is time South African be told about what is happening

The service is slow... but if they help you...they do the best they can.

No clientele service. This company must be closed its a useless company ask me Ill tell u

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The service is good when you go to the offices the problem is the payments are slow. Even the previous company was also like this same people didnt even get their money that why people nearly destroyed the building. I also claim 2 months ago but not yet receive. I will say to all the people who havent received their fund we must open a face book group so we can go together as one this late payment can be sorted

Enjoyable to visit the mall

Professional security personnel who knows exactly what therly are doing.

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Its helping people to get what they got when the security contract terminated or some different things happened u know where u can ask about your belongings

Very bad at paying out its been two years since my father passed away till today we have not received his death claim Ive sent numerous emails no response Im so disappointed as we need to live on after him

Service good

The services now is better than before, they take people serious and help in time

Good custormer service

It where security brought their claims for psspf

Because they are taking care of their clients

Useless company and poor service

Yebo good for rich

I am charlot Mabetoa since I claimed my provided fund last year September I didnt get my money I want to know where the problem is?

Absolutely awful experience to claim from these people! No answers on emails not even talking about the call centre!!!!

Please note that this company is in now SALTEB - Salt Employee Benefits or Sale Employee LACK OF Benefits!!!THE WORST COMPANY IN SOUTH AFRICA. AVOID, AVOID, AVOID!!!!!!!!!!!! Whoever gave this company more that a star is blatantly lying and most probably works at SALTEB!!!

No reply on their phones but staff are helpfull of you go there

Because they dont pay the claims on time we are not working we need that money its our money we contributed we owe nobody

Poor administration, slow que, and long queuesTook to longtime to reply

Very good and serious

Not a huge fan of the location of the business

Their service is just okay but need improvement

It was a bad visit to that office bad treatment

Benefits funds

Very slow at some point

Top service

Good service

Nice place

The system is very low

Perfect

Better

I was there

Long queues

Not sure