I have only received prompt and efficient service from Mr Prepaid since I joined them 5 years ago. Thank you for your stunning service!

I like to thank Amos and his team for helping to add other meters to the company. They helped me with warm hands.Guys keep on helping others. And ur tariff is reasonably that is why I blocked other company to join u guys and my tenants are happy now with the units they received when they buy electricThanx againGoldman

Had issues that needed to be sorted out and every time over a time span of 2 years got a different answer and a few emails informing me that I have to hand in documentation eventhough we have discussed the matter multiple times that we have to wait for a letter from the deeds office(and not a very friendly tone in the mails as well)

Thank you for the quick turnaround time with the installation of my new prepaid meter guys. Working like a dream!

I’ve had a great experience with Prepaid Meters from installation to date. Not many service providers “do what they say” throughout the customer interaction - I therefore must commend PPM for accomplishing AND maintaining this. Customer service is great - I have never had to call PPM, however I do get the courtesy calls to check if all is well. Keep it up PPM!

We have used Enbaya Prepaid meters since 2011 and can only state that we have received prompt and helpful service during this time.

We have worked with Prepaid meters for more than 3 years to date. Their online meter management platform is effective. We are very satisfied to have worked with Matthew Sannasi (Sales Manager) along with the technical team. They have taken time to work through the metering solutions for our buildings which has materially improved our utilities management

Meter deactivated without notice and no one can give an explanation of why.

Brandon is assisting me, thank you.

Thanks you for resolving my issue

Excellent service!!Deon Quintao was a pleasure to work with. He took the time to explain the product and efficiently and professional assist me with all my question. I will recommend to anybody

Thank you for helping me replace my prepaid meter under 2 days after lightning damaged it. Appreciate the quick service

They installed new prepaid meters at our complex. I had an existing meter that worked well but this lot came and installed a new meter without replacing the old one , meaning that tiger electricity one had to charge both meters. Then they deactivated the old meter meaning that we got no electricity all. Their call centre agents and technicians are so pathetic and you wonder why they bother. Don’t go anywhere near this lot - zero stars all the way

Very efficient and continues to follow up even though i havent had any issues, great communications skills and always doing more that is expected,Wonderful great precise love it

We have been utilising a prepaid meter from Enbaya Prepaid Meters in our garden cottage for many years. It reached the end of its lifespan recently and due to great service in the past by Enbaya we approached them again to buy a replacement meter.I was assisted by Mr Amos Molaba from the Sales Department.What an incredibly pleasant experience this was. Mr Molaba assisted me all the way with enthusiasm and in a very professional manner. All my e-mail queries were quickly attended and replied to.He is an amazing person and a great representative to Enbaya Prepaid Meters.We can recommend Enbaya Prepaid Meters with pleasure.Thank you Mr Molaba.

Vexma Properties uses Enbaya Prepaid meters for numerous properties. We are very satisfied with their quality service and customer support. If you are a company or Individual home owner who wants to switch to prepaid, ENBAYA is the way to go. Thank you to everyone at Enbaya who has made our business easier by giving a great service and all around support - doesnt matter what the problem, it has always been sorted out. Thank you again!

Excellent Service solves issues fast, thanks!!!! Have not experienced any problems

I have been dealing with Enbaya Prepaid Meters for 7 years and they have never been able to take on a new meter correctly the first time. I have just changed ownership of several meters and after more than 2 months, they still havent transferred them properly. Im sick and tired of their incompetence and am looking for another service provider.

I have tenants that have been sitting without water for almost two weeks now. Your service is absolutely terrible, I just receive reference numbers and no one turns up to replace the broken meters. This is unacceptable service and I am tired of phoning your office everyday to try and solve the issue. I will be taking this further.

Very poor service from the support dept. Their automated system generates a ticket immediately but their staff take forever to get back to you and the problem takes even longer to resolve. You wait over 20 mins on the phone for any dept to answer a call. The product is the same as others, but the support is sub standard

Did not receive my electricity token so tried calling, they kept me on hold for 10min. Emailed technical support twice but still no response after 2 days. Poor after service support!