user
Phonetradr
67 Wessel Rd, Rivonia, Johannesburg, 2128, South Africa
Appearance

Comments
Ki
Review №1

Fantastic Trustworthy site. If you are wanting to sell your phone. This is the site to go to. Will definitely make use of them again!!!

Ru
Review №2

Very efficient and quick ,bought the phone online friday morning delivery early today .Phone excellent condition no scratches ect. Will recommend phone trader anytime

Co
Review №3

Phonetradr is trustworthy and very efficient. I received very good service and quick responses to my questions. The best way to sell a phone, in my opinion.

Ra
Review №4

Recently sold my phone with them. After completing the sale details the phone got collected the following day and was listed within 48 hours. It was bought and I received money quickly. Would highly recommend using them to sell or buy a cellphone quickly and safely with very little hustle.

Wi
Review №5

Think its a great concept and the staff are top class.

Ma
Review №6

Excellent service. Profession and prompt. Ive used phonetradr before and each time I walk away a happy customer

Er
Review №7

I hope management are taking good care of Lindelwa Ngubane. Made sure this review received 4 more stars than it could have! Resolved a potential issue very swiftly with frequent updates, well done! Excellent service. Phone also in condition that is stated on the website. Would definitely recommend.

Ja
Review №8

A real pleasure doing business with Phonetradr. Trustworthy, reliable and true to their word. Much thanks, my purchase came in pristine condition.

Ky
Review №9

Trusted the reviews and used Phonetradr and was pleasantly surprised. They offer a on amazing service of selling your phone safety, securely and efficiently. Phone was sold in less than a week. Will definitely use again!

jo
Review №10

Thanks phone tradr phone is what I want

Ph
Review №11

Bought my first iPhone last year it was a Used phone but when it arrived it was like a Brand new phone i like that they give clear information ℹ️ and excellent customer services, am willing to have a deal with them again it’s SAFE RELIABLE AND FAST, don’t think twice do it when you want to buy a Phone from them 💯😃

Zu
Review №12

As a high school teacher, the COVID-19 pandemic forced me to consider to reach my students online. During that journey, my old Samsung Galaxy Note 10.1 Inch broke in the middle of my teaching delivery (it was its time since it was a 2014 version.)Phonetradr came to my rescue, I ordered a Galaxy Note 8, I can not cope with a phone that doesnt have a stylus for my screencasting. Unfortunately the seller delivered the device very late and it failed Phonetradr quality tests. They informed me in time and asked if I want my money back or an upgrade. I decided to wait until the following month end to make a top up. Because by that time, all the Note 8s vanished, I dont know what happened 😕.Within few days, a friendly Phonetradr representative called and told me to hold a specific Note 9 that was available that day, a Samsung Galaxy Note 9, for the price of the cheapest Note 8 that I ordered earlier. To my surprise, Phonetradr did not ask me for a top up fee, the new device was R2000 more expensive than the deal that didnt go successfully earlier.I am so thankful to the Phonetradr Team, you invested on me, a teacher, although my profession is the humble of all, but I impart the pedagogy to more than 120 students each year. Your company has a touch of Ubuntu and you directed your service where it mattered most to someone who needed it most. It was like a miracle to me, today I have a testimony and a heart so grateful, you contributed to the story of my success in 2020. Devices are tools for work these days and the Note is so powerful an tick all the boxes for the virtual classroom environment. I enjoy my device and it works and looks like new. The Note 9, the Note of Notes.P.S.: I recently completed my WIL 2 for my PGCE Teaching Practice at Mancosa, I made all my Zoom class presentations using only my phone, my mentor gave me compliments for being able to deliver using this tiny monster, Note 9 😃 .

Jo
Review №13

Emma was really helpful with my purchase. Received a good device in excellent condition as advertised. The device was well packaged in their own box and with a 12 month warranty. Overall a pleasant shopping experience, and I would highly recommend Phonetradr for those who dont mind getting used phones.

Li
Review №14

My phone was sold fast but the payment has no yet arrived and it has been 3 days. They said payment was made on Friday then when i called again Monday morning they said it was made on Sunday yet they dont work on weekends. Not using their services again. Took longer than promised and expected without any communication.

no
Review №15

I bought my phone around June, did my research and saw the positive reviews which encouraged me to trust them even more.It was just an amazing experience and their customer service is unmatched. My phone was delivered 2 days after my purchase and very quick to answer emails and theyre helpful.My phone never gave me issues🙏

Ma
Review №16

Was ver sceptical at first but honestly a very professional service that I will recommend to many people. Saved me R3000 on a near perfect condition iPhone.

Fr
Review №17

Phonetradr was exceptional in service! I had a fantastic experience selling my phone and would recommend them to anyone. Everything was done very professionally and they were quick to respond and follow up on all communication.

Ha
Review №18

I logged on and filled in my details. They sent a courier. About 2 weeks later the money was in the account 😊

Th
Review №19

Even though i had a query initially with my purchase it was quickly resolved and treated with urgency. Customer service has been 100% so far, would highly recommend. (EDIT) Just received my phone and can 100 recommend buying from Phonetradr, phone is in such great condition for the price i paid.

Za
Review №20

It was fast and in excellent condition. Thank u to the staff members at phonetradr for their great service and product.

Le
Review №21

Loved every bit of my experience with this company! I have had my phone for 3 months no and I have not received any issues with it yet. The customer service is amazing and the process was smooth sailing. They are efficient and reliable. I definitely would buy another phone from them! :)

Ch
Review №22

Received my phone, just as advertised, very happy!!!

Be
Review №23

Extremely worth it... the drive of these SPECTACULAR individuals on service deliveryBrilliant got my phone exactly as advertisedShout out too Miss Emma thank you for your assurance and most importantly thanks for not giving up...looking forward too my next purchase.

Le
Review №24

Had a few hiccups initially but the customer service was great I was updated constantly about the progress of my order, received the phone and it is in spectacular condition. Will definitely be buying from Phonetradr again

Ro
Review №25

Phonetradr is the best service to use if you want to sell your phone or buy a well priced quality new or used phone. I have recently made use of their service to sell my old smartphone. Customer service was excellent throughout the process. They offered me an unbeatable price and did all the effort of securing a buyer on my behalf. Hands down the best service of its kind. Very happy customer. Brilliant.

Ko
Review №26

Excellent experience. Sale was effortless and once the phone was taken from me, I was paid within 2 days. Highly recommended!

Du
Review №27

Sold my iPhone 6 through Phonetradr, it took the hassle away of selling it online myself. They followed up regularly with me and once the phone was sold it was an efficient service collecting the phone and receiving payment for it. I would definitely use this service again.

Na
Review №28

I recently bought a phone from Phonetradr and at first I was extremely skeptical. I ended up taking the leap of faith and purchased a phone. There were a few “speed bumps” along the way but Emma and Lee worked tirelessly on getting me my phone. Customer service is excellent!! Very friendly and kind people. Thank you very much. Please note that it’s a 4 star because I didn’t get the phone colour I ordered otherwise it would have been a solid 5.

Ki
Review №29

If I could give more than 5 stars, I would - Id like to commend the Phonetradr team on exceptional customer service and experience! Before listing my phone to sell on the site, I did a lot of research and was impressed and converted by Phonetradrs many great online reviews. I planned to buy a replacement phone from them as soon as my current phone sold - the whole process was even better than expected! My phone was sold on a Sunday afternoon, and 5 days later, I had my new phone in my hands, while the other phone was on the way to its new owner. A special mention to Josh S, who made sure that the phone collection was at the same time as the new phone was delivered, ensuring no downtime at all. He kept me updated the whole way and the process was seamless!

Ra
Review №30

Second phone sold through Phonetradr, This is service as I have very seldom seen in South Africa. Took a total of 48 hours request for listing, pickup and money in the bank. Super Super service Thank you.

De
Review №31

Sold my phone easily and very conveniently. Avoided all the scammers out there, while trying to sell my phone.Great service!

Br
Review №32

Used them to Sell a Phone that I had in the Cupboard doing nothing, They do Everything for you and the platform is super simple to use I would honestly use them again, really well thought out platform and process well done guys.

F
Review №33

Excellent service from Phonetradr. The process was so easy and I was kept up to date the entire time. I would recommend this for anyone trying to sell a phone. Hassle-free and safe.

Ca
Review №34

Lindelwa and Emma (it’s Caleb )you guys are just super fantastic and this company is the best with regards to service and customer tolerance ,I received my iPhone in time and mostly in excellent condition.

Sl
Review №35

Great support from Emma (Tshiamo) thanks

Ca
Review №36

Although off to a bumpy start of the experience I am happy to now change my rating to 4 stars after my complaint was dealt with quickly, efficiently and effortlessly. And even a follow up courtesy call to ensure that I was happy with how things have now been dealt with along with remedial action. So well done Phonetradr. Seems customer satisfaction is very important to you & I will recommend again to family and friends

Am
Review №37

Great service, very efficient and trustworthy site to sell your phone. They pay as soon as your phone is sold. I would recommend to anybody who wants to sell their old phones.

Wi
Review №38

A real pleasure dealing with Phonetradr. A hassle free, easy and secure way of selling your phone. Will recommend to anyone wishing to sell an old phone.

Ni
Review №39

Sent my daughters fone in on 22/10 for repairs. After a week I called to find out if fone was ready and wasnt. Told them my daughter was going away on Friday and she need her fone. Was promised that I would get my fone by Friday. I even offered to fetch fone. Friday evening she left and I was not very happy. Then Saturday afternoon the owner Rezi called me coz read my review and also disappointed and could not understand what happen. Long story short she arranged for me to get my daughters fone and am really grateful for her superb service. God bless you Rezi and thank you.

Ja
Review №40

I initially had some issue with my listing but all was sorted by Alwyn Cornforth.Thank you so much for clearing the confusion and sorting everything out within a matter of hours.

No
Review №41

I ordered an iphone with them on the 6th of October and i received it on friday(the 16th). They said the phone was in an excellent condition and before the phone got delivered they called saying the phone is not in excellent condition, it has minor scratches but when i received the phone the scratches were all around the phone and on Monday i called asking them about their return policy because I wasnt happy with the phone, especially because it was a bit costy for its condition and they started asking if I requested for pictures of the phone when they told me about the minor scratches,they said they will call back but they havent called back. Im not happy with the phone for the price i paid and the app specifically said excellent condition but that wasnt case when I got the phone.

An
Review №42

A few hiccups in the process but through them I managed to sell a damaged phone for a very fair price and was paid timeously.They arranged collection. Required very little effort from my part.

Jo
Review №43

Fantastic service! Everything went smoothly and my phone was sold in a week :)

Je
Review №44

Excellent service and amazing staff members. Honest, reliable,safe and amazing!

Ch
Review №45

What a fantastic business! Within minutes of listing my phone I received a phone call detailing the process. I also received emails when my phone hadn’t moved giving me advice on how to get it to sell. Upon it being sold I received a call at the start of business day and the phone was collected within 2 hours. Wish all business in this country could be run this efficiently!

Ca
Review №46

Surprisingly fast and efficient. Handsets are at a very reasonable price and adhere to the described condition. Will definitely use in the future

sa
Review №47

Superb service. Received my money within a few hours after submitting my documents once the phone was sold. Hassle free

To
Review №48

Definitely making use of this service again. Simple process and excellent customer service, I received my device within the first 3 days of my order.

Ra
Review №49

The best service. Reliable and fast. Bought a phone hassle free and had it repaired in the blink of an eye when it was needed. Great work 👌

Mo
Review №50

The service with Phonetradr was amazing. I got my phone a couple of days after placing the order. The phone was very clean and in excellent condition as stated on their site. I have been using my P20 pro for weeks now and I love it! I will definitely recommend Phonetradr to anyone. They are genuine and very professional.

As
Review №51

I sold my device using the excellent services of Phonetradr. I needed the cash ASAP and that is exactly what i got. very professional service from Emma and Josh thank you. I will certainly be referring people and be making use of the service very soon.

Si
Review №52

All I know is Im never buying from phonetradr again.

We
Review №53

Phonetradr was very efficient and organized. They were also able to secure a superior price. I would highly recommend.

Sh
Review №54

Brilliant service. Easy and efficient. They were in constant communication about the process. I can highly recommend them.

Sh
Review №55

Very professional and efficient service. I got a good deal for my phone and I was paid within one business day.

Me
Review №56

Phonetradr provided exceptional service when I wanted to sell my phone. From the very moment I contacted them for collection to the moment my phone was on the brink of being sold, they were transparent and professional. Their services are highly recommended.

No
Review №57

These guys know what they are doing and they are so efficient and extremely helpful. I continue to refer many friends to this website. Am a happy customer and happy with my purchase as well.

Ma
Review №58

Absolutely flawless service.! I would recommend to anyone.

Ru
Review №59

If youre not someone who trusts easily, you can trust these guys. Excellent service and correspondence! Money is in my account exactly when they said itd be. Probably the best service Ive worked with. If you wanna sell or buy, do it with them!

Ru
Review №60

Was a little skeptical at first, but WOW. Quick and efficient service! Very happy customer!

Da
Review №61

Excellent super fast efficient and safe way to sell your old mobile device. Device was collected and payment made within hours of it being sold. will definitely use Phonetradr in future

Wa
Review №62

I am shocked at the speed, efficiency and communication from Phonetradr. My device was listed for a day when it was sold. It was picked up the following day. And I had the funds sitting in my account less then 24 hours later. Communication was on point. I cant fault phonetradr at all. I will definitely use them again.

FE
Review №63

Outstanding services from the Phonetradr team, always on top of things to guarantee quality.

Da
Review №64

When my insurance claim started everything looked so professional. But once they collected my phone (9 Nov 2020) , they stopped feedback altogether. Promised delivery date keeps changing, now I hear they ordered incorrect parts. This is 10 days later, they even had phone model number before starting.

Po
Review №65

I had a really great experience with phone trader, I sold my phone and bought another one with ease. My secondhand had a speaker problem but it was fixed in time. Overall I’m very happy with the service 😃😃😃😃

De
Review №66

Efficient and excellent service received throughout the process. Safe and reliable experience with the Phonetradr team during the sale of my phone. I will definitely use the service again. I was constantly updated on the transaction and payment was made within a day as promised.

Bo
Review №67

Exceptional service from Phonetradr. I love my P20 and its as good as new. Thank you Josh for your service and keeping communication channels open at all times, I really appreciate it.Keep up the good work guys.

Na
Review №68

You cant go wrong buying a phone from them, trust me on this! The best service Ive ever experienced. They assist with any queries almost immediately. I ordered my phones on a Sunday, and it was shipped early on Monday morning. I also cant even tell the difference between the 3 certified used phones I bought compared to store-bought new phones. They all look brand spanking new.

Ch
Review №69

Best service ever. Plain honest and dependable service. Well done

Mu
Review №70

Great Service. I highly recommend Phonetradr. This business is 100 percent legit. Bought myself a S10e prism green.

mi
Review №71

They sold me a BRAND NEW PHONE , still in the box, for the price of a used one....how much better can it get !@Mike H.

Za
Review №72

Quick efficient service. The device is in great condition and working perfectly. Will definitely return

Gr
Review №73

I haven’t even received my phone yet, but the service was fantastic. Answered every question I had right away and assisting me with the extra documentation I needed. Shoutout to Josh who helped with it all.

He
Review №74

I have purchased 3 phones from Phonetradr and each has exceeded my expectations. The latest, an iPhone XR, is like new and for me the best value-for-money Apple phone. I would recommend Phonetradr to anyone looking at buying good quality second-hand phones.

Si
Review №75

Great service from Emma

Kg
Review №76

Love my purchase, clean, looks brand new. I have no worries. Also arrived quicker thsn expected.✌🏾

Di
Review №77

Excellent service. It took quiet some time for my phone to get sold but the guys kept me in the loop throughout the entire process and once my phone was sold it only took a day for my money to be paid. This will surely not be the last time am using phonetrader .

Mj
Review №78

Bought my iphone from them and just received it today.. Yayyy!! im soo happy with my phone and the customer service is excellent...

Jo
Review №79

The best service Ive received. Will definitely make use of your services again!

Ma
Review №80

Thanks gents, for the efficient and professional service! Hope more SA businesses learn from this. Not sure how long you been around, but I hope you spread - let me know if I can be a shareholder. Keep well

Th
Review №81

Best service ever. Everything they say is true. The products are awesome at an affordable price. I’d recommend it to anyone🔥🔥

We
Review №82

When i purchased a phone from Phonetradr last year, i was sceptical, i then googled them, and saw articles about them and their great service, so i purchased a phone and i was so impressed with their service! +- 8 months later, my phone started having network issues, i spoke to Josh, and he arranged for my phone to be collected the very next day to be assessed and repaired, with no hassles, or excuses! I am very impressed, and have used them again to buy my wifes phone, and my kids phone! Thank you for the great service Phonetradr!

Ho
Review №83

Bought two items from them. Delivered before the required date. Both items were perfect. Thank you so much for fantastic service. Highly recommended.

Bo
Review №84

I used Phonetradr for the first time at the start of this week. I received a quote immediately and upon approval they confirmed my contact details and collected my old phone from my home two days later. Thereafter payment was made to my account within 24hours!!! Their quote is also much higher than any other online sell-your-phone site in South Africa. Josh and the team kept me informed throughout the entire process. They explained everything to me and made the process hassle free. Im so happy with them I would suggest friends and family use them and will be using them to buy a previously loved phone real soon. Id give them 10 stars if I could!

Je
Review №85

I am extremely happy with the process and how effortless it was to sell my previous cellphone. Utmost professionalism and timeous correspondence.

Vh
Review №86

Excellent service. This guys are amazing they literally make the whole process of selling and buy ease convenient. I`d definitely recommend them to anyone at any time.

Li
Review №87

Great experience, always kept up-to-date with sale of my phone, and so speedy with payment when it was sold, great team and I will be usuing you again!!

Ne
Review №88

Great Service when Selling my phone, always kept up-to date on the progress and payment done the next day

Mu
Review №89

Extremely efficient. In just 24 hours, my phone was collected, inspected and payment received. Would definitely recommend Phonetradr and use them in future!

Mo
Review №90

The best! Awesome, awesome service at the best prices too! I ordered my phone on a Monday and it got delivered to me 2 days later on a Wednesday afternoon without any hassles. They are very quick to reply to any questions you have via email. I 100% recommend them for anyone looking for a new or pre-owned phone at an affordable price.

Dy
Review №91

Brilliant! honestly best customer service ever. Guy named Shaun called me and said that the phone i ordered was not up to their standards and i must choose a different model or a full refund for my money. 10mins later i chose a different one he called me and said that he saw my order and i must pay the difference. two days later my phone arrived problem free.

Sa
Review №92

Great service. Will recommend them anytime.

Th
Review №93

Do your phones comes with all the phone accessories or not?

Ip
Review №94

Viewed the device online, got interested, asked for the actual pictures of the device, they got emailed to me, impressed by the quality I then placed my order without hesitation and by the next day, I had a second hand device that looked as good as new and at a great price too. Awesome stuff!

Da
Review №95

What an excellent service I received from Elnet and team, the service I received was very warm, phonetrader is worth a million referrals...

Wa
Review №96

Sold my phone on phonetradr and found it extremely easy and helpful. Always giving you feedback during the process and keeping you up to date. Whats most important is that its safe. No SCAM ..... excellent service ... Thank you Josh

Se
Review №97

I bought a used iPhone 6s which was delivered the next day. After using it for a few days I was a little concerned about the Battery Health. I reached out to Josh at Phonetradr and the issue was resolved. It took about 72 hours from the time i sent the first message to having a perfectly working phone in my hands.This is my third time buying from Phonrtradr and every time the service and quality of their products were exceptional.I highly recommend Phonetradr.

Sh
Review №98

Excellent service, always keeping you up to date. Very safe and convenient. Staff go out of their way to assist and find buyers for the phone I was selling

An
Review №99

To all the skeptics out there - this is a fabulous way of buying / selling handsets. Fast, effective, hassle free. E-mailed correspondence creates a paper trail (thus protecting both parties), you are at all times informed and the entire process (including shipping, testing and reflecting of funds in bank account) took less than a week. Very impressed 😁

Jc
Review №100

I received excellent service from Josh at Phonetradr. My phone was delivered as per commitment from Josh. Josh further went out of his way to advise me to wait before placing my order as there was a better deal than the one I was looking at which was not yet available on the system. He arranged with the supplier to load the deal online, advised me when the deal was available and still made sure that might thight deliver date was still met.Awesome service, thank you!!!

Information
4 Photos
100 Comments
4.8 Rating
  • Address:67 Wessel Rd, Rivonia, Johannesburg, 2128, South Africa
  • Site:https://www.phonetradr.com/
  • Phone:+27 10 140 6470
Categories
  • Cell phone store
  • Mobile phone repair shop
  • Phone repair service
  • Repair service
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Payments
  • Credit cards:Yes
Similar organizations