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Hyundai Weltevreden Park
Kweper Cl &, Hendrik Potgieter Rd, Weltevredenpark, Johannesburg, 2090, South Africa
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Ga
Review №1

Awesome place to buy a car great service staff are very willing to help just love the place......

As
Review №2

We were there to buy a used car for a friend that is almost finalized. The sales staff is hardly equipped with the experience to deal with customer requirements. This was the second time we were there to clarify queries that were supposed to have been done proactively by the department. The deals are pricy when compared to other dealers and moreover they dont treat you the way a customer is supposed to be. You as a customer have to make sure to do all the research and get to them with queries. If Hyundai sales are that good, they rather stick to it than having to sell other brand used cars. If you opt to buy an used car from them, rather have your home work done well. I am still giving a good eating for there is an opportunity to improve...

He
Review №3

I bought a second hand vehicle for my daughter at Hyundai Weltevreden and must say I received the best service ever from Rudie Koekemoer and other support staff. They were willing to negotiate about the price and I am very happy to say that they were part of my daughters dream come true! I will recommend Hyundai Weltevreden any time of the day!! Thank you team!

Kr
Review №4

My wife ask me to assist her staff member with a purchase of a car she had seen online at this dealership. The salesperson was arrogant, unprofessional and provided misleading information pertaining to finance. Please do you homework about financing options with the bank directly before seeking advise at this dealership.

ma
Review №5

The service team were a bit sad. No energy, no smile. It was like Im at the wrong place the way they stared at me. But atleast I managed to bring a smile out of the lady who was assisting me. It can only get better 🌻

Gr
Review №6

Gavin was awesome, great customer service and friendly. Also perfect advice given. Thanks Gavin. Go and see him should you be looking for a Hyundai car!!!!

Co
Review №7

Awesome service

Ge
Review №8

Expensive parts and almost must be ordered. Service was medium but not great. Wont go there again.

Ru
Review №9

I had the pleasure of being assisted by them. I call it a pleasure because thats exactly what it was. They helped me without any hesitation, quickly and efficiently. The staff are so friendly i could have sworn Ive known them for years! Definitely some place Id recommend you take your vehicle for any problems you may have.

Fa
Review №10

Very happy with the service I received thank you.

Le
Review №11

For me, by far thee best Hyundai service centre.There are a few unattended delays here and there but it is very minor/minimal.A good 9/10

gl
Review №12

Great service . Always willing to help

He
Review №13

My Hyundai i20s paint is peeling on the boot, which I have been told is a factory error on that specific model. I contacted Hyundai Weltevreden Park, where I bought the car, and was told to book it in for a paint specialist to examine. The paint specialists report was going to be sent to Head Office for appoval. My car was checked by the paint specialist on 31 March 2021 and to date (4 May 2021) I have had no feedback on the matter. I tried calling Hyundai Weltevreden Park this morning to follow up and the phone just rings without answer during business hours????

Ni
Review №14

Received a call from one of the salesman following a Facebook lead l submitted. This lead lures you in with a low premium and after submitting the form then only do you see the actual detail of the offer; that should be presented upfront before l had to submit the offer.The salesman calls me and after relaying the same information, we agreed that he send me his contact details so l can confirm a time l can see him which he advised will be done so immediately. Needless to say, l am still waiting.It is good to know that this person works like this and has set the expectation of the service l can very well get from this dealership.One can only assume l was not the right type of potential customer he was expecting!

Le
Review №15

A well run machine by Tienie and team

Sh
Review №16

I bought a used car from Weltevreden.The salesman Terence Chetty helped me.What awesome service. He certainly went the extra mile in making sure that I was 100% satisfied.I would definitely recommend them.

ro
Review №17

Very helpful friendly staff. Great service.

Ch
Review №18

Great service from Gavin (sales person) and Melissa (Fni) manager

Sa
Review №19

Daughter bought her 1st car there and it was a huge disappointment. Small dent on the car..had to wait 3 days for a new one..number plate was just pushed in,not pop riverted. Had 2 call them all the time. Not happy.

Cj
Review №20

Great place for hyundai kia parts

Zo
Review №21

You wait long time for your car part...

Ad
Review №22

I had a very good experience buying Hyundai Tuscon here, my contact person (Rudie) customer relationship was fantastic.. He goes extra mile to make the customer happy.

El
Review №23

I took my car in for its 60 0000km service. The oil of my car was leaking after I took it in for its service and my left brake light wasnt working ☹ Dissapointed service delivery. I got my car back worse than I took it in. I used their services once. They lost a customer.I will not make use of them again! I dont trust that they did a good job. The closest is not always the better choice!

Nt
Review №24

Good reception i must say, unfortunately my car was not due for service as yet

Ma
Review №25

Great service, very helpful.

Ab
Review №26

Very friendly service from service consultant, process slightly delayed as not all parts are kept on site

Th
Review №27

Terrible. Didnt have parts so my car had to stay overnight. Collecting the car they advised battery went flat but a 15km drive would sort it as there is nothing wrong with it. Drove the 15km and got stranded at the shops. They were unable to adjust handbrake and do wheel alignment as requested of which I was only informed when I collected my car.

Mx
Review №28

Terrible service. Only fooled the first as if they provide good service. Bought a car from them but I have no joy of it. Been experiencing same issue over and over again. I do not have trust in the car anymore, so Ive asked them to take it back but they refuse. They are detecting on me. Im an unhappy customer and I deserve better as I work hard for what I achieve.

Av
Review №29

Great and friendly service

Ch
Review №30

Absolutely terrible service......

Pe
Review №31

Best motor Hyundai place constantia

Sa
Review №32

Excellent service

Ka
Review №33

I have been servicing my Hyundai i30 at this branch for the last three years. I have always had comprehensive feedback on the service. They have always addressed any additional issues. Wheel alignment and balancing is also done on request which is a huge plus for me. Staff are friendly and helpful. Thank you for your good service and giving me confidence that I am driving a safe and reliable vehicle.

Ri
Review №34

Great service very friendly

Tl
Review №35

Bought my pre-owned vehicle at this branch and they delivered on their promise. The vehicle was looked very new inside, the upholstery was up to new car standard and the vehicle ride was very smooth. I basically bought the car without physically looking at it because I only went to the branch to pick it up. I was going to give them a 5 star if it wasnt for the fact that the salesman said that they will make a plan to deliver my car to my place and he changed his mind on last minute basis just after the transaction had gone through. Great service all-round.

Re
Review №36

Good service

Il
Review №37

I would just like to thank Stanley Khoza at Hyundai Constantia Kloof for the most amazing service ive ever received🤗 thanks Stanley 🤗

Sa
Review №38

Good service in sales

Gl
Review №39

Service great all ok

Ti
Review №40

Great dealership

Ph
Review №41

Lebogang from Parts division tries her level best.

Ra
Review №42

The gentleman who assisted was great..

Wi
Review №43

Workshop cant fix a aircon first time going back for 3rd time....

Wi
Review №44

Very help full. thanks Lebo and Kevin

Jo
Review №45

Excellent cervice

Ke
Review №46

The salesman was very engaging, courteous and helpful. Many vehicles to choose from.Getting in to the dealership is easy but to drive out you need to get your fingerprint taken at reception so the exit gate will open when scanning your finger. I got inconvenient if you did not need to go into the showroom.

Ni
Review №47

Great service allways.

Sh
Review №48

Unsatisfactory service from the service center.

Ma
Review №49

The service was extremely excellent

Ju
Review №50

Colin Combrink at Hyundai was a really great help and a pleasure to work with.

Nt
Review №51

Always a great place to go service your car..staff always friendly. Thank to Este, William, the gentleman who fitted my wipers and everyone else who gave me a delightful experience. I miss Duncan..Thank you to everyone..happy holidays till next time👌

In
Review №52

Open on Saturdays for car service

Ba
Review №53

Bad experience with the service,hurt by their lack of urgency towards peoplenof colour

Mz
Review №54

Theres nice vehicles on affordable price

Do
Review №55

Great experience seamless

Mf
Review №56

Is lovely place and they are very helpful

Re
Review №57

Awesome service received from HWP. The staff is friendly and welcoming. I would like to extend my gratitude to Colin Siebane for always going an extra mile for customers. Thank You

Le
Review №58

VERY POOR EXPERIENCE WITH USE CAR SALES MANAGER DARREN TOTALLY ARROGANT AND RUDE, DISRESPECTFUL AND TOLD ME WHEN I ASKED ABOUT A MISSING ITEM ON A OFFER TO PURCHASE THAT I CAN TAKE BACK MY DEPOSIT. DEALER PRINCIPAL GIVES HIM CARTE BLANCHE TO SPEAK DIRECTLY TO CLIENTS IN OTHER WORDS BE RUDE WITHOUT TACT. I THEN ACCEPTED THE OFFER TO TAKE BACK MY DEPOSIT . A BEAUTIFUL VEHICLE TO HAVE PURCHASE WITH NO PERSONALITY OR CUSTOMER CENTRICITY FROM PERSONS IN POSITION WHO HAVE CREATED THEIR OWN HIERARCHY. .HIGHLY NOT RECOMMENDED AND AS I ALSO WAS LOOKING FOR 2 OTHER CARS FOR VARSITY STUDENTS I WILL DEFINITELY NOT LOOK AT THAT DEALERSHIP.

Be
Review №59

I had to return to Hyundai weltevreden park to collect my replaced part should have been left in car. My car was booked in for Repair, on invoice estee booked in as, a service and the fault reported for mechanic made no sense. Good mechanic . Their driver was friendly and smiley, Booking dept dont make 1 feel welcome , rather unfriendly .

Th
Review №60

Very reasonable car prices

As
Review №61

Seya was absolutely incredible today! By far my best Hyundai experience and I have always owned Hyundais and taken my car to Hyundai Bryanston and Rivonia. I felt so well looked after, communication was excellent and during this Covid time, All Measures have been implemented !!! Very professional staff, friendly and informative! I will definitely recommend this branch and I will 100% buy my next car from them and service my car with them!!! Well done Hyundai Weltevreden Park!!!!

Ma
Review №62

Terrible customer service. Wont be going back

Ts
Review №63

Very helpful and friendly staff.

Ad
Review №64

The person who sold my car to me booked it in for a service. He should have known it was too soon since they calculate the due date from date of registration not purchase. I wasted a whole day without my car. The cherry on top is the shocking service when collecting. Only one person to help and he was in no hurry. The guy before me waited 40 minutes to get his car back and I waited 30 minutes.

Te
Review №65

I am never buying a Hyundai again in my life. I purchased a brand new car (not a demo or second-hand) in December 2019 to only have the battery be completely buggered by the 10th of March 2020. I woke up at 6AM with my alarm sounding and it would not switch off no matter what! The service guys from this branch came out quite promptly (this is the only reason for 2 stars and not 1) and told me my battery is completely drained and thats why this is happening. They initially said it is because of wear and tear but when I informed them that it was 3 months old they were in shock! They told me to call the branch ASAP so we can fix the problem. When I called I was told that they can only help me on Thursday (problem started on Tuesday) and that I have to make a booking. I really need my car, but agreed because what the hell else can I do?! I was also wondering how the hell I would get my car there since it cant switch on because of the battery. If you jump-start it, the battery only last for about 10 minutes and I live 15 minutes away! Come early Thursday morning and my battery was obviously dead - so I phone and inform them that I cannot bring my car since the alarm is still blaring and it wont start. The service team doesnt answer so a receptionist takes the message. I wait until their official opening hours and nobody calls. - by 10AM - still nothing. So I phone back - no answer. I get fed up and ask my boyfriend to call as I feel they are not taking me as a woman seriously. When he phones - they answer, but no Im told they will not fix it and I have to claim through insurance - the F#!K. I WILL NOT. Its under warranty and obviously a factory flaw. I then call my car salesman and inform him of whats transpiring. The poor bloke drives all the way through, jumpstarts the car and escorts my father to this branch (as I had to be at the University to Lecture at this time). They take in my car and then - nothing! I have not had one word of feedback all day!!! I tried to phone with no answer again! Now they have my car and I dont know what the hell is going on! I HAVE NO TRANSPORT AND NO PATIENCE ANYMORE! This is costing me a s!#t ton of money per month and just giving me hassles. Im not impressed and wont recommend this brand (and especially this branch) to anyone!!!

Da
Review №66

I would strongly advise not purchasing a car from this dealership. My girlfriend was sold a car from a salesmen and he didnt disclose that it had previously been in a serious car accident. As a result, weve had never ending issues with the car and we keep taking the car in to get fixed, however, it keeps coming back with new issues. The salesman who was dealing with the issue also failed to respond to calls or texts and when we tried to take the issue up with a superior we did not get a response.

Pi
Review №67

I was treated so well by the used vehicle department and appreciated the deal we made although I think I lost out.

Ko
Review №68

After taking my car to another place for an emergency alternator and battery change, and getting my car back in a state, I was forced to drive it at 30km/h max speed with the Turbo not working and Engine Check lights on, to Hyundai Weltevreden Park for them to assess the damage.Ashley was amazing with updates, and the service team had a look at my car, to at least let me know what was going on even though they were fully booked.A few days later and with lots that had to be undone and redone to fix what the Cresta-based car service centre messed up, I got it back and its been driving great ever since.Eddie Da Cruz in the service dept that assisted me and spoke to me over the phone to explain what went wrong was also great!Id recommend this Hyundai Dealership to anyone and everyone.

As
Review №69

Love bringing my car here, they always polite and friendly and always try and help you out the best possible way. I enjoy bringing my car to people who are friendly and helpful. Siya thank you for always giving me an outstanding service 🙂🙂🙂 👌🏻👌🏻👌🏻

Pi
Review №70

I cant comment on the car sales team, but have had terrible experiences from the service team. Ashley is a gem and really great at keeping you informed, but from the quote (double from what I eventually paid) to the fact that my car ended up at a technicians house for no apparent reason, and everything in between was just really unprofessional and poor.

Br
Review №71

Good service. Thank you Terrence.

Ma
Review №72

One of the best dealership and provides great service. leave the place satisfied.

gr
Review №73

Receptionist very rude

si
Review №74

The car key finally replaced

ma
Review №75

Excellent customer service and hospitality received. Thanks Rudi and Darren for putting together a great deal for my mom. I would recommend Hyundai Weltevreden for any services required from Hyundai.

Da
Review №76

I was really keen on buying a 2nd hand Hyundai SUV but sadly we come to an agreement. Nice dealership.

Gl
Review №77

Excellent service from Ashley the saleslady who assisted me! Worthy of a bouquet!

Y
Review №78

They dont have proper customer serviceWe waited for a while before getting helped, went from one person to the otherThe service itself was good

Na
Review №79

I got a good deal on a major service. They were helpful and friendly.

Te
Review №80

Outstanding service. They are excellent in their communication with clients.

Ch
Review №81

Vehicle service very efficient

Ja
Review №82

Good service

Th
Review №83

Great service. Please note that you need to arrive early so that your car is asap

Co
Review №84

I never knew that after you bought a car one year later the dealership doesnt care anymore but its a wake up call for a customer to think twice next time when trading in look for other dealerships that will treat their clients right. Lesson learned

Na
Review №85

This dealership is really jacked up. They are helpful, efficient and quite proactive Speak to Dominiqueif you need a service, she goes out of her way to make things happen. And if youre buying... Charles Turner is your guy

Tu
Review №86

Absolutely garbage service. I took my vehicle which is still under warranty for repairs on a mechanical fault. Its been over a month and they still cannot tell me whats wrong with my vehicle. And no one seems to have a clue on what should happen if they cannot fix the vehicle. There is always a different excuse everyday. And you can never get hold of the so called dealer principal, Tienie Potgeiter. YOU GUYS ARE INCOMPETENT!!!!!!!!!

ni
Review №87

Poor service received

Sh
Review №88

I have always bought my cars here. The are super efficient.

Dl
Review №89

Welcoming and friendly staff

Me
Review №90

Very happy with Hyundai Weltevreden. From making the appointment to bringing and collecting my car for a service. Everything was handled in such a quick and well organized manner! Would recommend them to anyone!

Ha
Review №91

Fast efficient service using tablet technology with sms updates when sending your vehicle in for a service.

Mi
Review №92

I bought a Nissan 16 seater from Rudi....From the very 1st interaction I was super impressed and now even more so. There was a slight issue with the registration paper being misplaced and as you can imagine there can only be nightmares envisaged when this happens. Not so with Hyundai Weltevreden Park.... Shaun the Dealer Principal and Rudi really handled it amazingly. I was kept up to date at all times and there was a genuine care to make the customer happy. It was sorted out in the shortest possible time.That is what makes one trust a business.... Problems are never an issue, it is how they are handled.Would I recommend Hyundai Weltevreden Park.... With a capital YES!!!

Fr
Review №93

Great service.

li
Review №94

Friendly capable staff who go out of their way to make your experience pleasant

He
Review №95

Customers are expected to figure things out for themselves... and there were no complimentary refreshments available from the refreshment stand... which would help soften the experience of waiting for your turn.Service manager, Mr Combrink, was GREAT, though- polite and resourceful

rE
Review №96

Highly recommend this dealership for your next car.Rudi has been exceptional from the start being very accommodating and persistent with his feedback from start to end.Although we had a bad experience with one staff member, Rudi, Darren and the DP made sure we bounced back to a smooth transaction.Honest, friendly and highly professional.

Ph
Review №97

Good customer service

Ju
Review №98

Good service and friendly people

Ma
Review №99

Very Poor service do not pick issues with poorly skilled technicians and offer discounts in ads but not in reality.

Ro
Review №100

Such great and professional service

Information
100 Photos
100 Comments
3.7 Rating
  • Address:Kweper Cl &, Hendrik Potgieter Rd, Weltevredenpark, Johannesburg, 2090, South Africa
  • Site:https://www.hyundai.co.za/dealers/weltevreden-park
  • Phone:+27 10 593 3000
Categories
  • Car dealer
  • Chauffeur service
  • Hyundai dealer
  • Used car dealer
Working hours
  • Monday:8AM–1PM
  • Tuesday:Closed
  • Wednesday:7:30AM–5:30PM
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:7:30AM–5:30PM
  • Sunday:7:30AM–5:30PM
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