Half job was done where they forgot to pump the brakes of another customers car which resulted in the other customer crashing into mine as he couldn’t brake. They just asked the brakes weren’t pumped and went along with doing their own things as if nothing happened. Asked how this should be sorted and it became a point finger situation. There was no superior on site to help deal with the situation which resulted in both clients having to deal with the situations on their own because “it’s our cars” after all. You guys need to take people seriously and take ownership of your actions regardless of whether the cars are yours or not, the fact of the matter is that you lose clients this way, lost me and all the customers I would have recommended to your place.
Thanks for the excellent work performed on the replacement of the front shocks. Friendly staff and great advise and service.
Customer service is par excellent
Its a good place, where you can get help fix your car
Excellent service rendered by Abdul and staff,put 4 tyres and changed rear brakepads in half and hour,highly recommended.
Superb prices !great service from Mr Abdul and Mr Mercedes
Perfect, very good,
Wow great service today and always for the past 10 years, good team work there going with staff and management,very professional, happy people. They made customer experience unforgettable,felt very special indeed. Thandi and team made my day keep up the good work.
Manager there(Abdul) very helpful, highly recommend the place
Consistantly awesome service!!! Never had to go back for something they didnt do or didnt do properly. I am always greeted with a smile and popcorn LOL. Keep up the great work guys.
Excellent service
Most dismal service. Had to go back three times to replace a new battery. Seems like as soon as you part with your money, and the profit is made, scant regard remains for after service attention to protect the brand. The owner, from what I gathered, seemed little concerned that he made me go on unnecessary trips, which he had initiated. Shame on him. Anyway, no more Hi Q for me, there are other tyre and battery chains offering far superior service and attention to detail. Thats where my money will go.
Fantastic service- and price! Dealt with Abdul and I highly recommend Hi-Q JHB City.
Great service no matter what happens when you leave there and you have a problem they assist you when you go back. manager is friendly and very helpful there prices is also very fair
They did good job on my bakkie
I received fantastic service from this store - Really went out of their way to assist with the repairs to my car. This is a Business that looks out for their customers. Thank you for the great service. Regards, Colin
Great staff, very welcoming and professional , clean workspace, Ill be returning there soon!!
Well organized staff and management!
I like this place they fit my Exhausts pipe
By far, in Johannesburg, Hi Q Joburg city has amazed me when it come to affordable pricing and speedy professional services.thank you guys and keep up the spectacular work.
Price and services are great. keep it up...
Awesome service .good prices
Best service,best prices for all your tyre requirements
Great service
Best tyre service workshop
Best
Very professional
Okay