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Cape Union Mart
Rosebank Mall Cnr Bath Ave &, Baker St, Rosebank, Johannesburg, 2196, South Africa
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Sm
Review №1

Was assisted very quickly and I was having a no so good Morning. the wet weathers we encounter this month had me looking for a rain cover (I travel to work using public transport) this is a need. Previously bought disposable rain cover ponchos but what I was looking for was the Poncho Rucsack Rain Cover.

An
Review №2

Excellent service, great selection, good prices.

Br
Review №3

Tried to return some socks. Did not have my size so the staff at the store ordered them to be delivered. Only one pair out three was delivered, I was meant to receive a refund for the other two according to the email. Waited 10 days for the refund to process as instructed by the email but no refund had been received so I had to phone and follow up, and only now are they asking for my bank details to process the refund. Terrible experience. Would love to know what would have happened if I hadnt followed up

Gb
Review №4

The best Cape Union Mart I have ever been to. Very friendly and helpful staff. They are also ever ready to listen and cheerful too. 5 star !)and more!

Mo
Review №5

Nice place to find every thing you want for hiking with cheapest price

Ge
Review №6

Very helpfull and friendly

Ju
Review №7

Quality brands at affordable prices, good and friendly stuff

Ge
Review №8

GoPro devices sold by @CapeUnionMart #CapeUnionMart knowingly that these devices were unable to function with any Android device currently sold in South Africa, even after asking HQ who claimed they would work with any relatively new Android device. Lied @CapeUnionMart sell illegal items and refuse to refund. SA. He still sold them and then refused to refund that in my opinion is criminal. Beware of any @capeunionmart

Pe
Review №9

Would love to shop in store or at least ask a few questions before purchasing online. I have completed your Covid19 test I live alone and have been tested for no reason part of vitality when applying for new products. I have had no symptoms and have been isolated (family) not in CT friend in CT. My family live in JHB but got suck during pandemic couldnt leave their house CT. So no help live in Athol ext,1 in a house my point is there is no one there. whatsoever. Thanks I need help with a number of things I have seen online.

ka
Review №10

I returned an item a week after purchasing it. Much to their dislike, the ladies at the till were more concerned over the price tag that was removed (even though I had kept all tags in the bag) than the actual reason why I returned the item. Unfriendly and could not explain the logic behind the return policy. Note to customers: the return policy says you can return an item within 12 months of purchasing it but the item must be in its original packaging. Meaning that you can buy an item, not wear it, keep it in its packaging, keep the tags on, but you have a year to decide whether you want to return it or not? Bizarre. I did receive my refund eventually (thank you) but not without leaving the store without my tail in between my legs. Pity.

He
Review №11

Excellent service and a pleasure to shop at.

Wi
Review №12

I found what I was looking, the wet weathers we encounter this month had me looking for a rain cover (I travel to work using public transport) this is a need. Previously bought disposable rain cover ponchos but what I was looking for was the Poncho Rucsack Rain Cover. I was assisted very quickly and I was having a no so good Morning (fluish in summer).Thank youThank youThank you

Ma
Review №13

All I can say is WOW!! outstanding service from Cape Union Mart Rosebank. I will only visit this branch from now on even though we live on the East Rand. The service from Miguel and staff was super friendly, extremely helpful and patient. Miguel helped us choose some warm jackets for our Europe trip and he helped us pick out the perfect ones! Thanks for being so patient as we are really indecisive! I have never been treated 5 stars like this in any retail store. Thank you and keep up the excellent work.

Wi
Review №14

Was buying some camping stuff on Black Friday, still happy to this day. Staff member had knowledge of great products for the type of camping I was doing. Theres a lot of items to pick from

Pa
Review №15

My favorite shop on the planet. From outdoor to casual wear to just cool stuff works for me.

Vi
Review №16

The staff were particularly helpful and accommodating at the Eastgate branch. What amazing customer service

Ia
Review №17

Store manager gave great customer service. Thank you so much.

Pe
Review №18

What an amazing shopping experience, friendly, highly Professional, efficient staff. Everything I needed they had. Thank You Cape Union Mart Rosebank Johannesburg South Africa

Ro
Review №19

Excellent locally made to international standards outdoor clothing

Bu
Review №20

Went to the store to buy my son a hat, so I just told them about the disappointment I had with the previous hat that discolored within a short space of time only to be told I must bring it back of which I did the next day, so I was offered a new hat this is what I call customer service. Thank you rosebank team.

Er
Review №21

Great range of stock, helpful staff and good prices

Ju
Review №22

Nice store but yikes!!!!!! Its pricey

De
Review №23

Small cape union mart with a good selection of outdoor wear.

Do
Review №24

Brilliant service brilliant staff

Ro
Review №25

Staff needs more knowledge to help

bu
Review №26

Shoes and clothes at good price in this shopping mall, its marvelous

So
Review №27

Very friendly staff, most helpful

Am
Review №28

Big storeGood range

Ta
Review №29

Friendly and efficient staff.

Ke
Review №30

Love it

Mi
Review №31

😍😍

Information
20 Photos
31 Comments
4.4 Rating
  • Address:Rosebank Mall Cnr Bath Ave &, Baker St, Rosebank, Johannesburg, 2196, South Africa
  • Site:https://www.capeunionmart.co.za/
  • Phone:+27 11 442 1959
Categories
  • Outdoor clothing and equipment shop
  • Camping store
  • Clothing store
  • Luggage store
  • Shoe store
  • Sporting goods store
  • Sportswear store
Working hours
  • Monday:9AM–5PM
  • Tuesday:10AM–5PM
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–7PM
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