I bought a pair of wrong sized Nike Airforce 1s and when I returned it they didnt give me a problem they just helped me and they were Generous
I saw a short lady in there and i must say i was charmed left immediately cause i couldnt say anything could yall let her contact me if possible
The service at that store is the worst Ive ever experienced.Some of the staff members are rude and unwilling to assist.The manager is even worse.He doesnt have solutions to problems they caused.They are all clueless and they dont acknowledge customers.Ive been waiting for an order that I bought online 4 weeks ago and I still havent received it.No one has a solution,even the manager.I called online support and they assure me that the parcel is in the store and it was received by members of the store a week after purchase but the store members keep saying its not there.Now I need a refund and Im still not getting any help,no one has a solution.This to me seems like a scam and I dont know what more to do about this.I will never again purchase anything online from this company and I sure as hell wont ever recommend any of my friends,family or anyone I know to purchase anything online from Tfg.Ive been calling the Tfg online support but they also dont give me a solution.They just deserve a zero rating.
If there was a zero star rating option that is what Id give Sportscene Secunda. The service is absolutely pathetic. Empty promises on orders, waiting for over 2 weeks for a pair of shoes just to hear 10 thousand excuses, and no delivery. The management is also incapable of delivering a good service. Poor poor poor client service! My advice to anyone is to rather order online or go to an alternative Sportscene branch.
Where can i Found Sportscene in Secunda?
The store is very neat,however the staff is very unwelcoming and dont assist with shoe sizes.I finally got a right size for my niece and my younger brother.My brother took an All Start and we chose a nike sneakers that was on sale for R549,but when we got to the counter we were told but the manager(Xolani Nlosi) that it was compulsory to buy a spray for R89.He said it was a promtion,question is why isnt that amount included on the sneaker price?Very disappointed as i have bought sneakers without being forced to buy something i dont need.Unfortinately,i had to leave and not buy the sneaker.Otherwise nice store.I would amend this review to a 3 if anyrhing changes next time.
Service is very good