Professional service I received from Siza, also the cars are beautiful.❤

Excellent service received from Tanya Potgieter and Yudisha at the Service departement!

Shocking service that an audi dealer does not keep spares wastes a persons time. Pity the Audi the Glenn got shut down always a pleasure to deal with Bruma is a joke 🙄

Excellent service received from Kabelo Sethusha ! Friendly and Professional 👍

Good service, service, had a cappuccino but didnt wait long to be dropped at home

Great service from New Car Sales Manager

The staff are awesome, but I have been reminded why I steer clear of overpriced dealership workshops. Labour prices are insane per hour.

The best Audi dealer in Johannesburg.

The service was so amazing I like that!

Very good service

Very friendly good service

It was a good experience for servicing the car.

Best service

Good service by Brandin Manhor

Running great deals right now.

Stay away!!!!! You have been warned..I am so disappointed by this dealer, I used to pass by them on my way to work when I was still working in the CBD, I always planned to buy my first Audi from them and I did.. I bought a car this year March and it had a water pump issue that was followed by a timing chain repair that in total cost me R30 000 over the last 3 months within 6 months of buying the vehicle from them.. I sold the car I bought from them last week and got a german beast. I can honestly say, It was a real nightmare to own an Audi, I had heard the rumours but I guess I had to learn it for myself.

Bought my car here and have serviced it there ever since. Easy to get a service date. Very friendly and helpful staff. They were able to drop me off after I took my car in and fetch me when it was ready! Fantastic service all round.

Excellent service, Brandin has been assisting me with purchasing a car . He is very communicative and professional. He lets me know every step of the way whats happening with the car, I have had a great experience thus far

Well served

Assistance by all staff was outstanding.Great business to work through, thanks guys.

Assisted with our purchase. Thanks again.

I give them 5 out of 5 ,they service was out of this world keep it up

Usual major auto dealer. Service starts at quoted price. Then a call and doubles or even triples. Stop trying to rip customers off!

Excellent service

Exceptional service! Juan and his team were super efficient in helping with my inquiry on a pre-owned Audi. I look forward to further dealings with Audi Centre Bruma

WORST EXPERIENCE OF MY LIFE......MONTH AFTER BUYING MY CAR THERE AND IM STILL STRUGGLING WITH AFTERSALES... DISSAPOINTED IN SO MANY WAYS

Worst place ever the service n advisor is a cake doesnt really know about the car had to tell him what audi I drive when the car was in front of him as for the sales person Mark worst sales man told his staff members why did I come to audi very pathetic should be closed down

Great service

Great service rendered and the staff is so kind

Excellent service from Dylan and the team

Excellent service from Dylan in the service department

I like the way the save the customer

Good place

VERY HORRIBLE SERVICE. THESE GUYS SOLD US A FORD FIESTA THAT BROKE DOWN WITHIN THE FIRST MONTH OF USE. CURRENTLY ITS BEING STUCK WITH THEM FOR THE PAST 6 MONTHS, THEY REFUSED TO TAKE THE VEHICLE BACK, INSPECTION OF THE VEHICLE WAS DONE BY FORD ITSELF, WHICH INDICATED THAT THE ENTIRE ENGINE NEEDS TO BE REPLACED, AUDI HAS NO PEOPLE SKILLS NOR GOOD COSTUMER RELATIONS.Dealer principle (Celeste) is rude and should not be involved in dealing with customers.

It was a exclent experience

Sold my wifes audi and Juan completed the transaction effortlessly. I would recommend anyone looking for an pre owned audi to see him!

Personal working there are not very friendly. The security was more helpful than the staff

Went to Audi Bruma to shop around for a second hand A5 and left with a demo A4 new shape. Wisani was courteous and helpful. He showed me that the new car has all the new features for only R30k difference. He structured a fantastic deal that got me within R2k of my ridiculous requested monthly instalment. Financing was done electronically and I had the car within 27hrs. Amazing service.

Impeccable service from the dealer and Alex Seema, keep up the good work on your customer service.

You cant just go there with car for them to help you with something small unlike BMW you have to book te car in for them to help you

I was somewhat disappointed when the apparently in-charge guy said he knows nothing about the service arrangements my kids had made with him (I know his name).2.upon arrival /for booking ones car, a prominently placed person would watch the scenario and accordingly apply the first come, first serve, rule. But this obviously wasnt the case. The on-line and the telephone line bookings are not in sync. 🤤🤕3. A plus for me, was the young lady who briskly approached every car in order to ensure that the inside of the cars were protected by placing plastic on the floors and steering of all the cars.

Great service and accommodating...

Most professional, courteous and helpful. Nice experience.

The workshop staff is very friendly, super helpful as they squeezed me in without an appointment when 4 other dealerships in Joburg turned me away.Audi Bruma diagnosed my vehicle unfortunately they couldn’t work on my car because they were fully booked.Thanks for your help Dylan. Will definitely come back

Thank you Wisani and Audi Centre Bruma for your awesome and friendly service in working out a deal and trading in my Audi. Was a pleasure doing business with you and will certainly be back in the future.

Very sophisticated. I wish every office I visited was this BUENO. 👌

The service was good. Got served by Mr Swanepoel, He knows his story and very helpful, knows how to treat customers well and with enthusiasm

The service consultant was so helpful and knowledgeable. The staff is professional

Im just putting 1 star because there is no option for ZERO!! My husband took in his car on Thursday and they told him they would call him the following day to come collect it. Today is Tuesday and we have not heard a thing from them. We attempted calling them but the person to assist is busyeternally because they NEVER return the call. We feel they are hiding something. It is horrible being kept in the dark like this.

Exceptional service with a shuttle service that will take you to your workplace after you delivered your car but take note they dont pick you up in the afternoon again so make arrangements to collect your car yourself.

Love Audi Centre Bruma. Great set of people

Shocking! They would not look at my mis-firing Audi due to the fact that they had lunch break..... After lunch , still no definitive answer except for: We can look at your car in 48 hours... .

Went to book for vehicle service. Service reception spotless and clean, warm friendly atmosphere. Will comment on service to vehicle later.

Very clean and friendly staff

The service centre was efficient. They got my car services in record time. Excellent.

Best Audi service centre in SA by far. Thank you.

Bad service no feedback and no customer service.

1 year to fix a car created out of warranty problem. Not their fault. 15 years an audi owner no more. Audi encouraged me to seek the Ombudsman for a simple take responsibility sort out. Pathetic team in full

Absolutely unprofessional service. I made an offer to purchase and paid a holding deposit for a Pre-owned vehicle. The sales men Pierre and Manager Bradley decided to sell the car to someone else and did not bother to inform me and are not responding to me to pay back my holding deposit. From the comments below I see this is not a new trend. I expect Audi to take some action based on the complaint lodged.

The service is of another level from the cleaners to mechanics, they all get excited to see you in their dealership.... Well done!!!

Clean place and friendly staff. Nothing out of the ordinary.

The best service I have had , both Tania and Dylan are extremely friendly and professional

Disappointed by these guys!!! they replaced my ECU and told me everything else is fine, just waited for me to pay them the R 20 000. In the mean time i was aware of the seized oil pump, but kept it to myself to ensure they would do a full assessment, no surprise they said nothing about the oil pump and allowed a 2.0tdi to leave their workshop with physically no oil pump running. Afterwards I confronted them, they claim all was fine when they assessed the car. Yes with no oil pump? Well done Audi Bruma

Always deliver on time and efficient

I would like to meet the Service manager of this place to hv a better understanding abt their service,, it is not impressive

It has all the latest Audi on stock and they do advice you of which one is the best for both budget and style

Poor service I have ever get..... I mean how can do what we didnt agreed upon n dont care to explain to me.... Im done with you guys

Good service.

Salesmen are quite crafty here. Be aware when making deals here.

Nice service and great people

Very friendly staff offering great service..& clean environment..

Less friendly than other Audio dealerships. A pity as Audi have a superb product.

Very sad to see such an iconic brand such as Audi be dragged down by downright poor service from this dealership... # so not impressed Audi Bruma

A great service centre,staff very helpfully and reliable

Service is great and they very welcoming

Neil is a great salesman and makes the experience worth it

Service is excellent. The staff give timeous and frequent feedback during service.

Great service department. They put in a lot of attention and passion. Very friendly staff.

Friendly service agents, Michael Khumalo one of the most down to earth people I know very Humble

Very very professional and their prices are actually cheaper then 3rd party workshops, well done audi bruma

Awesome service. Greeted with smiling friendly faces

I give them zero out of a hundred. Will never bother again. Absolutely useless.

Loved the new A1.

People friendly but their technical knowledge not that well. Took my car there twice with the same problem and it is not fixed yet

Great service from the service department... Glenn and Evans make it a pleasure to visit the branch.. As well as all the other staff..

Best dealership great staff

Its always a pleasure being at Audi centre Bruma

Audi Bruma failed in every way.My car was misdiagnosed by incompetent technicians and only correctly diagnosed after sitting for almost 2 weeks.A part which should have taken 12 to 14 working days to arrive ended up taking around 19 working days to arrive.It then took 1.5 weeks to fit something that should have taken a few days.Now after testing, there are other damaged pipes which means the car will be kept even longer.I have been left stranded without a car for 2 months now and the dealer couldnt care less just discarding my multiple requests.Communication has also been pathetic as I had to continuously visit the dealer physically to find out whats going on with the car.It is exactly 2 months since my car was towed in and I still dont have a concrete date on when I will get it back.Audi has once again failed at putting the customer first and Audi Bruma is a true example of a terrible dealership.

The quotation I got here was more than the car they were supposed to repair

Exceptional customer service from Sales as well as after sales service

All good service and friendly people

Friendly and great customer service

My A4 was sent in afew months ago ,as it jerks and shudders on take off and acceleration. 5 visits later Audi Bruma advise me that there is nothing wrong with my car ,and I must just accept it as it is.Arrogant and incompetent.

Warm place with great customer service

Great service

Awesome service

Really professional and helpful service

Good service

The service is good they listen to your needs

Excellent service. Friendly staff and clean dealership.