Previously Imperial Select the Glen. Overall level of service is OK but lacks consistency. This is generally a vehicle sales agent and offer vehicle service as well, be sure to be early when bringing your car in for service. You will be offered a ride to take you where ever you are going while your vehicle is being attended to and will receive regular updates through out the day on the progress of the service.Coffee machine was not operational during my visit but they play good music though. :-)
I am so happy with your service guys, From your customer service consultant Zandi to Monrae Brown, I only experienced professionalism, care and pride to what you do. Thank You Kia The Glen. I am looking forward to bring my baby for more. You guys did other things that I didnt know you will help me with such as my hand brake. Guys Ndiyabulela God bless you
Bad service after the deal is sealed. Teboho was the sales person. The car was collected 17/08/2021 with not even a full/half tank fuel but he said its Kia SA policy to just put R200.00 fuel on a car not full tank. The tracker was installed the next day. I dont know if it was installed at all or its a rip off. I am saying this because I have asked him for the details He kept on saying Lebo is busy she/he will get back to me but to this day I havent heard from both him and Lebo. This is a bad service all I want is the name of the TRACKER so that i can download the app and google how to use the app. If my car gets stolen I am just like someone who doesnt have a tracker. The tracker company the manual the name nothing was given to us except for his word. I am still waiting for Lebo if i am not contacted then we paying for something that was not installed in the first place.
Great service. Big thanks to Teboho for all his help with getting me my car. I will give Kia The Glen 10 stars instead.
Went looking for a Kia Sonet. All the sales agent said was that there was no stock, there was back log and that wed have to wait about 3 months.He seemed to lack interest. We mentioned we wanted to trade in but he didnt even bother to ask what car we had. He didnt tell us the cost of the vehicle we are interested in either. All he said was if we are willing to wait we can start the application process.There were 2 cars which he only told us after we asked to view, that they had owners already and we just asked to have a quick look at the interior.He didnt give us even a single spec on the car.Or at least other options which are readily available...There was lack of enthusiasm, not knowing if its because hes discouraged because the car is short on stock or because hes already made enough sales to be bothered by more.
Beautiful dealership, helpful people and friendly sales ppl.
They treat people with the respect they deserve. The staff are very friendly and helpful.
Just went to the spares dept they were quick with what I wanted
Nice place, if you are looking for a nice car, you will get it at the lowest cost
Good and efficient service
Amazing team, amazing service and great looking cars
Well organized organization and the staff is friendly from the security guards to office staff.
Sent my car in for a service and was serviced to excellent services during the service! 5/5
Great and efficient service!
Shiksha very helpful she deserves a high five🖐🖐🖐🖐🖐I hope she will helps us a trade in our car
Excellent service and staff. Sales guys Alecs and Yaseen were exceptional in finding me the right vehicle at the right price. Very happy with all 3 vehicle purchased here and not once has the service, friendliness, enthusiasm and atmosphere dropped even a smidgen. Would recommend these guys for any of your vehicle need.
Great 👌🏽 they consultants are really good
Im very satisfied with the service I received at Kia The Glen
Quick and efficient
This is the best service center in South Africa for all your services needs. Service advicor is very professional
Excellent service
I have a good relationship with the guy working sales department. His name is Nevashin.. Ive been to dealerships before but the service of this guy, deserves a managerial position. He makes me feel important and meets my demands way right on time. I give him 10/10
The service I received from Kia the Glen was excellent. The sales consultant Lee was well mannered and very helpful as well as his manager Moosa, he provided me with helpful financial education to improve my credit score. Im really happy with the service
Lovely Customer Services
Nice curtucy and quick service
Great service
Good customer service
Could not resolve my issue. Comes with all other excuses.
Exceptional service. Highly recommended
We have bought a few cars through them and were always happy but it all changed a year and a half where their service is really bad and there are so many people who complain about their service. Take your car in for service and then something goes wrong and they sit with your car for over a month cant figure out what went wrong on a simple service. New staff that dont know what they doing or bad management who knows but not many people have faith in them any more.
Excellent service
Was very helpful and friendly staff
Always great service and professionalism from the staff.
Excellent, prompt service. My experiences here have been mostly hassle free and steller!
Good, friendly service.
The staff here are very helpful and friendly. Special thanks to martin and lezren for assisting me with my first and second new KIA. The cars are great value for money compared to other brands and comes with weigh more bells and whistles when compared beside by side. Would happily purchase many more future vehicles from them again.
Kia staff are on point...
Very good
I was very disappointed with their service this time around, i took my car for service with them on the 14th of November and for some reason my car was the only one that was not cleaned. I asked why as i could see other cars coming out clean and i was told i should bring it back to be cleaned. I wonder what criteria do they use to clean peoples cars. I would have appreciated a reason as am also a paying client.
Bought my kia picanto here good service
Excessively expensive. Total rip off price on a rear wiper blade of R650!
They look after my vehicle to the best of their ability
Bevan excellent salesmen dealership understands customer relations and how to treat a customer
Great service and friendly staff. Kept u in the loop all the time. Taylor was a great to work with and very professional
Very pleasant staff
An absolutely amazing experience. Really great service. I would recommend Kia the Glen to anyone and everyone.
Its pretty decent... Quality of service is good.. and its a secure place.
My go to place for great Kia service
Great
Asked for some assistance and was very promptly and efficiently served by the front desk.
Friendly service from the stuff and big up to mahumed Jacobs for going an extra mile to make customers happy
Service is tops.
I always get the best service
Very polite helpful a d kept me in the loop. Explained extras very well
Fantastic service. Friendly and helpful staff.
A fantastic place for all your Kia and imperial needs
They are so good before sale, but after sale they act like spoil brats... You must be the one chasing them to finalise what they have started(e.g. getting your disc etc). I am so disapointed.
It was our first time visiting the dealership. We received great service from the staff and sales people.
Good
Good to visit
Our group of 470 mothers had conference no enough rooms no enough beds few staff members who seemed not to be coping with the activities to be done our mothers were cleaning and preparing the hall e.t.c
Best dealership in the world with friendly staff and great service
Anthony is your man for best service
Good!
Bought my car from here but after sales isnt good.
Good service, got the ball joint bolts I needed for me. Thank You
Less friendly faces, they should try to be more friendly, it felt so awkward, had to leave asap
Great service lovely sales people
Theres no dealership on par with Kia The Glen
Excellent and speedy assistance on car services.
Kia has nice Cars
Ridiculous pricing
Great service
Immediate assistance and prompt service
Good service
Great customer service
Great Dealership with Friendly Staff
Their service is very good
Service for us was good
Good customer service
Great place to do business with!!
Nice place to service
Excellent service alround
I just passed by
Good service
Good stock
Excellent
Car dealership
Fantastic
Excellent
Ralph is a biscuit!
Far
Services
Agree
Very friendly and helped us very nicely