Once again a ZERO rating would be better suited. Got a contract 3/4 weeks ago, they loaded the contract incorrectly so went back a week later and the documents have not been loaded yet for them to see what the issue was. Told they would log a case and it could take 2-4 weeks to solve. Called 2 weeks later as it was still not solved, not receiving the correct bundle, told someone would call me Monday, Monday came and went and no one called me. I called them again, it will be solved by Wednesday. Today its Wednesday and still not solved, still not heard from anyone, there phone just rings and rings. Customer service cannot assist, only the store. SHOCKING that so little is cared about providing a good service, seeing as how there is no problem when theyre collecting my money
Very happy with the service.
Go in store and deal with Devon, great service and very clued up.
I have been waiting for over a week just to hear if they received the colour phone I wanted and today the whole system crashed and I still dont know if I will get the phone. That is not good service!
Only 3 people helping been standing outside for 20 min and they have 6 stations, surely clients ta need to be attended to. All this just to pay my account.
How many phone calls does it take to speak to someone.....each time it rings someone picks up and just puts down.That is not customer service.I have now managed to leave a message after several attempts - lets see if they call backMTN Walmer Park Port Elizabeth
Very impressed. Quick, professional and friendly service from the gentleman behind the desk, Devon. Phoned prior to my visit and spoke to Melissa, they had everything ready for me when i arrived. Top MTN in town!
Damian Prinsloo is thee best sales consultant in the City. Thanks for the excellent service you always go above and beyond the call of service.
I always have the best experience at this Walmer Park MTN branch - friendly faces and exceptional service all the way! Consistent and efficient, too! Ill definitely continue to come back again and again.
Good service and they follow the rules and regulations about this pandemic thing
Not as good as it used to be. Anything technical you have to drive out to Baywest Shopping Center. Quite far out and very busy and large!
Just a shout out to Rezaan who is always so friendly (and has a great memory) and helpful! Only been there on a few occasions and his every suggestion has been spot on for my exact needs. Thanks for your service and friendliness Rezaan!
Terrible service 👎
Had to Rica a phone and it was done so quickly and efficiently.
Devon is always giving excellent service.
Good service
Their phones have just been ringing for 2 days now. A phone company that you cant phone. Just like Telkom.
Prompt service but phone will sometimes just ring
Did a sim swop, not working after 4 days. They do not answer the phone so have to go in again. Such a pain
Great service by gentlemen by the name of JO, highly recommend him as a person to deal with!
Friendly service and excellent advice
Always VERY HELPFUL
Great service
The phone number on display just rings and rings and goes unanswered.
Best Service
Fantastic service
Phone rings but nobody answers
Do the necessary
No phone answer.